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Added 11 days ago
Security Researcher Engineer
Tata Consultancy Services
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
Strong hands-on software development skills, particularly Python, Java, Node, Go, C/C++ with experience in additional modern programming languages.
Added 12 days ago
Operations Analyst - (12 Month Contract)
Toronto Hydro
Toronto, ON
…sets; intermediate knowledge of programming languages (e.g., R, Python, C/C++, VBA) to support data analytics is an…
Added 18 days ago
Senior Quantitative Risk Analyst
Coast Capital
Surrey, BC
Full-time
Programming experience using Python or similar analytical tools.
Added 21 days ago
Production Engineer
Evertz Microsystems Limited
Burlington, ON
Full-time
Python certification with experience is an asset
Added 13 days ago
Senior Data Platform Engineer - Zonda - Toronto, ON
CoStar
Toronto, ON
$140,000 to $170,000 CAD / year
Full-time
Added 15 days ago
Lead Software Engineer – Java/Spring, AWS & Solution Architecture
Element Fleet Management
Toronto, ON
Full-time
Strong proficiency in at least one modern backend language/framework (e.g., Java/Spring Boot, Node.js, or Python), with experience designing scalable REST/GraphQL APIs, microservices,…
Added 12 days ago
Senior Software Developer, AI
TextNow
Waterloo, ON
Full-time
We're looking for a Senior Software Developer who can help transform AI opportunities into production-ready systems, partner with stakeholders across the business, and accelerate TextNow's…
Added 12 days ago
Senior Performance Testing Engineer
Cognizant
Toronto, ON
$75,000 to $95,000 CAD / year
Full-time
Added 17 days ago
Developer - Data, AI, Platform & Support
BMO
Toronto, ON · FCP
Full-time
Experience with SQL, NoSQL, Python , Spark/PySpark, Scala.
Added 17 days ago
Fixed Income Trading Analyst
BMO
Toronto, ON · FCP
Full-time
Essential knowledge of SQL. Java/Python/Linux or past experience developing software a strong asset
Added 17 days ago
Full Stack Engineer (AI-Enabled)
BMO
Calgary, AB · GCS
Full-time
Build robust microservices and APIs using Java, Node.js, or Python
Added 15 days ago
Associate or Vice President Full Stack Engineer
BMO
Toronto, ON · FCP
Programming language proficiency in Python, JavaScript/TypeScript, with familiarity in C#, Scala, or Java
Added 16 days ago
Co-op or Intern, Data & Analytics (January 2027)
BDO
Calgary, AB · Vancouver, BC · Halifax, NS · Oakville, ON · Ottawa, ON · Toronto, ON · Montreal, QC
Full-time
…asset. Technologies include but are not limited to Core SQL, Python, SQL Azure, Azure Data Lake, Azure Data Factory, Azure Databricks, and Apache…
Added 1 month ago
Water Resources Engineer (Hydrotechnical)
Artemis Gold - Blackwater Project
BC
Other
…GoldSim, AutoCAD Civil 3D, GIS, HEC-HMS/HEC-RAS, Power BI, Python, Deswik, Muk3D or similar software.• Strong analytical, communication, project management, and organizational skills.•…
Added 20 days ago
Manager, Data Science & Merchandising Analytics
Loblaw Companies Limited
Brampton, ON
Full-time
Added 17 days ago
Quantitative Developer (Alpha Research Team) - GAM, Summer 2027 (Co-op/Internship) - 12 months
BMO
Toronto, ON · FCP
Full-time
Programming: Working proficiency in Python and SQL, supported by coursework, internships, co-op experience, research, or personal projects.
Added 15 days ago
Intern – Artificial Intelligence, Automation and Operational Efficiency
iA Financial Group
Vancouver, BC · Montreal, QC · Quebec, QC
$27.5 to $30.5 CAD / hour
Full-time
Would be considered an asset if they have experience with Copilot Studio, Power Platform, Python, AI agents, process automation or technology prototype development.
Added 14 days ago
Data Analyst
iA Financial Group
Montreal, QC · Quebec, QC
Full-time
Has experience in the insurance or financial services industry. Knowledge of a programming language used in data analysis, such as Python or R, is considered an asset.
Added 13 days ago
AI Lead Architect, Software and Platforms Architecture (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON · Toronto, ON · Montreal, QC
Full-time
Added 17 days ago
Lead Platform Engineer
RBC
Toronto, ON
Full-time
Proficient developer in at least one common object-oriented language (Python, Java, JavaScript/TypeScript) with strong Bash scripting and emphasis on building reusable platform tooling
Added 15 days ago
Staff Data Engineer
RBC
Toronto, ON
Full-time
Data Engineering: Python, Kafka, MS SQL Server, Elasticsearch stack, Azure Databricks
Added 15 days ago
Data Analyst - Portfolio Reporting, Real Estate Debt
QuadReal Property Group
Vancouver, BC
Full-time
…similar planning tool is an asset. Experience with Tableau or Python is considered a…
Added 13 days ago
FY27 Intern - IP Applications Engineering Internship - Canada (16 months)
Qualcomm
Toronto, ON
Full-time
Strong programming skills in C/C++, scripting skills in Python, Tcl, Perl
Added 28 days ago
Software Engineer - Identity & Authorization
Baseten
Montreal, QC
$240,000 to $285,000 USD / year
Full-time
…applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing…
Added 29 days ago
Data Scientist
NRG Energy
Calgary, AB
Full-time

NRG Energy

Data Scientist

Calgary, AB, Canada

Job type: Full-time
Apply by: Oct 1, 2026
Experience: 3+ years of experience in Data Science, advanced analytics, machine learning, forecasting, or related analytical roles.
Posting language: English
Posted: Sep 1, 2026

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Original job description

Welcome to the intersection of energy and home services. At Direct Energy, an NRG company, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier - helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.directenergy.com. Connect with NRG and Direct Energy on Facebook, LinkedIn, and follow us on Twitter.

