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NSC Global

Data Center Engineer

  • MB, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Overview

We are seeking an experienced Data Center Engineer to provide on-site technical support within a mission-critical data center environment. The successful candidate will be responsible for hardware maintenance, diagnostics, break-fix activities, equipment installation, and operational support for enterprise server infrastructure.

This role requires a hands-on engineer with strong server hardware expertise, the ability to work independently in a data center environment, and a commitment to adhering to safety, quality, and service delivery standards.

Responsibilities

  • Perform corrective maintenance and break-fix support on enterprise server platforms.
  • Diagnose and resolve hardware-related faults and infrastructure issues.
  • Install, replace, configure, and test server components and peripherals.
  • Execute maintenance activities in accordance with documented procedures and operational standards.
  • Respond to incidents, service requests, and troubleshooting requirements within agreed service levels.
  • Maintain accurate service records, technical documentation, and asset updates.
  • Collaborate with remote technical teams, operations teams, and escalation groups to resolve complex issues.
  • Support equipment moves, adds, changes, and decommissioning activities.
  • Ensure compliance with data center security, environmental, and safety requirements.
  • Maintain readiness to provide coverage and knowledge transfer to backfill resources when required. .

Qualifications

 Required Technical Skills

Server Hardware Expertise

  • Strong experience supporting enterprise rack, tower, cloud, and edge server platforms.
  • Experience performing:
    • Hardware diagnostics
    • Component replacement
    • Firmware-related activities
    • Corrective maintenance
    • System recovery procedures
Data Center Experience

  • Working knowledge of:
    • Data center operations
    • Server installation and racking
    • Cabling best practices
    • Hardware asset management
    • Physical infrastructure support
Networking Knowledge

  • Fundamental understanding of:
    • Ethernet networking
    • Switch connectivity
    • Remote management technologies
    • Hardware troubleshooting methodologies
Required Qualifications

  • Previous experience as a Field Service Engineer, Data Center Engineer, Hardware Support Engineer, or similar role.
  • Experience providing on-site support within enterprise or hyperscale data center environments.
  • Strong troubleshooting and analytical skills.
  • Ability to work independently with minimal supervision.
  • Excellent communication and documentation skills.
  • Valid authorization to work in Norway.

Preferred Qualifications

  • Experience supporting enterprise server platforms in large-scale data center environments.
  • Knowledge of edge, cloud, and high-performance computing infrastructure.
  • Previous experience supporting mission-critical environments.
  • Familiarity with remote management and out-of-band administration tools.
  • Experience working within ITIL-based service delivery models.

Key Competencies

  • Customer-focused service delivery
  • Problem solving and analytical thinking
  • Attention to detail
  • Time management and prioritization
  • Team collaboration
  • Accountability and ownership
  • Adaptability in fast-paced environments
  • Good verbal and written communication skills in English AND the relevant local language for the operating territory.
  • Fluent local language (minimum C1 level)

This position offers the opportunity to work in a highly technical, mission-critical data center environment supporting enterprise infrastructure operations.
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More about this job

Responsibilities

Perform maintenance, diagnostics, break-fix repairs, installation, testing, and recovery for enterprise server hardware in a mission-critical data center. Respond to incidents and service requests, maintain accurate service and asset records, collaborate with technical teams, and follow operational, security, environmental, and safety standards.

Requirements

Candidates need experience in a field service, data center, or hardware support role, including on-site support in an enterprise or hyperscale data center and strong server hardware troubleshooting skills. The role also requires independent work, clear communication and documentation, authorization to work in Norway, and fluency at a minimum C1 level in the local language as well as English.

Skills

  • Enterprise Server Hardware Support
  • Hardware Diagnostics
  • Component Replacement
  • Firmware Maintenance
  • Corrective Maintenance
  • System Recovery
  • Server Installation and Racking
  • Cabling
  • Hardware Asset Management
  • Ethernet Networking
  • Switch Connectivity
  • Remote Management
  • Incident Response
  • Technical Documentation
  • ITIL Service Delivery
  • Troubleshooting

Visa sponsorship

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Categories

  • Technology
  • Engineering
  • Trades

Keywords

  • Enterprise Servers
  • Rack Servers
  • Tower Servers
  • Cloud Infrastructure
  • Edge Infrastructure
  • High-Performance Computing
  • Data Center Operations
  • Hardware Diagnostics
  • Component Replacement
  • Firmware
  • Corrective Maintenance
  • System Recovery
  • Server Installation
  • Server Racking
  • Cabling
  • Hardware Asset Management
  • Ethernet
  • Switch Connectivity
  • Remote Management
  • Out-of-Band Administration
  • Incident Response
  • Service Requests
  • ITIL
  • Mission-Critical Environments
  • Equipment Decommissioning
  • Data Center Security
  • Environmental Requirements
  • Safety Standards

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