Find work in Canada.

525,529 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
TL
Sales Development Representative
The Leadership Agency
Montreal, QC
- Full-time
Series A capital is going directly into product and GTM - including a sales ops agent for lead qualification and appointment setting
Added 5 mins ago
S
Program Manager - Capital Markets (FSI)
Sia
Toronto, ON
- Full-time
Lead working groups and facilitate collaboration across teams to drive execution, resolve issues, and maintain delivery momentum.
Added 5 mins ago
B
Data Scientist
Bevertec
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are seeking a Senior Data Analytical Specialist / Scientist to lead advanced analytics, machine learning, and data-driven decision-making initiatives within a large-scale enterprise…
Added 5 mins ago
RF
Senior Animation Artist - Temporary Contract
Rodeo FX
Montreal, QC
- Contract
…whether realistic or stylized. Working closely with the Animation Lead and Supervisor, the artist contributes creatively and technically to the success of each shot, while adhering to the…
Added 5 mins ago
FB
Assistant Grocery Manager - Overnight
Farm Boy Inc.
Ottawa, ON
- $22 CAD / hour
- Full-time
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Added 5 mins ago
Head of Discount Operations – West / Director, Operational Support – West
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
…across. This role will also provide leadership, coaching, and development to operational teams while ensuring alignment with overall business and financial…
Added 20 mins ago
BU
Conference Support Coordinator
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
· Lead the development of a volunteer training guides and conference handbook updates for major events.
Added 20 mins ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
You will lead the UX research practice, balancing direct research execution, team development, operational excellence, and strategic influence to ensure product decisions reflect meaningful…
Added 20 mins ago
J
Senior Enterprise Account Executive
Jobgether
Canada
- Full-time
In this role, you will own the full enterprise sales cycle, from strategic prospecting and pipeline development to executive negotiations and contract closure.
Added 20 mins ago
4
Sr. Manager - Business Development – Defence Systems
49North
Richmond, BC · Halifax, NS · Ottawa, ON
- Full-time
The Senior Manager, Business Development – Defence Systems drives market expansion, shapes capture strategies and secures high-value contract awards across Canada’s multi-domain defence…
Added 20 mins ago
Senior Software Developer
Range Group - Job Postings
Toronto, ON
Lead migration work: breaking monolithic components into loosely coupled services without compromising reliability.
Added 34 mins ago
C
Automotive Consumer Affairs Specialist - Tier 3 (On-Site)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
…That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always…
Added 34 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 34 mins ago
WO
Controller
WP Osborne Executive Search Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead, mentor, and develop a team of Managers and Accounting professionals by providing coaching, performance feedback, technical guidance, and professional development opportunities while…
Added 34 mins ago
B
Practice Consultant - Medical Aesthetics
BoomerangFX
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
Lead live software training sessions for new internal teams
Added 34 mins ago
QM
Directeur de succursale - ventes et opérations / Branch Manager - Sales & Operations
Quantum Management Services Ltd.
Montreal, QC
- Full-time
…environments worldwide is seeking a hands-on Branch Manager to lead both sales growth and operational performance across the Greater Montreal…
Added 35 mins ago
Senior Project Manager - Nuclear - Canada Central
GHD Group Pty Ltd
Waterloo, ON
…Project Manager to join their Energy team! In this role, you will lead and expand our energy delivery team and liaise with key clients across Canada, with a focus on the Canada Central…
Added 35 mins ago
Project Director- Nuclear - Canada Central
GHD Group Pty Ltd
Toronto, ON
…delivery. The successful candidate will bring a proven ability to lead large capital programs from proposal, early planning through design, procurement, construction, commissioning, and…
Added 35 mins ago
E
Product Marketing Manager - Contractor - 26423
Enverus
Calgary, AB
- Contract
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power…
Added 35 mins ago
Senior Software Developer
Range
Toronto, ON
Lead migration work: breaking monolithic components into loosely coupled services without compromising reliability.
Added 35 mins ago
Manufacturing Engineer - Machining
BWXT
Cambridge, ON
Lead medium‑scale projects appropriate to the intermediate level.
Added 35 mins ago
Director, Manufacturing Engineering & Site Quality
Celestica International LP
Newmarket, ON
Process Optimization: Lead the development, deployment, and optimization of cost-effective manufacturing processes and automated equipment solutions across the site.
Added 35 mins ago
SR. PRODUCT MANAGER (HYBRID)
McCormick & Company
Mississauga, ON
…space. This candidate will collaborate cross-functionally to lead the development and execution of the commercial agenda, innovation pipeline, and consumer strategy in alignment with…
Added 50 mins ago
TC
General Manager, Allied Parts
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a commercially driven General Manager - Allied Parts to lead and grow an increasingly important parts business. This senior leadership role combines strategy,…
Added 50 mins ago
FB
Assistant Grocery Manager - Overnight
Farm Boy Inc.
Ottawa, ON
- From $22 CAD / hour
- Full-time
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.

Novartis

Omnichannel Engagement Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description Summary

Location: Toronto, Ontario
This role is based in City, Canada. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

This job posting is for an existing position

Explore, develop, implement and evaluate digital innovation solutions that address customer needs, while co-creating partnerships and collaborations with key stakeholders. Lead the delivery of projects across creative and marketing channels, including print and digital media, by coordinating plans through design, development and production to achieve agreed KPIs. Work with brand, technical and cross-functional teams to maximize value, provide strategic commercialization and analytics guidance, and support internal customers with evidence-based insights.

