Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 4 mins ago
JI
Senior Project Manager – ERP Implementations | Gestionnaire de projets senior – Implantations ERP
Jesta I.S.
Montreal, QC
- Full-time
Hybrid work: two days per week in our Montreal office
Added 34 mins ago
LC
System Technologist, Process Controls
Lactalis Canada
Belleville, ON
- Full-time
Depending on the site may assist the project manager in building project schedules & coordinating activities with the plant for major capital projects.
Added 34 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrates proficiency in written and verbal communications skills.
Added 34 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 49 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrates proficiency in written and verbal communications skills.
Added 49 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrates proficiency in written and verbal communications skills.
Added 49 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrates proficiency in written and verbal communications skills.
Added 1 hour ago
Security Officer
Winnipeg Regional Health Authority
Virden, MB
Proficiency with hand held radios or radio communications devices
Added 1 hour ago
System Technologist, Process Controls
Lactalis
Belleville, ON
Depending on the site may assist the project manager in building project schedules & coordinating activities with the plant for major capital projects.
Added 1 hour ago
Music Operations Specialist
Rogers Communications
Winnipeg, MB · London, ON · Toronto, ON · Ottawa, ON · Kitchener, ON · Vancouver, BC · Edmonton, AB · Calgary, AB
Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…
Added 1 hour ago
Delivery Manager
Rogers Communications
Toronto, ON · Ottawa, ON · Brampton, ON · Montreal, QC · St. John's, NL · Calgary, AB
…with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step,…
Added 2 hours ago
HN
Supervisor of Finance and Accounting
Hospitality Newfoundland and Labrador
Conception Bay South, NL
- Full-time
Applicants must have a Bachelor’s degree in accounting, finance, or related field
Added 2 hours ago
AS
IT IAM Project Manager
Apex Systems
Belleville, ON
- $70 to $80 CAD / hour
- Full-time
The Principal Program Manager will be responsible for leading large and complex programs under the purview of the IT General Controls (ITGC) Program Office to transform our SOX and SOC…
Added 2 hours ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 2 hours ago
P&
Gestionnaire de programme – Culture qualité / Quality Culture Program Manager
Pratt & Whitney
Longueuil, QC
- Full-time
Collaborer avec les équipes des Communications et des Ressources humaines de P&WC afin d’élaborer la stratégie globale de communication de la transformation de la culture qualité à…
Added 2 hours ago
PB
Dispatch & Support Services Manager
Perimeter Bus
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Perimeter Transportation is seeking an experienced, highly organized and detail-oriented Dispatch & Support Services Manager (DSSM) to join our Operations team in Richmond, BC.
Added 2 hours ago
KC
Refugee Protection Coordinator (Maternity Cover)
Kinbrace Community Society
Vancouver, BC
- Temporary
Program Delivery: Work closely with the Refugee Protection Manager to implement the Refugee Protection Program and ensure high-quality services.
Added 2 hours ago
FS
Manager, Compensation
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The Manager, Compensation is an experienced compensation professional who owns the day-to-day delivery of Four Seasons compensation programs. As part of the Total Rewards Centre of…
Added 2 hours ago
OT
Lead, FP&A Manager
Open Text Corporation
Mississauga, ON
- Other
As a Lead, FP&A Manager, you will be a key member of the FP&A organization, partnering closely with Product Development leaders to consolidate, monitor, analyze, and report on OPEX,…
Added 2 hours ago
OT
Sr. FP&A Manager
Open Text Corporation
Mississauga, ON
- Other
As a Sr. FP&A Manager, you will be a key member of the FP&A organization, partnering closely with Product Development leaders to consolidate, monitor, analyze, and report on OPEX,…
Added 3 hours ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Winnipeg, MB
- Full-time
The RBC Dominion Securities Management team located in Winnipeg is looking for an Assistant Branch Operations Manager to join their team. A leadership position within the branch network,…
Added 4 hours ago
T
Marketing Specialist
Troika
Penticton, BC
- Full-time
Reporting to the Brand Manager, this role will focus on developing and executing marketing strategies and campaigns across Troika's real estate portfolio, with a strong emphasis on…
Added 4 hours ago
J
Senior Clinical Trial Manager (Sr CTM), Dermatology & Rheumatology
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Senior Clinical Trial Manager (Sr CTM), Dermatology & Rheumatology based in…
Added 4 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Dartmouth, NS
- $20.7 to $25.9 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 4 hours ago
LH
Care Coordinator Manager
Lifemark Health Group
Calgary, AB
- $47,000 to $50,000 CAD / year
- Full-time
The Care Coordinator Manager is responsible for performing and overseeing all aspects of clinic coordination, including patient intake, data entry, phone and email communications, outbound…

NRG Energy

Senior Analyst, Strategy, Performance & Transformation

Calgary, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3 years of industry experience or in similar roles
Posting language: English
Posted: Oct 2, 2026

Original job description

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier - helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.

The Senior Analyst, Strategy, Performance & Transformation supports the development, execution, and performance management of Regulated customer strategy by delivering data-driven insights, financial and operational analysis, executive-ready communications, and governance support. Reporting to the Senior Manager, Customer Strategy & Transformation, with a dotted-line relationship with the Senior Manager, Strategy & Performance, this role enables both customer transformation and broader business performance priorities by translating customer, operational, financial, market, and regulatory data into actionable recommendations.

The Senior Analyst supports retention, churn reduction, customer experience improvement, strategic planning, portfolio reporting, business case development, and cross-functional initiative execution. This role helps ensure initiatives are grounded in data, aligned with regulatory and business requirements, and connected to measurable customer, operational, and financial outcomes.

