Find work in Canada.

331,533 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
Associate Dean, Indigenous Education & Student Success (Identified) - UNSW Science
UNSW
Montreal, QC
Full-time
…(Level D), Level E ($247,295) or competitive salary package (Associate Dean) full-time equivalent plus 17% superannuation and leave…
Added 11 mins ago
Sales Associate - Wine Merchant (Highway 45 & Elgin St)
Wine Rack
Cobourg, ON
Part-time
Participate in community-driven initiatives and festivals.
Added 11 mins ago
Sales Associate - Wine Merchant (Lorne St & Oak St)
Wine Rack
Sudbury, ON
Part-time
Participate in community-driven initiatives and festivals.
Added 11 mins ago
Sales Associate - Wine Merchant (Princess St & Sir John A McDonald Blvd)
Wine Rack
Kingston, ON
Part-time
Participate in community-driven initiatives and festivals.
Added 11 mins ago
Customer Experience Associate - Blind River, ON (18.75 hours/week)
Scotiabank
Blind River, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 11 mins ago
Store Associate (Part-Time)
Giant Tiger
Saint John, NB
Part-time
Join Giant Tiger and gain meaningful work experience in a fun, community-focused environment. Our temporary opportunities offer competitive pay and a chance to learn and grow with a proudly…
Added 27 mins ago
Clinic Experience Associate
CBI Health
Milton, ON
Full-time
…coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists,…
Added 41 mins ago
merchandising Service Associate
RONA
Saint-Jérôme, QC · St-Jérôme, QC
Full-time
Added 42 mins ago
Sales Associate-Retail (Days, Closings, Weekends)
Roots
Belleville, ON
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable…
Added 42 mins ago
Team Lead-Retail (Days, Closings, Weekends)
Roots
Belleville, ON
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable…
Added 42 mins ago
Laline - Sales Associate (Beauty Advisor) - Sherway Gardens
Fox Group Canada Inc.
Toronto, ON · Etobicoke, Ontario
Part-time
identifying opportunities for marketing initiatives to drive new & repeat clients and community engagement at the store level.
Added 57 mins ago
Associate
RBC
Halifax, NS
Full-time
Added 57 mins ago
CF Richmond Centre - Mandarin Speaking Associate Manager PT Under 20 hours
Tumi
Richmond, BC
Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 57 mins ago
September 2027 - Strategy& Value Creation Non-CPA - Full time - Toronto
PwC
Toronto, ON
Full-time
At PwC Canada, we’re more than a professional services firm - we’re a community of solvers tackling the world’s most important problems. As a New Associate in our market leading Deals…
Added 1 hour ago
Dean, Faculty of Engineering
Lakehead University
Thunder Bay, ON
Full-time
…strategic growth in capital expansion, student success and community…
Added 1 hour ago
Agentic AI Business Analyst
SIA Innovations INC
Montreal, QC
Develop your professional brand through LinkedIn activity and IBM partner community engagement
Added 1 hour ago
Seasonal Associate
Sephora
London, ON
$19.2 to $22.6 CAD / hour
At Sephora Canada, beauty is about feeling seen, valued, and empowered - individually and as a community. This holiday season, we’re looking for people who are excited to bring warmth,…
Added 1 hour ago
Program Coordinator, Community Relations
University of Victoria
Victoria, BC
Full-time
Reporting to the Associate Director, Community and Government Relations, the Program Coordinator will play a key role in strengthening relationships between the university and the broader…
Added 1 hour ago
AI Engineer
Urban Ridge Supplies
Guelph, ON
Full-time
Azure or Databricks certifications (e.g., Azure AI Engineer Associate, Azure Solutions Architect Expert, Databricks ML Professional, Databricks Data Engineer Professional) are a plus.
Added 1 hour ago
AI Engineer
Urban Ridge Supplies
Kitchener, ON
Full-time
Azure or Databricks certifications (e.g., Azure AI Engineer Associate, Azure Solutions Architect Expert, Databricks ML Professional, Databricks Data Engineer Professional) are a plus.
Added 2 hours ago
GARAGE - Sales Associate PT - CF Champlain Mall
Groupe Dynamite, Inc Garage
Dieppe, NB
Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in their new…
Added 2 hours ago
Part Time Sales Associate - BOSS Store, Fairview Mall
HUGO BOSS Canada, Inc.
Toronto, ON
Part-time · Other
Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Added 2 hours ago
Part Time Sales Associate - BOSS Store, Yorkdale
HUGO BOSS Canada, Inc.
Toronto, ON
Part-time · Other
Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Added 2 hours ago
Part Time Sales Associate - BOSS Store, Square One
HUGO BOSS Canada, Inc.
Mississauga, ON
Part-time · Other
Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Added 4 hours ago
Associate Wealth Advisor
Emplo Inc.
Gatineau, QC
Full-time

