Find work in Canada.

553,841 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
GR
Technical Sales Representative & Branch Supervisor
Grasslands Recruitment Specialists - Canadian Ag Recruiter
ON · Ontario, Canada
- Full-time
Work with considerable autonomy to develop your territory and customer relationships while having the support of an experienced agricultural team.
Added 2 hours ago
CR
Senior Financial Analyst
Clarity Recruitment
Toronto, ON · Etobicoke, ON
- Full-time
…executive team monthly. Existing models have room to grow, a data warehouse upgrade is planned, and AI tools are coming over the next few years, so there’s plenty of scope to shape how…
Added 2 hours ago
AT
Flatbed Company Driver
Armour Transportation Systems
St. John's, NL
- Full-time
We’re currently seeking a Company Driver in our Flatbed Division to join our team in Newfound land.
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…transition to modern platforms by assisting in establishing support processes, knowledge, and…
Added 12 hours ago
P
Territory Manager - Outside Sales
Priority1
Toronto, ON · ON · Ontario CAN
- Full-time
…members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business,…
Added 13 hours ago
PC
Truck Driver Class 3 DZ
Parkland Corporation
Winnipeg, MB
- Full-time
Are you a dedicated and enthusiastic team player who is driven to deliver exceptional customer service? We have an immediate opening for a permanent Class 3 DZ Truck Driver in Winnipeg, MB!
Added 15 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…transition to modern platforms by assisting in establishing support processes, knowledge, and…
Added 15 hours ago
XT
Business Development Executive
XTL Transport, Logistics, Distribution
Toronto, ON
- Full-time
The primary focus of this position is to drive sales and profitability in support of the company’s ambitious growth strategy. This will be accomplished by researching, qualifying, and…
Added 19 hours ago
S
DCN Process Engineer
SLB
Calgary, AB
- Full-time
…developing, implementing, and optimizing manufacturing and warehouse processes that enable safe, efficient, and scalable production operations. This role works closely with Manufacturing,…
Added 20 hours ago
KG
Afternoon Dispatch
KUTHALA GROUP
Georgetown, ON
- Full-time
…large-scale warehousing and outdoor storage, and comprehensive fleet support such as fuel cards and 24/7 repairs and towing. Kuthala Group also provides private lending solutions for…
Added 20 hours ago
T
Security Systems Installation Coordinator
Talencore
Markham, ON
- Full-time
…detail-oriented Security Systems Installation Coordinator to support our installation team - from project coordination and equipment preparation to job-site…
Added 1 day ago
EC
Technical Services Representative, Rogers Centre Ottawa (Union) - Full Time
Encore Canada
Ottawa, ON
- Full-time
…or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human…
Added 1 day ago
AT
Flatbed Company Driver
Armour Transportation Systems
St. John's, NL
- Full-time
We’re currently seeking a Company Driver in our Flatbed Division to join our team in Newfound land.
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…transition to modern platforms by assisting in establishing support processes, knowledge, and…
Added 1 day ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
AB · Alberta, Canada
- Temporary
Non-restricted registration in good standing with the Alberta College of Paramedics (ACOP). Current Basic Cardiac Life Support (BCLS) certification. Must hold or be able to obtain a valid…
Added 1 day ago
Car Parts Advisor - Toyota
The Jim Pattison Auto Group
Victoria, BC
Working in a fast-paced automotive environment with occasional exposure to garage and warehouse conditions
Added 1 day ago
AA
Warehouse Officer – Fixed-Term Contract, Fly In Fly Out – Gahcho Kué Mine, Northwest Territories
Anglo American / De Beers Group
NT · Gahcho Kué Mine, Northwest Territories
- Contract
We are the world’s leading diamond company, powered by thousands of people around the world who are driven to support thriving local communities, protect the natural environment, and stand…
Added 1 day ago
HS
Rigger Technician
Hercules SLR
AB · Red Deer County, AB
- Full-time
Hercules Group of Companies is Canadian owned and operated, with teams and operations across the country. We support some of Canada's most important industries through lifting and rigging,…
Added 1 day ago
BV
Industrial Millwright
BVR Veterinary Supplies Ltd
AB · Calgary, AB
- Full-time
Support equipment calibration and certification activities as required.
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…transition to modern platforms by assisting in establishing support processes, knowledge, and…
Added 1 day ago
XT
Customer Service Representative - Transportation
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
- Full-time
Updating Costco appointments as per Warehouse requests
Added 1 day ago
U
Aurora Driver Helper
UPS
Concord, ON
- Part-time
Exposed to hot and cold temperatures while working outdoors and in warehouse facilities
Added 1 day ago
U
Thornhill Driver Helper
UPS
Concord, ON
- Part-time
Exposed to hot and cold temperatures while working outdoors and in warehouse facilities
Added 1 day ago
U
Richmond Hill Driver Helper
UPS
Concord, ON
- Part-time
Exposed to hot and cold temperatures while working outdoors and in warehouse facilities
Added 1 day ago
U
Thornhill Driver Helper
UPS
Concord, ON
- Part-time
Exposed to hot and cold temperatures while working outdoors and in warehouse facilities