Job Summary

The Data Scientist, Customer Care Analytics is responsible for developing, validating, deploying, and monitoring advanced analytical, machine learning, and Generative AI solutions that improve customer outcomes, operational performance, employee productivity, and business decision-making.

This role partners closely with Customer Care, Collections, Billing, Workforce Management, Technology, and Business Leadership teams to transform data into actionable insights and scalable solutions. The successful candidate will identify opportunities to leverage reporting, advanced analytics, predictive modeling, optimization, Large Language Models (LLMs), and other AI technologies to address complex business challenges.

The role is accountable for the end-to-end lifecycle of analytical and AI solutions, including business problem definition, data acquisition, model development, validation, deployment, monitoring, governance, and business adoption. In addition to advanced analytical work, the role will contribute to reporting, dashboarding, and decision-support solutions that enable data-driven decision-making across Customer Care operations. The role aligns well with the capabilities of advanced analytics, machine learning, model monitoring, validation, and decision-support solutions described within existing enterprise analytics practices.

Key Responsibilities

Data Science & AI Solutions

Develop and deploy statistical, machine learning, forecasting, optimization, and Generative AI solutions that improve customer outcomes and operational performance.
Translate business problems into analytical approaches and actionable recommendations.
Evaluate when reporting, advanced analytics, machine learning, or LLM-based solutions are the most appropriate approach.

Model Development, Validation & Monitoring

Design, build, validate, and maintain predictive, forecasting, and AI models.
Establish model performance standards, monitoring frameworks, and governance controls.
Identify model drift, performance degradation, and opportunities for retraining or enhancement.

Data & Technical Delivery

Acquire, integrate, and prepare data from multiple sources for analytical and AI applications.
Develop scalable analytical workflows, data pipelines, and reusable data assets using modern analytics tools and platforms.
Apply best practices for testing, documentation, version control, and deployment.

Business Partnership & Innovation

Partner with business leaders and stakeholders to identify opportunities for analytics and AI to create business value.
Communicate analytical findings and recommendations to technical and non-technical audiences.
Evaluate emerging technologies and drive innovation through advanced analytics, AI, and automation initiatives.

Reporting & Decision Support

Develop dashboards, reports, scorecards, and data visualizations that support operational and strategic decision-making.
Translate analytical outputs into clear business insights and performance measures.
Ensure reporting accuracy, consistency, and alignment with business definitions.

Minimum Qualifications

Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, Economics, Operations Research, or related quantitative discipline.
3+ years of experience in Data Science, advanced analytics, machine learning, forecasting, or related analytical roles.
Experience developing predictive, forecasting, optimization, or statistical models in a business environment.
Strong proficiency with SQL and Python.
Experience working with large and complex datasets.
Experience applying statistical analysis and quantitative problem-solving techniques.
Experience communicating analytical findings to non-technical stakeholders.
Experience developing dashboards or reports using Power BI, Tableau, or similar tools.

Preferred Qualifications

Experience with Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI assistants.
Experience with Azure OpenAI, Databricks, MLflow, Azure AI, or similar cloud-based AI platforms.
Strong understanding of statistics, machine learning, forecasting, and Generative AI technologies.
Experience with model validation, model governance, and model monitoring practices.
Experience with forecasting, optimization, contact center analytics, workforce management, collections, or customer care operations.
Experience deploying and supporting production machine learning solutions.
Knowledge of responsible AI, model explainability, and AI governance principles.

Additional Knowledge, Skills & Abilities

Ability to determine the most appropriate solution approach, whether reporting, analytics, machine learning, optimization, or AI.
Strong business acumen and problem-solving skills.
Excellent communication, data storytelling, and presentation skills.
Strong technical writing and documentation capabilities.
Ability to manage multiple priorities in a fast-paced environment.
Continuous learning mindset with interest in emerging AI and analytics technologies.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.

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More about this job

Responsibilities

Develop and deploy advanced analytical, machine learning, and Generative AI solutions to improve customer outcomes and operational performance. Partner with cross-functional teams to transform complex data into actionable insights and scalable decision-support tools.

Requirements

Requires a Bachelor's degree in a quantitative field and 3+ years of experience in data science or advanced analytics. Proficiency in SQL and Python is essential, along with experience in predictive modeling and data visualization tools.

Skills

SQL
Python
Machine Learning
Generative AI
Large Language Models
Predictive Modeling
Forecasting
Optimization
Power BI
Tableau
Statistical Analysis
Data Pipelines
Model Monitoring
Data Visualization
Azure OpenAI
Databricks

Visa sponsorship

Not detected in the job text

Keywords

Data Science
Machine Learning
Generative AI
LLM
RAG
SQL
Python
Azure OpenAI
Databricks
MLflow
Azure AI
Predictive Modeling
Forecasting
Optimization
Power BI
Tableau
Model Governance
Model Validation
Contact Center Analytics
Workforce Management
Data Pipelines
Statistical Analysis
Data Storytelling
Responsible AI
Model Explainability
Customer Care Analytics
Energy Industry
Data Visualization
Quantitative Analysis
Decision Support

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