NOVO Health Services

Operations Manager

Burlington, ON, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Experience: Minimum of 5 years of progressive operations management experience, preferably within transportation, logistics, courier, distribution, or last-mile delivery
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Lead and Grow with Us!

NOVO Health Services is a leading provider of healthcare linen solutions, delivering a fresh and innovative approach to the industry. Our focus on patient experience, infection prevention, and operational excellence enables us to improve linen quality while reducing overall program costs for our healthcare partners.

With HLAC-accredited facilities and a commitment to continuous improvement, NOVO is redefining how healthcare linen programs are managed across the country.

NOVO Health Services is seeking a strategic and experienced Operations Manager to lead courier and trucking operations across our New Hampshire market, ensuring safe, efficient, and compliant service delivery in a 24/7, 365-day operating environment.

This role is responsible for overseeing drivers, dispatch personnel, and operational staff, directing recruitment, coaching, and performance management while driving results across safety, compliance, customer service, and financial performance.

The ideal candidate is a strategic, hands-on leader with strong operational and people-management skills, a track record of driving KPI performance, and the ability to build strong relationships with customers and cross-functional partners.

Key Responsibilities

Operations & Service Delivery

Provide strategic leadership and day-to-day oversight of all courier and trucking operations within the New Hampshire market, ensuring safe, efficient, and compliant service delivery
Monitor key performance indicators (KPIs), including on-time delivery, route efficiency, customer satisfaction, driver productivity, attendance, safety, and financial performance
Analyze operational data to identify trends, improve efficiencies, reduce costs, and implement continuous improvement initiatives
Manage scheduling, staffing levels, route optimization, and resource allocation to ensure operational excellence while controlling labor expenses
Ensure all equipment, company assets, and operational facilities are properly maintained and utilized efficiently
Conduct facility audits, ride-alongs, driver observations, and operational quality inspections
Assist with launching new customer accounts and expanding existing courier and trucking operations

Leadership & Team Development

Direct the recruitment, hiring, onboarding, training, coaching, and performance management of drivers, dispatch personnel, and operational staff
Conduct regular performance reviews, disciplinary actions, coaching sessions, and employee development plans to build a high-performing operations team
Promote employee engagement, retention initiatives, and company culture
Support recruiting efforts through interviews, hiring events, and community outreach
Serve as acting regional leadership when needed

Compliance & Safety

Ensure all transportation operations comply with customer regulations, DOT, OSHA standards, HIPAA, company policies, customer requirements, and all applicable federal, state, and local regulations
Lead investigations involving accidents, customer complaints, safety incidents, service failures, and employee concerns while ensuring proper documentation and corrective action
Maintain high standards of professionalism, accountability, integrity, and customer service throughout all areas of operation

Customer & Business Relations

Develop and maintain strong relationships with customers by delivering exceptional service, responding to operational concerns, and proactively resolving issues
Participate in customer meetings, operational reviews, contract implementations, and business development efforts when necessary
Be available to respond to operational emergencies, customer escalations, and after-hours business needs as required

Administrative & Financial Management

Partner with Human Resources, Safety, Recruiting, Payroll, and Executive Leadership to support company initiatives and operational goals
Prepare operational reports, forecasts, budgets, and staffing plans while maintaining accountability for departmental financial performance
Support regional leadership with special projects, acquisitions, and operational growth initiatives
Participate in leadership meetings and provide recommendations for operational improvements

