Find work in Canada.

511,073 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 20 mins ago
CH
Sales Support Coord
CBRE HV
Saskatoon, SK
- Full-time
Compiles property data for clients, such as tenant surveys, summary reports, maps, status updates and presentations for listing or tenant representative assignments.
Added 35 mins ago
GS
Business Development Representative (BDR)
Grain St Laurent
Montreal, QC
- Full-time
Added 35 mins ago
CW
Business Development Representative (BDR)
Canadian Wood Products
Montreal, QC
- Full-time
As a Business Development Representative, you are the engine of our growth. Your mission is to open doors: identify and approach new suppliers and buyers, qualify opportunities, and turn…
Added 49 mins ago
PM
Retail Sales Associate - Scarborough Town
POP MART
Toronto, ON · Scarborough Town
- Part-time
Added 49 mins ago
A
Client Service Representative - Strathmore (12 Month Term)
ATB
Strathmore, AB
- Full-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 49 mins ago
S
HR Representative
SLB
Calgary, AB
- Full-time
SLB is seeking a motivated DCN HR Representative to support our Data Center infrastructure solutions business. The HR Representative is responsible for providing support to line managers in…
Added 1 hour ago
NS
Laundry Worker - Laundry Services
Nova Scotia Health Authority
Kentville, NS
- Internship
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 1 hour ago
NS
Clinical Nurse Educator - Women and Children's Health
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 1 hour ago
NS
Physiotherapist - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Internship
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 1 hour ago
NS
Psychologist PhD - Forensic Sexual Behaviour Program - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Volunteer
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 1 hour ago
NS
4th Class Power Engineer - Maintenance and Operations
Nova Scotia Health Authority
Waterford
- Internship
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 1 hour ago
WI
HSE Site Representative
WSP in Canada
MB · Manitoba, Canada
- Full-time
Added 1 hour ago
NS
Care Team Assistant - Simpson Landing - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Internship
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 1 hour ago
F
Territory Sales Representative VIC Berwick/Pakenham
Ferrero
Field, BC
- Full-time
We are seeking a passionate and results-driven Territory Sales Representative to join our Field Sales team in Victoria - Berwick/Pakenham territory.
Added 1 hour ago
M
Director, Brand
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Added 1 hour ago
BW
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Added 1 hour ago
T
Developing Investment Advisor (Vancouver Island)
TD
Victoria, BC
- Full-time
Currently licensed as a Registered Representative with CIRO
Added 1 hour ago
RS
Le Représentant des Ventes en Location/Rental Sales Associate
Ryder System, Inc.
Montreal, QC
- Full-time
Added 1 hour ago
TS
Business Development Representative - Microsoft Cloud Software (SAAS) | Représentant du développement des affaires - Logiciels Cloud Microsoft (SAAS)
TD SYNNEX Canada ULC
Quebec, QC · St. Laurent, Quebec
- Full-time
Build your career in cloud technology and business development with TD SYNNEX. As a Business Development Representative supporting Microsoft Cloud Software (SaaS), you’ll work directly with…
Added 1 hour ago
E
Team Manager
Evolution
Burnaby, BC
- Full-time
…deal with and/or escalation any violations to the respective representative, play an active part in table promotions and external and internal media campaigns, including but not limited to…
Added 1 hour ago
E
Customer Service Representative - Lloydminster
Enterprise
Lloydminster, AB
- Contract
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 1 hour ago
IH
Registered Nurse (RN) | Surgical
Interior Health Authority
Kelowna, BC
- Part-time
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
IH
Social Worker | Primary Care
Interior Health Authority
Trail, BC
- Part-time
We are committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work.…
Added 1 hour ago
IH
Physiotherapist | Urgent and Primary Care
Interior Health Authority
Cranbrook, BC
- Internship
We are committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work.…
Added 1 hour ago
IH
Environmental Service Worker | Cleaner
Interior Health Authority
Merritt, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…

NQX

Directory Assistance Representative, Bilingual

Moncton, NB, E1E 4N4, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Do you have excellent listening skills and the ability to multi-task? If you have a genuine desire to help others and are looking for a career entirely focused on customer service, then we have an excellent opportunity for you with the NQX Moncton team.

As a Bilingual Directory Assistance Agent, you will be responsible for providing support to all users of the network covered by Canada's leading residential telecommunications provider. This is an ideal position for someone with excellent communication skills and the ability to provide clear and accurate information.

What we offer:

A competitive salary of $18.90/hour (bilingual bonus included);
A night premium of $1.50/hour and a weekend premium of $0.25/hour.
Exceptional Workspace – Bright, spacious office with relaxation areas, gym, games room, and more to make your workday enjoyable. Onsite cafeteria with warm meals available (Monday to Thursday) at discounted rates for NQX employees.
Fully paid training - we take the time to support you to ensure your success;
Complete benefits plan after six (6) months of service, including a comprehensive insurance (medical, dental and life), additional RRSP contributions, and significant discounts on insurance and telecommunications products and services.

Your typical day:

Answer calls and provide the following services:
- Directory assistance (411);
- International call transfer (0);
- Emergency call forwarding (911).
Perform various tasks simultaneously such as:
- Listen actively to the request and question, as needed, to clarify what is being sought;
- Do a search in the computerized application and take note of the information in the required fields.
Demonstrate rigour in the respect of the various objectives and procedures established;
At all times, offer courteous and professional service and support in line with the expected quality standards;
When necessary, identify and communicate irregular situations.

What you need to succeed:

Eligibility criteria:
- Be available to work full-time Monday to Sunday, 7:00 am to 11:00 pm – please note that, as a 24/7 business line, you may be required to work night shifts (11:00 pm to 7:00 am) depending on business needs;
- Reside near the NQX Moncton centre to be able to commute every work day;
- Fluently bilingual (English and French) with excellent oral and written communication skills, to be able to communicate effectively with callers and professionals across Canada.
Typing speed of 30 words/minute;
Ability to multi-task in a computerized environment;
Excellent communication skills - You can express yourself clearly and concisely;
Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths!
High school diploma or equivalent;

Training start date: December 14th

At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way!

Apply About employer

More about this job

Responsibilities

The agent will handle directory assistance, international call transfers, and emergency call forwarding for telecommunications users. They are responsible for performing multiple tasks simultaneously, including active listening and accurate data entry in computerized systems.

Requirements

Candidates must be fluently bilingual in English and French and possess a high school diploma or equivalent. The role requires the ability to work a flexible, full-time schedule including nights and weekends, and a typing speed of at least 30 words per minute.

Skills

Customer service
Active listening
Multi-tasking
Communication skills
Problem-solving
Attention to detail
Typing
Computerized application navigation
Bilingualism
Emergency call handling

Benefits

Medical insurance
Dental insurance
Life insurance
RRSP contributions
Discounts on insurance
Discounts on telecommunications products
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Telecommunications
Directory Assistance
411
911
Bilingual
Data Entry
Call Center
Full-time
Communication
Typing
Computer Skills
Problem Solving
Attention To Detail
Training

Report this job