Jobs in Canada

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Added 4 mins ago
Customer Support Associate (PS)
British Columbia Lottery Corporation
Vancouver, BC
…record $1.4 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the…
Added 4 mins ago
CC
Retail Store Manager
Canna Cabana
Ottawa, ON · Stittsville, ON
- $50,000 CAD / year
- Full-time
Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores
Added 4 mins ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Pickering, ON
- Part-time
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and…
Added 4 mins ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
The Associate Customer Success Manager (CSM) is the practitioner level in the CSM job family. You will own consumption and adoption outcomes across a portfolio of mid-complexity customers,…
Added 19 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 19 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 19 mins ago
Senior Customer Engineer, Named Enterprise - Montreal, QC
Cloudflare
Montreal, QC
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap…
Added 19 mins ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset (Chinatown Branch)
TD
Vancouver, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 19 mins ago
T
Personal Banking Associate Trainee - Korean Language Skills an Asset
TD
Vancouver, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 19 mins ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 19 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 19 mins ago
Warehouse Associate
WestMET Group
Calgary, AB
Reporting to the Warehouse Manager, the Warehouse Associate supports safe, accurate, and efficient warehouse operations at the Black Earth Calgary Operations Centre. The role receives…
Added 19 mins ago
Warehouse Associate - 3-Month Contract
Hollywood Bowl Group
Oakville, ON
We’re looking for a Warehouse Associate to join our team and play a key role in managing inventory, supporting installations, and ensuring exceptional customer service. In this role, you’ll…
Added 19 mins ago
Richmond (3) - Sales Associate
Zwilling J.A. Henckels Canada Ltd
Richmond, BC
If you are a culinary enthusiast with a flair for sales and customer engagement, we invite you to apply for the Culinary Sales Associate position at Zwilling Canada. Join us in providing…
Added 19 mins ago
Market Mall (23) - Sales Associate
Zwilling J.A. Henckels Canada Ltd
Calgary, AB
If you are a culinary enthusiast with a flair for sales and customer engagement, we invite you to apply for the Culinary Sales Associate position at Zwilling Canada. Join us in providing…
Added 19 mins ago
Aberdeen Centre - Sales Associate
Zwilling J.A. Henckels Canada Ltd
Richmond, BC
If you are a culinary enthusiast with a flair for sales and customer engagement, we invite you to apply for the Culinary Sales Associate position at Zwilling Canada. Join us in providing…
Added 19 mins ago
GF
Fit4Less Host - Mississauga Bristol Road
GoodLife Fitness
Mississauga, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 19 mins ago
GF
Customer Service Representative (Motivator) - Ottawa Lansdowne Park
GoodLife Fitness
Ottawa, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 19 mins ago
Warehouse Associate, Oakville
Independent Mechanical Supply Inc.
Oakville, ON
As a Warehouse Associate, you will be responsible to arrive to work daily as per your schedule, being able to read small print of orders, correct selecting of product, accurately picking…
Added 19 mins ago
GF
Fit4Less Host - East York Town Centre
GoodLife Fitness
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 19 mins ago
GF
Fit4Less Host - Toronto Yonge and Alexander
GoodLife Fitness
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 19 mins ago
GF
Fit4Less Host - Toronto McCaul
GoodLife Fitness
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 19 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Beauty Specialist, Hourly Full Time Day
Shoppers Drug Mart
Calgary, AB
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

NPAworldwide

Operations Supervisor

Fort Erie, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description:

Operations Supervisor International Transportation & Facilities

Ontario, Canada | Full-Time | Rotating Shifts$71,200 - 113,900 per year

Operations Supervisor

Position Summary

An established transportation and infrastructure organization is seeking an Operations Supervisor to oversee daily operations, staffing, customer service, traffic management, and facility services. This position is responsible for maintaining safe, efficient, and compliant operations within a 24/7 environment while leading frontline teams and supporting continuous improvement initiatives.