Qualifications

Required

Minimum of 3 years managing supervisors, drivers, or multi-site operational teams
Demonstrated experience managing budgets, labor costs, productivity metrics, and operational KPIs
Strong knowledge of DOT, HIPAA, and OSHA regulations, safety compliance, driver qualification requirements, and transportation best practices
Proven leadership experience with hiring, coaching, employee development, performance management, and conflict resolution
Excellent communication, organizational, and problem-solving skills
Proficiency with Microsoft Office, TMS, CRMs, and transportation management software
Valid driver's license
Ability to pass background screening and pre-employment drug screening
Ability to travel throughout the service area as needed
Willingness to work flexible hours, including evenings, weekends, holidays, and on-call responsibilities when business needs require

Preferred

Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Transportation Management, or a related field, or equivalent management experience
Minimum of 5 years of progressive operations management experience, preferably within transportation, logistics, courier, distribution, or last-mile delivery
Experience managing medical courier, pharmaceutical logistics, healthcare transportation, or time-sensitive delivery operations
Experience with route optimization software, GPS fleet management systems, and transportation management systems (TMS)
Experience managing operations with 50+ employees across multiple shifts
Previous P&L responsibility with annual operating budgets
Experience with Workday, Samsara, or similar operational management platforms
Commercial driving experience
OSHA, HIPAA, DOT, or transportation safety certifications
Strong customer relationship management experience with contract logistics or dedicated transportation accounts

Key Competencies

Strategic, hands-on leadership with strong people-management and coaching skills
Strong analytical and problem-solving skills with a focus on continuous improvement
Ability to manage multiple priorities in a fast-paced, 24/7 operating environment
Excellent verbal and written communication skills across all levels of the organization
Sound judgment and integrity when handling investigations, compliance matters, and employee relations
Strong customer relationship management and business development orientation
Adaptability and composure when responding to operational emergencies and escalations

Physical & Work Environment Requirements

Ability to travel throughout the service area as needed
Willingness to work flexible hours, including evenings, nights, weekends, and holidays in a 24/7, 365-day operation
Availability to respond to operational emergencies, customer escalations, and after-hours business needs
Valid driver's license and ability to pass background screening and pre-employment drug screening
Ability to work across office, warehouse, and vehicle/field environments as operational needs require

What We Can Offer You As a Full-time Associate

Competitive pay

Paid Holidays

Paid Time Off Program (PTO)

401(k) w/Employer Match

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Medical, Dental, and Vision Programs

Basic Life/AD&D Insurance

Long-Term Disability (LTD)

Why work for Novo Health Services?

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.

Complete an on-line application at www.novohealthservices.com!

All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.

Apply About employer

More about this job

Responsibilities

Lead courier and trucking operations across the New Hampshire market, overseeing service delivery, staffing, routes, safety, compliance, customer relationships, and operational performance. Manage and develop the operations team, monitor KPIs and budgets, investigate incidents, and support customer growth and continuous improvement.

Requirements

Requires at least three years of experience managing supervisors, drivers, or multi-site operational teams, along with experience managing budgets, labor costs, KPIs, and employee performance. Candidates need knowledge of DOT, HIPAA, and OSHA requirements, strong communication and problem-solving skills, a valid driver's license, and flexibility for travel and on-call work; a bachelor's degree and five or more years of progressive operations experience are preferred.

Skills

Operations Management
Transportation Management
Team Leadership
Recruitment and Hiring
Coaching and Performance Management
KPI Management
Budget and Labor Cost Management
Route Optimization
DOT Compliance
OSHA Compliance
HIPAA Compliance
Safety Management
Continuous Improvement
Microsoft Office

Benefits

Paid Holidays
Paid Time Off
401(k) With Employer Match
Flexible Spending Account
Health Savings Account
Medical Insurance
Dental Insurance
Vision Insurance
Basic Life and AD&D Insurance
Long-Term Disability Insurance

Visa sponsorship

Not detected in the job text

Keywords

Courier Operations
Trucking Operations
Healthcare Linen
Transportation
Logistics
Last-Mile Delivery
Route Optimization
TMS
GPS Fleet Management
Samsara
Workday
Microsoft Office
DOT
OSHA
HIPAA
Safety Compliance
KPI Management
Budget Management
P&L Responsibility
Labor Cost Management
Recruitment
Employee Development
Performance Management
Continuous Improvement
HLAC Accreditation
Medical Courier
Pharmaceutical Logistics

Report this job