Jobs in Canada

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Added 8 mins ago
GT
Territory Manager (Markham, Newmarket, Scarborough)
Groupe Touchette
Concord, ON
- Full-time
Under the supervision of the Regional Sales Director, the Territory Manager is responsible for developing and maintaining the relationship with both Regional and Local independent accounts…
Added 21 mins ago
T
Senior Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Influence that counts. You’ll work side by side with the Planning Manager and have a direct voice with production, procurement and sales.
Added 22 mins ago
T
Merchandise Processing Supervisor - Mississauga (Full-Time)
Talize
Mississauga, ON
- $45,760 CAD / year
- Full-time
…include an interview and meet-and-greet with the Store’s General Manager (GM) and Assistant General Manager (AGM), as well as an overview of store operations and…
Added 52 mins ago
Part Time Tailor
Moores Clothing
Grande Prairie, AB
Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring and pressing techniques.
Added 52 mins ago
TS
Business Development Manager
The Seaboard Transport Group
Dartmouth, NS
- Full-time
You’ll lead the full sales cycle, grow customer accounts, and partner with operations to deliver dependable service. Bring your ambition, connect with customers, and help drive Seaboard’s…
Added 1 hour ago
LC
Viande Assistant Gérant/Superviseur temps plein jour
Loblaw Companies Limited
Montreal, QC
- Full-time
Added 1 hour ago
Production Manager
Amrize
Saint-Constant, QC · St-Constant, Queb
The Production Manager has direct accountability for the safety, financial and operational performance of the St-Constant Cement Plant production. The Production Manager plays a key role in…
Added 2 hours ago
KC
Warranty Advisor
Kia Canada
Mississauga, ON
- Full-time
The Warranty Advisor in Warranty Management (Service and After Sales) is responsible for the review and processing of dealer Warranty Claims, responding to dealer inquiries, escalations and…
Added 3 hours ago
OT
Lead Product Manager (Bilingual/ Fax/ Telco)
Open Text Corporation
Ottawa, ON · Richmond Hill, ON
- Other
Collaborate closely with counterparts in the operations, development, support, services, and sales organizations to ensure client success, including direct interactions.
Added 3 hours ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 3 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 3 hours ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 3 hours ago
AR
Business Development Manager
ALS Recruiting Ltd
Montreal, QC
- $85,000 to $130,000 CAD / year
- Full-time
Freight Business Development Manager (freight)
Added 4 hours ago
H&
Assistant Store Manager - Market Mall
Hillberg & Berk
Calgary, AB
- Full-time
Hillberg & Berk, a Canadian owned jewelry company, is looking for an individual with a strong background in sales, managing operational processes and the ability to provide exceptional…
Added 4 hours ago
W
Director, Partner Sales
Wagepoint
Remote, Canada
- $145,000 to $162,000 CAD / year
- Full-time
- Remote
We're looking for an experienced Director, Partner Sales to lead Wagepoint's partner channel and drive results across both new partner acquisition and existing partner expansion.
Added 5 hours ago
M
Account Manager- Supply Side (Advertising)
MediaMint
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
We are looking for an Account Manager to support the execution and management of direct and
Added 5 hours ago
NA
corporate sales manager
North America Electrical Energy Equipments Co., Ltd.
Bolton, ON
- Full-time
Organize regional and divisional sales operations
Added 6 hours ago
C
Retail Team Lead - Part Time
Clarks
King, ON
- Part-time
Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager
Added 6 hours ago
FC
Sr Cust Service Rep/Station
FedEx Canada
Woodbridge, ON
- Full-time
Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment
Added 7 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 7 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Sidney, BC
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 7 hours ago
AC
Lead Cook/Sous Chef
Aramark Canada
Kingston, ON
- Part-time
Maintain records of food costs, consumption, sales and inventory
Added 8 hours ago
C
Sales Associate
Claire's
Victoria, BC
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 8 hours ago
HN
FOH Management - Sr. Assistant Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Working with the General Manager, some of your responsibilities will include:
Added 8 hours ago
HN
Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count…

NRI Industrial Sales

Client Retention Manager

Mississauga, ON, Canada

Compensation: $75,000-$85,000 salary · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Compensation: $75,000-$85,000 salary
Job type: Full-time
Apply by: May 4, 2027
Experience: 5+ years of relevant professional experience in customer success, client relations, account management, account coordination, or a similar B2B environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Title: Client Retention Manager

Location: Mississauga, ON

Job Type: Full-time, Permanent, In-Person

Compensation: $75,000-$85,000 salary

If you’d like to be considered for this role, please submit your application through the portal or email your resume to hr@nri-isd.com

About Us

NRI Industrial Sales specializes in industrial asset recovery and the resale of industrial MRO, equipment, and machinery. We help manufacturers and industrial organizations maximize value from surplus assets while supporting sustainability through reuse and redistribution rather than disposal. Headquartered in Mississauga, Ontario, with operations in Canada, the United States, and the Middle East, NRI works with clients across a wide range of industries to recover, manage, market, and sell surplus industrial assets.