Job Description

Key responsibilities:

· Lead the planning and delivery of regional and global omnichannel projects, translating requirements into detailed plans, task-level estimates, timelines and quality objectives.

· Connect customer insights, content, field activity, digital engagement and data into integrated customer journeys that begin with the customer need and business objective.

· Partner with global and local Brand, Field, Customer Excellence, analytics, technical and other teams to align priorities and deliver coordinated customer experience without relying on direct authority.

· Identify resource gaps, delivery risks and competing priorities early, challenge siloed activity constructively, and help teams focus on the highest-value business problems.

· Use customer and engagement data to define meaningful KPIs, guide decisions, test approaches and continuously optimize journeys based on customer behavior and business impact.

· Design and scale practical omnichannel ways of working, including frameworks for segmentation, personalization, content, channel sequencing, measurement and next-best-action concepts.

· Build capability across brand and cross-functional teams through guidance, training and best-practice sharing, while promoting standardized, efficient and high-quality deliverables.

· Pilot solutions with priority brands, learn and adjust quickly, and deliberately expand successful approaches across appropriate brands and teams.

· Ensure required operational compliance, including reporting technical complaints, adverse events and special case scenarios related to Novartis products within 24 hours of receipt, and distributing marketing samples where applicable.

Essential Requirements:

· Relevant education and professional experience supporting commercial strategy, customer engagement or omnichannel delivery; pharmaceutical experience is highly valuable, and relevant experience from other industries is also welcomed.

· Demonstrated ability to design and optimize integrated customer journeys across field and digital touchpoints, including segmentation, personalization, channel sequencing and next-best-action concepts.

· Strong strategic problem-solving skills, with the ability to simplify ambiguous business challenges and translate customer insights and business objectives into practical action.

· Proven cross-functional influence and stakeholder leadership across Brand, Field, Customer Excellence, analytics and related partners, including the confidence to challenge constructively without direct authority.

· Strong data literacy, including interpreting customer and engagement data, defining meaningful KPIs, developing test-and-learn approaches and using evidence to optimize outcomes; advanced analytics or coding is not required.

· Working knowledge of CRM and marketing automation platforms, customer data, consent and preference management, and the role of technology in coordinated customer engagement.

· Understanding of content and channel strategy, including audience, timing, modular or personalized content, and the practical requirements for scaling content across brands.

· Knowledge of pharmaceutical commercial environments, HCP engagement, brand planning, field-force models and regulatory or compliance considerations; practical awareness of AI, predictive analytics and automation is an advantage.

Rewards

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.

Expected Remuneration Range for role:

· CAD 125,120 – 173,696

The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.

Read our brochure to learn more about our global total rewards offering: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

Note: Benefits and compensation may vary by country and are subject to local legal requirements. A full overview of your compensation package applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

At Novartis Canada, we are determined to be a valued partner and advocate, with a deep understanding of patient needs along the entire care journey – from drug development, to diagnosis, to access and beyond. Part of the way we are doing this is by leveraging data, technology, and partnerships.

Research & Development: we focus on four core therapeutic areas: Cardiovascular, Renal & Metabolic, Immunology, Neuroscience and Oncology. We also develop and deliver treatments through other promoted and established brands, which today are helping millions of patients. Over the last three years, our average annual research and development investment in Canada was over $30 million, and we conduct clinical trial research in every region throughout Canada.

Commitment to Diversity and Inclusion: Novartis is committed to building outstanding, inclusive work environment and diverse team’s representatives of the patients and communities we serve.

Skills Desired

Analytical Thinking, Brand Awareness, Business Analytics, Change Agility, Cross-Functional Collaboration, Digital Marketing, Marketing Strategies, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model

Apply About employer

More about this job

Responsibilities

Lead the planning and delivery of regional and global omnichannel projects by coordinating cross-functional teams and translating business requirements into actionable plans. Design and optimize integrated customer journeys while leveraging data to define KPIs and continuously improve engagement strategies.

Requirements

Requires professional experience in commercial strategy, customer engagement, or omnichannel delivery, with pharmaceutical industry experience being highly valued. Candidates must demonstrate strong strategic problem-solving skills, data literacy, and the ability to influence stakeholders across various functions.

Skills

Omnichannel engagement
Digital innovation
Project management
Customer journey mapping
Stakeholder management
Data literacy
CRM
Marketing automation
Content strategy
Strategic planning
Cross-functional collaboration
KPI definition
Pharmaceutical commercialization
Predictive analytics
Automation
Regulatory compliance

Benefits

Insurance plans
Retirement plans
Wellbeing resources
Global recognition programs
Flexible working options
Hybrid working options
Paid parental leave

Visa sponsorship

Not detected in the job text

Keywords

Omnichannel
Digital Innovation
Project Management
Customer Journey
CRM
Marketing Automation
Data Analytics
KPIs
Pharmaceutical
HCP Engagement
Brand Planning
Predictive Analytics
Automation
Regulatory Compliance
Content Strategy
Stakeholder Leadership
Commercial Strategy
Segmentation
Personalization
Next-best-action
Cross-functional
Digital Media
Print Media
Evidence-based Insights
Operational Compliance
Field-force Models
AI
Customer Experience
Strategic Commercialization
Performance Optimization

Report this job