NOVO Health Services

Operations Manager

Burlington, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 5 years of progressive operations management experience, preferably within transportation, logistics, courier, distribution, or last-mile delivery
Posting language: English
Posted: Sep 23, 2026

Original job description

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Lead and Grow with Us!

NOVO Health Services is a leading provider of healthcare linen solutions, delivering a fresh and innovative approach to the industry. Our focus on patient experience, infection prevention, and operational excellence enables us to improve linen quality while reducing overall program costs for our healthcare partners.

With HLAC-accredited facilities and a commitment to continuous improvement, NOVO is redefining how healthcare linen programs are managed across the country.

NOVO Health Services is seeking a strategic and experienced Operations Manager to lead courier and trucking operations across our New Hampshire market, ensuring safe, efficient, and compliant service delivery in a 24/7, 365-day operating environment.

This role is responsible for overseeing drivers, dispatch personnel, and operational staff, directing recruitment, coaching, and performance management while driving results across safety, compliance, customer service, and financial performance.

The ideal candidate is a strategic, hands-on leader with strong operational and people-management skills, a track record of driving KPI performance, and the ability to build strong relationships with customers and cross-functional partners.

Key Responsibilities

Operations & Service Delivery

Provide strategic leadership and day-to-day oversight of all courier and trucking operations within the New Hampshire market, ensuring safe, efficient, and compliant service delivery
Monitor key performance indicators (KPIs), including on-time delivery, route efficiency, customer satisfaction, driver productivity, attendance, safety, and financial performance
Analyze operational data to identify trends, improve efficiencies, reduce costs, and implement continuous improvement initiatives
Manage scheduling, staffing levels, route optimization, and resource allocation to ensure operational excellence while controlling labor expenses
Ensure all equipment, company assets, and operational facilities are properly maintained and utilized efficiently
Conduct facility audits, ride-alongs, driver observations, and operational quality inspections
Assist with launching new customer accounts and expanding existing courier and trucking operations

Leadership & Team Development

Direct the recruitment, hiring, onboarding, training, coaching, and performance management of drivers, dispatch personnel, and operational staff
Conduct regular performance reviews, disciplinary actions, coaching sessions, and employee development plans to build a high-performing operations team
Promote employee engagement, retention initiatives, and company culture
Support recruiting efforts through interviews, hiring events, and community outreach
Serve as acting regional leadership when needed

Compliance & Safety

Ensure all transportation operations comply with customer regulations, DOT, OSHA standards, HIPAA, company policies, customer requirements, and all applicable federal, state, and local regulations
Lead investigations involving accidents, customer complaints, safety incidents, service failures, and employee concerns while ensuring proper documentation and corrective action
Maintain high standards of professionalism, accountability, integrity, and customer service throughout all areas of operation

Customer & Business Relations

Develop and maintain strong relationships with customers by delivering exceptional service, responding to operational concerns, and proactively resolving issues
Participate in customer meetings, operational reviews, contract implementations, and business development efforts when necessary
Be available to respond to operational emergencies, customer escalations, and after-hours business needs as required

Administrative & Financial Management

Partner with Human Resources, Safety, Recruiting, Payroll, and Executive Leadership to support company initiatives and operational goals
Prepare operational reports, forecasts, budgets, and staffing plans while maintaining accountability for departmental financial performance
Support regional leadership with special projects, acquisitions, and operational growth initiatives
Participate in leadership meetings and provide recommendations for operational improvements

