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Added 7 mins ago
BO
Program Leader
BGC Okanagan
Kelowna, BC
- Part-time
BGC Okanagan is hiring a part-time Program Leader to support our School Age Childcare program at the Anne McClymont club in Kelowna, BC. It’s the best place for kids to be when the bell…
Added 22 mins ago
N
EN- CALL FOR APPLICATIONS FOR A STRATEGIC PARTNERSHIP US - CANADA
Nkinda
ON · Ontario, Canada
- Contract
TalaSync School: 509 AI teachers and mentors for tailored educational support.
Added 22 mins ago
CG
Cook Casual
Compass Group Canada
Maple Ridge, BC
- Part-time
Clean kitchen equipment after use according to health and safety policies and procedures.
Added 22 mins ago
CG
Lead Cook Seasonal FT, Rogers Place
Compass Group Canada
AB · Greater Edmonton Metropolitan Area
- Full-time
Clean kitchen after preparation and serving, maintaining high standards of cleanliness. Store or discard excess food in accordance with safe food-handling procedures.
Added 22 mins ago
CG
Cook - Casual
Compass Group Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Clean kitchen equipment after use according to health and safety policies and procedures.
Added 22 mins ago
TU
Employer Liaison & Marketing Assistant
The University of British Columbia
Vancouver, BC
- $5,027 to $5,413 CAD / month
- Full-time
Program Support | Administrative Leadership 2 | Science Co-op Programs | Faculty of Science
Added 22 mins ago
CL
Liability and Bodily Injury Adjuster -Mississauga, Ontario, Canada
ClaimsPro LP
Mississauga, ON
- Full-time
You will be supported by experienced local claims support, centralized after hours support, and dictation services
Added 22 mins ago
L
Home Medical Equipment Delivery Driver
Linde
Calgary, AB
- Full-time
Work a regular Monday-to-Friday day shift, work statutory holidays and overtime as required. Required to participate in the scheduled after-hours emergency on-call rotation.
Added 23 mins ago
CC
Route Service Representative (4-Day Workweek)
Cintas Canada
Quebec, QC
- Full-time
Solid base salary and commission potential after being assigned a route
Added 23 mins ago
CG
Grill Cook
Compass Group Canada
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
Clean kitchen equipment after use according to health and safety policies and procedures.
Added 52 mins ago
LS
Bus Monitor
Langley School District #35
Langley (District), BC · City of Langley, BC
- Temporary
The Langley School District is situated on the traditional unceded territories of the Matsqui, Kwantlen, Katzie, and Semiahmoo First Nations. At Langley School District, we prioritize…
Added 52 mins ago
TU
In Vivo Research Assistant/Technician 2
The University of British Columbia
Vancouver, BC
- $4,597.8 to $5,469.59 CAD / month
- Full-time
The In Vivo Research Assistant/Technician 2 will support a multidisciplinary program focused on heart and lung research at the Centre for Heart Lung Innovation (HLI) at St. Paul’s Hospital.…
Added 52 mins ago
GF
Delivery Driver Apprentice
Gordon Food Service - Canada
Thorold, ON
- Full-time
Medical, Dental, and Prescription Drug benefits after 30 days of employment
Added 52 mins ago
GE
Stage Bar Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Support Servers during service by responding to guest needs, running requested items, refilling water and helping keep dining areas organized.
Added 52 mins ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Support Servers during service by responding to guest needs, running requested items, refilling water and helping keep dining areas organized.
Added 52 mins ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Support Servers during service by responding to guest needs, running requested items, refilling water and helping keep dining areas organized.
Added 52 mins ago
GF
Class 1 Local Delivery Driver
Gordon Food Service - Canada
Kamloops, BC
- Full-time
Starting rate of $35.94, with potential to go to a top rate of $41.97 per hour after completing 12 months
Added 52 mins ago
SM
Service Technician
Swish Maintenance Limited
Barrie, ON
- Full-time
…post-delivery inspections, customer training, and general technical support related to equipment performance and…
Added 53 mins ago
Service Technician
Swish Group of Companies
Barrie, ON
…post-delivery inspections, customer training, and general technical support related to equipment performance and…
Added 53 mins ago
UO
Employer Liaison & Marketing Assistant
University of British Columbia
Vancouver, BC · UBCV | Chemistry Physics Building A (CHPH)
- $5,027 to $5,413 CAD / month
- Full-time
Program Support | Administrative Leadership 2 | Science Co-op Programs | Faculty of Science
Added 1 hour ago
XR
Community Coordinator
Xai Robotics
Standard, AB
- Part-time
Xai Robotics is not a generic after school program.
Added 1 hour ago
KS
Transportation Supervisor
Kelly Services (Canada), Ltd.
Burlington, ON
- Full-time
Added 1 hour ago
Route Service Representative (4-Day Workweek)
Cintas
Quebec, QC
Solid base salary and commission potential after being assigned a route
Added 1 hour ago
FC
Bilingual Mechanical Administration - (French/English)
First Canadian Financial Group
Sherwood Park, AB
- Full-time
…opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and…
Added 1 hour ago
A
Front Office Manager
AccorHotel
Toronto, ON
- Full-time
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a…

