Find work in Canada.

323,962 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
Senior Agentic Engineer
V-Soft Consulting Group, Inc.
Toronto, ON
Full-time
V-Soft Consulting is currently hiring for a Senior Agentic Engineer for our premier client in Toronto, ON.
Added 8 mins ago
Senior Agentic Engineer
V-Soft Consulting Group, Inc.
Toronto, ON
Full-time
V-Soft Consulting is currently hiring for a Senior Agentic Engineer for our premier client in Toronto, ON.
Added 8 mins ago
Contract Engineer Embedded Mid.
V-Soft Consulting Group, Inc.
Richmond, BC
Contract
V-Soft Consulting is currently hiring for an Contract Engineer Embedded Mid for our premier client Richmond, BC.
Added 8 mins ago
Full Stack Engineer
Tekshapers
Mississauga, ON
Full-time
· Experience leading or mentoring development teams and coordinating delivery across multiple workstreams in an Agile/Scrum environment.
Added 36 mins ago
Senior Software Engineer - Java-Oracle
Broadridge
Toronto, ON
Full-time
Experience working in an Agile development environment.
Added 36 mins ago
Senior Software Engineer – Oracle Developer
Broadridge
Toronto, ON
Full-time
…logic; code, test, debug, document, and implement changes in an Agile delivery…
Added 36 mins ago
Back-end Software Engineer (Kotlin)
Manulife
Waterloo, ON · Montreal, QC
Full-time
Apply Agile principles and methodology in your day-to-day work.
Added 37 mins ago
QA Engineer – AI/ML | Banking, Payments & FinTech
Apexon
Toronto, ON
Full-time
We are looking for a QA Engineer with hands-on experience in AI/ML testing to validate AI/ML-powered applications and solutions. The ideal candidate will have strong QA fundamentals,…
Added 38 mins ago
2027 Winter Co-op Infotainment Software Developer
General Motors
Markham, ON
Full-time
Our Infotainment team is hiring a software engineer to design and develop software in our Android based Infotainment system. You'll be part of a team working on cutting-edge software…
Added 45 mins ago
Guidewire QA
Apptoza Inc.
Toronto, ON
Contract
Guidewire QA Engineer – Functional Testing (PC, BC & CC)
Added 45 mins ago
Quality Assurance Engineer
DarkVision
North Vancouver, BC
Full-time
DarkVision is looking for a Quality Assurance Engineer to join our Software Engineering team. Reporting to our Quality Assurance Manager, the successful candidate will be instrumental in…
Added 45 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Advanced business process knowledge in one or more of the following areas: Finance, Discrete Manufacturing, Engineer-to-Order (ETO) Manufacturing, Supply Chain, Warehouse Management, and…
Added 46 mins ago
Software Engineer (.NET / C# and AI/IoT)
Artelia
Montreal, QC
Full-time
As a Software Engineer (.NET / C# and AI/IoT) within the Telecommunications team, you will:
Added 1 hour ago
Senior QA Automation Engineer – Java / REST Assured
K&K Global Talent Solutions INC.
ON · Ontario, Canada
Full-time
Position: Senior QA Automation Engineer – Java / REST Assured
Added 1 hour ago
Software Engineer (.NET / C# and AI/IoT)
Artelia
Montreal, QC
Full-time
As a Software Engineer (.NET / C# and AI/IoT) within the Telecommunications team, you will:
Added 1 hour ago
Artificial Intelligence Engineer
Hays
Halifax, NS
Full-time
Team Lead, AI Engineering / Senior AI Engineer
Added 1 hour ago
Snowflake Data Engineer
Rivago Infotech Inc
Toronto, ON
Contract
Nice to understand Agile and Devops methodology for cloud deployment.
Added 1 hour ago
Data Engineer
emergiTEL
Toronto, ON · Greater Toronto Area, Canada
$80 to $90 CAD / hour
Contract
emergiTEL is hiring a Data Engineer for our client in the technology services industry. This role can be either contract or perm.
Added 1 hour ago
QE With Contact Center platforms + Amazon Connect Center
K&K Global Talent Solutions INC.
Toronto, ON
Full-time
Position: Quality Engineer (QE) with Contact Center platforms
Added 1 hour ago
Sr. Consultant, Enterprise Data Analytics (Fixed Term - 20 Months)
CIBC
Toronto, ON
Full-time
As a Senior Consultant, Analytics Engineer you will be a key member of the Enterprise Data Engineering team. You need to be proficient in Databricks, Delta Lake for data management, SQL and…
Added 1 hour ago
Senior Software Developer - Virtualization and SIL Integration
General Motors
Markham, ON
Full-time
…of Virtualization and Software-in-the-Loop (SIL) Integration Engineer to support our Test Environment Agile Release Train (SIL…
Added 2 hours ago
Full-Stack Developer (Rust & WebAssembly)
SuperQubit Inc.
Markham, ON
$80,000 to $120,000 CAD / year
Full-time
Added 2 hours ago
Performance Test Engineer
Tekgence Inc
Toronto, ON
Contract
Performance Test Engineer (Contract) – Toronto, ON
Added 3 hours ago
Technical Project Manager
LER TechForce
Ottawa, ON · Kanata, ON
Full-time
…scale, consider joining our forward-thinking team. As a Systems Engineer - End to End Software Diagnostics & Observability, you will work with a cross-functional team responsible for…
Added 3 hours ago
Process Engineer
Richardson Wealth Ltd
Toronto, ON
The Process Engineer is responsible for driving the enhancement of business processes at Richardson Wealth to increase efficiency, productivity, quality, and the overall advisor and client…

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Sep 27, 2026

Apply About employer

Applications open in a new tab.

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Experience troubleshooting Zebra printers or label makers, as well as Zebra barcode scanners
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply About employer

More about this job

Responsibilities

The Desktop Support Engineer is responsible for maintaining, analyzing, and repairing computer systems, hardware, and peripherals. They also provide help desk support by documenting, tracking, and resolving end-user technical issues.

Requirements

Candidates should have 5+ years of experience in the field or an associate's degree in a related area. Proficiency in troubleshooting hardware, specifically Zebra devices, and experience with Microsoft and Mac operating systems are required.

Skills

Desktop support
Hardware troubleshooting
Software installation
Zebra printers
Barcode scanners
Microsoft OS
Mac OS X
Help desk
Technical documentation
Customer service
Diagnostic utilities
System upgrades
Problem resolution
Communication skills
Interpersonal skills
Analytical skills

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Zebra Printers
Barcode Scanners
Microsoft
Mac OS X
Help Desk
Troubleshooting
System Upgrades
Diagnostic Utilities
Technical Support
IT Communications
Network Implementation
Documentation
Customer Service
Peripheral Repair
File Backups
Knowledge Base
Analytical Skills

Report this job