Qualifications

Required

Minimum of 3 years managing supervisors, drivers, or multi-site operational teams
Demonstrated experience managing budgets, labor costs, productivity metrics, and operational KPIs
Strong knowledge of DOT, HIPAA, and OSHA regulations, safety compliance, driver qualification requirements, and transportation best practices
Proven leadership experience with hiring, coaching, employee development, performance management, and conflict resolution
Excellent communication, organizational, and problem-solving skills
Proficiency with Microsoft Office, TMS, CRMs, and transportation management software
Valid driver's license
Ability to pass background screening and pre-employment drug screening
Ability to travel throughout the service area as needed
Willingness to work flexible hours, including evenings, weekends, holidays, and on-call responsibilities when business needs require

Preferred

Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Transportation Management, or a related field, or equivalent management experience
Minimum of 5 years of progressive operations management experience, preferably within transportation, logistics, courier, distribution, or last-mile delivery
Experience managing medical courier, pharmaceutical logistics, healthcare transportation, or time-sensitive delivery operations
Experience with route optimization software, GPS fleet management systems, and transportation management systems (TMS)
Experience managing operations with 50+ employees across multiple shifts
Previous P&L responsibility with annual operating budgets
Experience with Workday, Samsara, or similar operational management platforms
Commercial driving experience
OSHA, HIPAA, DOT, or transportation safety certifications
Strong customer relationship management experience with contract logistics or dedicated transportation accounts

Key Competencies

Strategic, hands-on leadership with strong people-management and coaching skills
Strong analytical and problem-solving skills with a focus on continuous improvement
Ability to manage multiple priorities in a fast-paced, 24/7 operating environment
Excellent verbal and written communication skills across all levels of the organization
Sound judgment and integrity when handling investigations, compliance matters, and employee relations
Strong customer relationship management and business development orientation
Adaptability and composure when responding to operational emergencies and escalations

Physical & Work Environment Requirements

Ability to travel throughout the service area as needed
Willingness to work flexible hours, including evenings, nights, weekends, and holidays in a 24/7, 365-day operation
Availability to respond to operational emergencies, customer escalations, and after-hours business needs
Valid driver's license and ability to pass background screening and pre-employment drug screening
Ability to work across office, warehouse, and vehicle/field environments as operational needs require

What We Can Offer You As a Full-time Associate

Competitive pay

Paid Holidays

Paid Time Off Program (PTO)

401(k) w/Employer Match

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Medical, Dental, and Vision Programs

Basic Life/AD&D Insurance

Long-Term Disability (LTD)

Why work for Novo Health Services?

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.

Complete an on-line application at www.novohealthservices.com!

All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.

Apply About employer

More about this job

Responsibilities

Lead courier and trucking operations across the New Hampshire market, overseeing service delivery, staffing, routes, safety, compliance, customer relationships, and operational performance. Manage and develop the operations team, monitor KPIs and budgets, investigate incidents, and support customer growth and continuous improvement.

Requirements

Requires at least three years of experience managing supervisors, drivers, or multi-site operational teams, along with experience managing budgets, labor costs, KPIs, and employee performance. Candidates need knowledge of DOT, HIPAA, and OSHA requirements, strong communication and problem-solving skills, a valid driver's license, and flexibility for travel and on-call work; a bachelor's degree and five or more years of progressive operations experience are preferred.

Skills

Operations Management
Transportation Management
Team Leadership
Recruitment and Hiring
Coaching and Performance Management
KPI Management
Budget and Labor Cost Management
Route Optimization
DOT Compliance
OSHA Compliance
HIPAA Compliance
Safety Management
Continuous Improvement
Microsoft Office

Benefits

Paid Holidays
Paid Time Off
401(k) With Employer Match
Flexible Spending Account
Health Savings Account
Medical Insurance
Dental Insurance
Vision Insurance
Basic Life and AD&D Insurance
Long-Term Disability Insurance

Visa sponsorship

Not detected in the job text

Keywords

Courier Operations
Trucking Operations
Healthcare Linen
Transportation
Logistics
Last-Mile Delivery
Route Optimization
TMS
GPS Fleet Management
Samsara
Workday
Microsoft Office
DOT
OSHA
HIPAA
Safety Compliance
KPI Management
Budget Management
P&L Responsibility
Labor Cost Management
Recruitment
Employee Development
Performance Management
Continuous Improvement
HLAC Accreditation
Medical Courier
Pharmaceutical Logistics

Report this job