NQX

Directory Assistance Representative, Bilingual

Moncton, NB, E1E 4N4, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Do you have excellent listening skills and the ability to multi-task? If you have a genuine desire to help others and are looking for a career entirely focused on customer service, then we have an excellent opportunity for you with the NQX Moncton team.

As a Bilingual Directory Assistance Agent, you will be responsible for providing support to all users of the network covered by Canada's leading residential telecommunications provider. This is an ideal position for someone with excellent communication skills and the ability to provide clear and accurate information.

What we offer:

A competitive salary of $18.90/hour (bilingual bonus included);
A night premium of $1.50/hour and a weekend premium of $0.25/hour.
Exceptional Workspace – Bright, spacious office with relaxation areas, gym, games room, and more to make your workday enjoyable. Onsite cafeteria with warm meals available (Monday to Thursday) at discounted rates for NQX employees.
Fully paid training - we take the time to support you to ensure your success;
Complete benefits plan after six (6) months of service, including a comprehensive insurance (medical, dental and life), additional RRSP contributions, and significant discounts on insurance and telecommunications products and services.

Your typical day:

Answer calls and provide the following services:
- Directory assistance (411);
- International call transfer (0);
- Emergency call forwarding (911).
Perform various tasks simultaneously such as:
- Listen actively to the request and question, as needed, to clarify what is being sought;
- Do a search in the computerized application and take note of the information in the required fields.
Demonstrate rigour in the respect of the various objectives and procedures established;
At all times, offer courteous and professional service and support in line with the expected quality standards;
When necessary, identify and communicate irregular situations.

What you need to succeed:

Eligibility criteria:
- Be available to work full-time Monday to Sunday, 7:00 am to 11:00 pm – please note that, as a 24/7 business line, you may be required to work night shifts (11:00 pm to 7:00 am) depending on business needs;
- Reside near the NQX Moncton centre to be able to commute every work day;
- Fluently bilingual (English and French) with excellent oral and written communication skills, to be able to communicate effectively with callers and professionals across Canada.
Typing speed of 30 words/minute;
Ability to multi-task in a computerized environment;
Excellent communication skills - You can express yourself clearly and concisely;
Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths!
High school diploma or equivalent;

Training start date: December 14th

At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way!

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More about this job

Responsibilities

The agent will handle directory assistance, international call transfers, and emergency call forwarding for telecommunications users. They are responsible for performing multiple tasks simultaneously, including active listening and accurate data entry in computerized systems.

Requirements

Candidates must be fluently bilingual in English and French and possess a high school diploma or equivalent. The role requires the ability to work a flexible, full-time schedule including nights and weekends, and a typing speed of at least 30 words per minute.

Skills

Customer service
Active listening
Multi-tasking
Communication skills
Problem-solving
Attention to detail
Typing
Computerized application navigation
Bilingualism
Emergency call handling

Benefits

Medical insurance
Dental insurance
Life insurance
RRSP contributions
Discounts on insurance
Discounts on telecommunications products
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Telecommunications
Directory Assistance
411
911
Bilingual
Data Entry
Call Center
Full-time
Communication
Typing
Computer Skills
Problem Solving
Attention To Detail
Training

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