Position Summary

NRI Industrial Sales is seeking a Client Retention Manager to support the ongoing management and engagement of our B2B client relationships. Reporting to the VP of Sales & Acquisitions, this role will serve as a key link between our Business Development Managers and clients in a fast-paced B2B environment. The Client Retention Manager will be responsible for ongoing client engagement, relationship maintenance, re-engagement, contract and renewal coordination, and account follow-up. Business Development Managers will continue to lead strategic and commercial discussions, while the Client Retention Manager will ensure continuity and consistent management of client relationships.

This role is newly created to support NRI’s continued growth and strengthen the ongoing management of our client relationships. We are seeking a qualified candidate to help established develop this function within the company.

Key Responsibilities

Maintain regular communication with active clients to ensure relationships remain engaged and supported.
Monitor inactive and dormant client accounts and coordinate structured re-engagement activities.
Maintain a clear schedule of client follow-ups, meetings, and relationship touchpoints.
Attend in-person client meetings and relationship-building activities, with travel within Canada and the United States as required.
Track client agreements, contract terms, expiry dates, renewal requirements, amendments, and other key contractual milestones.
Support the onboarding of new clients following execution of an agreement and ensure required information and documentation are collected.
Maintain complete and accurate client records within HubSpot and other internal systems.
Identify accounts requiring Business Development Manager involvement and coordinate appropriate handoff for strategic, commercial, or new-business discussions.
Serve as a consistent point of contact for routine client questions and relationship-management matters.
Coordinate internally with Business Development, Finance, Operations, Marketing, Legal to resolve client-related matters.
Monitor client engagement levels and identify accounts at risk of becoming inactive.
Assist in identifying opportunities to improve client onboarding, communication, retention, and overall relationship management.
Support the development and maintenance of client engagement and re-engagement processes.
Prepare regular reports and dashboards showing client activity, contract status, upcoming renewals, inactive accounts, and outstanding follow-ups.
Perform additional duties and responsibilities as required to support evolving business needs.

Qualifications

Bachelor’s degree in Business Administration, Communications, Marketing, or a related field.
5+ years of relevant professional experience in customer success, client relations, account management, account coordination, or a similar B2B environment.

Skills

Excellent written and verbal communication skills.
Strong organizational and time-management skills, with the ability to manage multiple accounts, priorities, deadlines, and follow-ups.
Experience working with CRM and/or ERP systems; HubSpot experience is strongly preferred.
Strong proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
Problem-solving mindset, initiative, and a proactive approach to work.
Experience managing B2B client relationships within the industrial, manufacturing, equipment, or related sectors is a strong asset.
Experience with client onboarding, contract administration, renewals, or ongoing account management is an asset.

Benefits

At NRI, we believe work should be both rewarding and enjoyable. In addition to a competitive compensation package, employees enjoy:

Life Insurance
Extended Health Care
Dental Coverage
AD&D Insurance
RRSP
Three (3) paid sick days annually
Company events, team-building activities, and employee recognition programs

NRI Industrial Sales is committed to providing equal employment opportunities and accommodations throughout the recruitment process in accordance with applicable legislation.

NRI Industrial Sales does not use artificial intelligence to screen, assess, rank, or make hiring decisions regarding applicants. AI-enabled tools may be used for administrative purposes, such as transcription of virtual interviews or meetings, but are not used to evaluate candidates or make employment decisions.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage ongoing B2B client engagement, retention, re-engagement, onboarding, account follow-ups, and contract and renewal coordination. Maintain accurate CRM records, monitor client activity and retention risks, coordinate with internal teams and Business Development Managers, and report on account status and follow-ups.

Requirements

A bachelor’s degree in Business Administration, Communications, Marketing, or a related field and at least five years of relevant experience in customer success, client relations, account management, or a similar B2B role are required. Strong communication, organization, time management, CRM/ERP, and Microsoft Office skills are expected; HubSpot experience is preferred, while industrial-sector and contract-management experience are assets.

Skills

Client Retention
B2B Communication
Account Management
Client Onboarding
Contract Administration
Renewal Coordination
CRM Management
HubSpot
ERP Systems
Microsoft Excel
Microsoft Office
Organization
Time Management
Problem-Solving
Reporting and Dashboards

Benefits

Life Insurance
Extended Health Care
Dental Coverage
AD&D Insurance
RRSP
Three Paid Sick Days Annually
Company Events
Team-Building Activities
Employee Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

B2B
Client Retention
Account Management
Customer Success
Client Onboarding
Re-Engagement
Contract Administration
Contract Renewals
HubSpot
CRM
ERP Systems
Microsoft Office
Microsoft Excel
Client Records
Client Engagement
Business Development
Reporting
Dashboards
Industrial Asset Recovery
Industrial MRO
Manufacturing
Equipment
Machinery
Surplus Assets
Sustainability
Cross-Functional Coordination

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Work requirements

Jobs in Canada