Essential Duties / Responsibilities

Support Customer Strategy Development & Insight Generation

Analyze customer data, including retention trends, churn drivers, complaint data, and operational performance metrics to identify insights and opportunities.
Support the development of customer segments, journeys, and experience strategies through data analysis and research.
Translate data into clear insights and recommendations that inform strategic priorities, initiative design, and investment decisions.
Conduct competitive, regulatory, and market analysis to support strategy development and evolution.
Prepare analytical summaries and briefing materials to support strategic discussions and decision-making.

Enable Execution of Transformation Initiatives

Support the translation of strategy into execution by contributing to initiative planning, including defining requirements, documenting business needs, and supporting roadmap development.
Track initiative progress against defined milestones, identifying risks, dependencies, and delays for escalation.
Assist in developing and maintaining project artifacts such as business requirements, process documentation, and change impact assessments.
Collaborate with cross-functional stakeholders to gather inputs, validate assumptions, and ensure alignment on initiative scope and outcomes.
Support governance processes by preparing status updates, reporting materials, and meeting documentation.

Performance Measurement & Reporting

Monitor performance trends and identify gaps between expected and actual outcomes.
Provide regular reporting and insights into initiative performance, highlighting key trends, risks, and opportunities.
Support the development and refinement of KPIs to ensure alignment with business and customer experience objectives.
Translate complex data into clear, actionable insights for both operational and leadership audiences.

Customer Retention & Experience Insights

Analyze drivers of customer churn and retention using behavioral data, complaints, and journey analysis.
Support the identification of root causes impacting customer experience and retention outcomes.
Contribute to the development of retention strategies by providing data-backed insights and scenario analysis.
Assist in evaluating the effectiveness of retention initiatives and recommending improvements.
Support continuous improvement efforts by identifying trends and areas for optimization in customer journeys and processes.

Stakeholder Collaboration & Communication

Partner with teams across Customer Management, Operations, Digital, Product, and Regulatory to support data collection, analysis, and initiative execution.
Build strong working relationships with stakeholders to ensure data accuracy, alignment, and shared understanding of insights.
Support development of executive-ready materials by synthesizing data and insights into structured narratives for senior audiences.

Support Strategic Planning & Performance Management

Support annual and in-year strategic planning activities by consolidating inputs, preparing analysis, and developing materials that connect regional priorities to customer, operational, and financial outcomes.
Assist with strategic reporting, including initiative status, risks, dependencies, milestones, benefits realization, and performance against defined objectives.
Support financial and commercial analysis related to customer strategy and performance initiatives. Prepare business case inputs, financial summaries, forecasting analysis, and decision-support materials for strategic initiatives.
Support leadership workshops and strategic discussions through preparation of analysis, materials, and meeting outputs.

Key Competencies

Ability to support multiple senior leaders, clarify priorities, manage ambiguity, and influence through data and structured communication
Strong analytical, financial, and problem-solving skills, with the ability to interpret complex customer, operational, and financial data and translate insights into actionable recommendations.
Proficiency in data analysis tools (e.g., Excel, Power BI, SQL or equivalent) and presentation tools (e.g. PowerPoint)
Strong attention to detail and data accuracy
Comfort tracking milestones, risks, dependencies, decisions, benefits, and actions across cross-functional initiatives.
Effective communication skills, with the ability to present insights clearly to different audiences
Collaborative mindset with the ability to work across cross-functional teams
Understanding of customer experience metrics (e.g., NPS, churn, retention) is an asset
Familiarity with the Alberta natural gas or electricity industries will be considered an asset
Experience in financial or consulting roles will be considered an asset

Minimum Requirements

Bachelors degree
3 years of industry experience or in similar roles

NRG Energy is committed to providing broad access to employment opportunities for diverse job seekers, and to ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.

Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post-employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy.

DEML employs individuals in the Provinces of Alberta, Ontario, British Columbia, and Saskatchewan. We regret that we will be unable to hire you for this role if your regular remote work location is not within one of these listed provinces. Please reach out to careers@nrg.com if you have any questions.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.

Apply on LinkedIn About employer

More about this job

Responsibilities

Analyze customer, operational, financial, market, and regulatory data to identify insights and recommend strategies for retention, churn reduction, customer experience, and business performance. Support transformation initiatives, strategic planning, performance reporting, business cases, governance, and cross-functional execution.

Requirements

A bachelor’s degree and at least three years of industry experience or experience in a similar role are required. Candidates should have strong analytical, financial, communication, and collaboration skills, with proficiency in tools such as Excel, Power BI, SQL, and PowerPoint; customer experience metrics and Alberta energy industry knowledge are assets.

Skills

Data Analysis
Financial Analysis
Strategic Planning
Customer Retention
Churn Analysis
Customer Experience Analysis
KPI Development
Performance Reporting
Business Case Development
Project Tracking
Risk and Dependency Management
Executive Communication
Stakeholder Collaboration
Excel
Power BI
SQL

Visa sponsorship

Not detected in the job text

Keywords

Customer Strategy
Customer Retention
Churn Reduction
Customer Experience
Customer Segmentation
Customer Journeys
Data Analysis
Financial Analysis
Operational Analysis
Market Analysis
Regulatory Analysis
Strategic Planning
Performance Management
KPI Development
Portfolio Reporting
Business Case Development
Forecasting
Benefits Realization
Transformation Initiatives
Governance
Milestone Tracking
Risk Management
Dependency Management
Change Impact Assessment
Excel
Power BI
SQL
PowerPoint
NPS
Alberta Natural Gas and Electricity

Report this job

Work requirements

Jobs in Canada