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Added 8 mins ago
T
Workday Developer
Telesat
Ottawa, ON
- Full-time
…of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite…
Added 8 mins ago
B
Director, Business Development, Pension Risk Transfer
BMO
Toronto, ON · Montreal, QC · YNG
- Full-time
Strong commercial judgment and an ability to understand both technical and client considerations.
Added 8 mins ago
GS
PHARMACY COORDINATOR - FULL TIME/PERMANENT
Green Shield Canada
Burnaby, BC
- Full-time
…intentionally prioritizing mindset, motivation, and soft skills over technical background. We are looking for someone who is curious, resilient, organized, and excited to grow their career…
Added 8 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Bowmanville, ON
- Full-time
Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a…
Added 8 mins ago
CM
IT Support Specialist
CASA Mental Health
AB
- $30.05 to $37.23 CAD / hour
- Full-time
Reporting to the Manager, Information Technology, the IT Support Specialist provides technical assistance and end-user support across the organization including consultation, installation,…
Added 8 mins ago
YH
Laboratory Assistant - Laboratory Services - Regular Part-Time
Yukon Hospital
Whitehorse, YT
- Part-time
Understanding of basic laboratory technical testing;
Added 8 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kingston, ON
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 8 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Chatham-Kent, ON
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 8 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Windsor, ON
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 23 mins ago
JG
Microsoft Dynamics 365 Architect
J&M Group
Toronto, ON
- Contract
Dynamics 365 CE: Sales, Customer Service, and Marketing.
Added 23 mins ago
CO
Supervisor Technical Services Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Full-time
Ensure all facility assets are maintained in accordance with best practices and data while advancing customer service, guiding business process improvements, and driving the modernization…
Added 23 mins ago
BL
Microsoft Dynamics 365 Developer 6 to 12 Month Contract
Belmont Lavan
Canada
- Contract
Microsoft Dynamics 365: Dynamics 365 Customer Engagement (Sales, Customer Service and Field Service)
Added 23 mins ago
BL
Microsoft Dynamics 365 (D365) Solution Architect - 6 to 12 Months Contract
Belmont Lavan
Canada
- Contract
Dynamics 365 Customer Engagement (Sales, Customer Service and Field Service)
Added 23 mins ago
BL
Microsoft Dynamics 365 Customer Engagement Architect 6 to 12 Months Contract
Belmont Lavan
Canada
- Contract
We are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Solution Architect to lead the architecture, design, and technical delivery of enterprise-scale Microsoft…
Added 23 mins ago
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Manager, Processing
Premier
London, ON
- Full-time
…Underwriting, Finance and other business teams to keep work moving and service standards…
Added 23 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
Incorporate customer and service feedback to continuously improve software and machine performance
Added 23 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 23 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Edmonton, AB
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 23 mins ago
SD
Spécialiste du soutien aux patients /Patient Support Specialist
Shoppers Drug Mart Specialty Health Network
Montreal, QC · Saint-Laurent, QC
- Full-time
…Canadian payer landscape, PSP operations, and patient-centred service…
Added 23 mins ago
TP
Firefighter Recruit (Multiple Permanent Opportunities)
Toronto Pearson International Airport
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 23 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 23 mins ago
T
Senior Planner, Transportation Facilities
TransLink
Vancouver, BC · Greater Vancouver, BC
- $100,080 to $150,120 CAD / year
- Full-time
Provides technical guidance for the development of multi-modal infrastructure facilities plans and projects of moderate to high impact, risk and complexity. This includes conceptual and…
Added 23 mins ago
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Project Manager – Security Systems Integration | Chargé(e) de projets – Intégration de systèmes de sécurité (PM-002)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The successful candidate will work closely with customers, technical teams, sales representatives, and internal departments to ensure projects are delivered efficiently, meet customer…
Added 23 mins ago
C
Project Specialist - Security Systems
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…programming, system start-up/check-out, certification, and related customer training on assigned Security projects including small to large projects that vary in complexity. Also delivers…
Added 23 mins ago
GZ
Yardi Specialist
Gestion Zagora
Montreal, QC
- Full-time

NPAworldwide

Operations Supervisor

Fort Erie, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description:

Operations Supervisor International Transportation & Facilities

Ontario, Canada | Full-Time | Rotating Shifts$71,200 - 113,900 per year

Operations Supervisor

Position Summary

An established transportation and infrastructure organization is seeking an Operations Supervisor to oversee daily operations, staffing, customer service, traffic management, and facility services. This position is responsible for maintaining safe, efficient, and compliant operations within a 24/7 environment while leading frontline teams and supporting continuous improvement initiatives.