Key Responsibilities

Supervise, train, schedule, and evaluate frontline operations personnel across multiple functional areas.
Oversee daily traffic operations, service activities, facility conditions, and operational accuracy.
Manage staffing levels, overtime, scheduling, attendance, payroll coordination, and employee performance.
Support employee relations, disciplinary matters, and labor-management activities within a unionized environment.
Ensure compliance with applicable safety standards, policies, procedures, and labor agreements.
Respond to operational incidents, emergencies, customer complaints, security concerns, and facility or equipment issues.
Monitor departmental budgets, review expenses, and oversee vendors, contractors, and projects to ensure timely and cost-effective completion.
Maintain standard operating procedures, identify process improvements, and implement approved operational initiatives.
Collaborate with internal departments, government agencies, contractors, and emergency services to maintain effective operations.

Qualifications

Associate degree or higher in Business Administration, Operations Management, or a related field; relevant technical certification or an equivalent combination of education and experience will be considered.
At least five years of supervisory or operations management experience, preferably in a unionized, service-oriented environment.
Strong leadership, communication, problem-solving, conflict-resolution, and organizational skills.
Knowledge of labor relations, collective bargaining agreements, budgeting, scheduling, and performance management preferred.
Proficiency in Microsoft Office and scheduling, timekeeping, and payroll systems.
Valid driver's license and ability to meet applicable security, work authorization, and cross-border travel requirements.

Work Environment

This position supports a 24/7 operation and requires flexibility to work various shifts, including evenings, nights, weekends, and overtime as needed. Responsibilities include office administration, with exposure to outdoor weather and active environments.

Qualifications:

Qualifications

Associate degree or higher in Business Administration, Operations Management, or a related field; relevant technical certification or an equivalent combination of education and experience will be considered.
At least five years of supervisory or operations management experience, preferably in a unionized, service-oriented environment.
Strong leadership, communication, problem-solving, conflict-resolution, and organizational skills.
Knowledge of labor relations, collective bargaining agreements, budgeting, scheduling, and performance management preferred.
Proficiency in Microsoft Office and scheduling, timekeeping, and payroll systems.
Valid driver's license and ability to meet applicable security, work authorization, and cross-border travel requirements.

Why Is This a Great Opportunity:

Excellent opportunity within a stable organization. most employees have 20 plus years of experience.

Salary Type : Annual Salary

Salary Min : $ 71200

Salary Max : $ 113900

Currency Type : USD

Apply About employer

More about this job

Responsibilities

Supervise and schedule frontline personnel while overseeing traffic operations, customer service, facility conditions, safety compliance, and operational incidents. Coordinate employee relations, budgets, vendors, contractors, and process improvements to maintain safe, efficient, and compliant 24/7 operations.

Requirements

Requires an associate degree or higher in a related field, a relevant technical certification, or equivalent education and experience, plus at least five years of supervisory or operations management experience. Candidates should have strong leadership and communication skills, knowledge of labor relations and operational management, proficiency with Microsoft Office and scheduling, timekeeping, and payroll systems, and a valid driver's license.

Skills

Frontline Team Leadership
Staff Scheduling
Training and Performance Evaluation
Traffic Operations
Customer Service
Facility Operations
Payroll Coordination
Labor Relations
Collective Bargaining
Safety Compliance
Incident Response
Budget Monitoring
Vendor and Contractor Management
Process Improvement
Conflict Resolution
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervision
International Transportation
Facilities
24/7 Operations
Traffic Management
Frontline Personnel
Staffing
Overtime
Attendance Management
Payroll Coordination
Unionized Environment
Labor Relations
Collective Bargaining Agreements
Safety Standards
Operational Compliance
Emergency Response
Customer Complaints
Security Concerns
Facility and Equipment Issues
Departmental Budgets
Expense Review
Vendor Management
Contractor Management
Standard Operating Procedures
Continuous Improvement
Microsoft Office
Scheduling Systems
Timekeeping Systems
Payroll Systems
Cross-Border Travel

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