Key Responsibilities

Supervise, train, schedule, and evaluate frontline operations personnel across multiple functional areas.
Oversee daily traffic operations, service activities, facility conditions, and operational accuracy.
Manage staffing levels, overtime, scheduling, attendance, payroll coordination, and employee performance.
Support employee relations, disciplinary matters, and labor-management activities within a unionized environment.
Ensure compliance with applicable safety standards, policies, procedures, and labor agreements.
Respond to operational incidents, emergencies, customer complaints, security concerns, and facility or equipment issues.
Monitor departmental budgets, review expenses, and oversee vendors, contractors, and projects to ensure timely and cost-effective completion.
Maintain standard operating procedures, identify process improvements, and implement approved operational initiatives.
Collaborate with internal departments, government agencies, contractors, and emergency services to maintain effective operations.

Qualifications

Associate degree or higher in Business Administration, Operations Management, or a related field; relevant technical certification or an equivalent combination of education and experience will be considered.
At least five years of supervisory or operations management experience, preferably in a unionized, service-oriented environment.
Strong leadership, communication, problem-solving, conflict-resolution, and organizational skills.
Knowledge of labor relations, collective bargaining agreements, budgeting, scheduling, and performance management preferred.
Proficiency in Microsoft Office and scheduling, timekeeping, and payroll systems.
Valid driver's license and ability to meet applicable security, work authorization, and cross-border travel requirements.

Work Environment

This position supports a 24/7 operation and requires flexibility to work various shifts, including evenings, nights, weekends, and overtime as needed. Responsibilities include office administration, with exposure to outdoor weather and active environments.

Qualifications:

Qualifications

Associate degree or higher in Business Administration, Operations Management, or a related field; relevant technical certification or an equivalent combination of education and experience will be considered.
At least five years of supervisory or operations management experience, preferably in a unionized, service-oriented environment.
Strong leadership, communication, problem-solving, conflict-resolution, and organizational skills.
Knowledge of labor relations, collective bargaining agreements, budgeting, scheduling, and performance management preferred.
Proficiency in Microsoft Office and scheduling, timekeeping, and payroll systems.
Valid driver's license and ability to meet applicable security, work authorization, and cross-border travel requirements.

Why Is This a Great Opportunity:

Excellent opportunity within a stable organization. most employees have 20 plus years of experience.

Salary Type : Annual Salary

Salary Min : $ 71200

Salary Max : $ 113900

Currency Type : USD

Apply About employer

More about this job

Responsibilities

Supervise and schedule frontline personnel while overseeing traffic operations, customer service, facility conditions, safety compliance, and operational incidents. Coordinate employee relations, budgets, vendors, contractors, and process improvements to maintain safe, efficient, and compliant 24/7 operations.

Requirements

Requires an associate degree or higher in a related field, a relevant technical certification, or equivalent education and experience, plus at least five years of supervisory or operations management experience. Candidates should have strong leadership and communication skills, knowledge of labor relations and operational management, proficiency with Microsoft Office and scheduling, timekeeping, and payroll systems, and a valid driver's license.

Skills

Frontline Team Leadership
Staff Scheduling
Training and Performance Evaluation
Traffic Operations
Customer Service
Facility Operations
Payroll Coordination
Labor Relations
Collective Bargaining
Safety Compliance
Incident Response
Budget Monitoring
Vendor and Contractor Management
Process Improvement
Conflict Resolution
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervision
International Transportation
Facilities
24/7 Operations
Traffic Management
Frontline Personnel
Staffing
Overtime
Attendance Management
Payroll Coordination
Unionized Environment
Labor Relations
Collective Bargaining Agreements
Safety Standards
Operational Compliance
Emergency Response
Customer Complaints
Security Concerns
Facility and Equipment Issues
Departmental Budgets
Expense Review
Vendor Management
Contractor Management
Standard Operating Procedures
Continuous Improvement
Microsoft Office
Scheduling Systems
Timekeeping Systems
Payroll Systems
Cross-Border Travel

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