Find work in Canada.

321,225 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
SV
IT Specialist
Starshot Ventures
Toronto, ON
- Full-time
Excellent communication skills and a genuine passion for customer service
Added 1 min ago
UO
Network Support Technician (On-Site) -Information Technologies
University of Calgary
Calgary, AB
- Full-time
…front-line technical position that reports to the Network Services Manager and works directly with faculty, staff, students, service teams, contractors, and other clients at campus…
Added 1 min ago
K
Engineer/Analyst - Radiation Assessment and Decommissioning
Kinectrics
Toronto, ON
- Full-time
Reports to: Manager – Radiation Assessment and Decommissioning
Added 1 min ago
AC
Warehouse Manager
Aosom Canada
Oshawa, ON
- Full-time
…We are currently looking to fill the position of Warehouse manager to handle the daily operations of the warehouse 440,000sqf , including freight, shipping and receiving, returns, and…
Added 1 min ago
B
Senior Platform Engineer, AI & Fabrics
BMO
Toronto, ON
- Part-time
Portal & Registry: features of the AI Registry (agents, models, tools, channels, evaluations), self-service onboarding flows, and lifecycle workflows; integrations with external registries.
Added 2 mins ago
MI
Manager, Global Internal Audit & Controls
Mondelēz International
Toronto, ON · Business Unit Head Office Gladstone - Toronto, Canada
- Full-time
…marketing, information systems, sales, shared services and customer service operations. Significant and relevant external/internal audit experience in a Big Four accounting firm and/or in a…
Added 2 mins ago
Stratège social·e (contenu) - Social Strategist (Content)
Sid Lee
Montreal, QC
Intégrer la réflexion sociale : collaborer avec les équipes de création, de service-conseil, de production et de médias afin que la stratégie pensée d’abord pour les médias sociaux soit…
Added 2 mins ago
OR
Bilingual Wireless Sales Associate - Bathurst
OSL Retail Services Inc
Bathurst, NB
- Other
We’re looking for enthusiastic, friendly, and customer-focused Wireless Sales Associates to join our team. You'll help customers find the right wireless solutions by selling phones, plans,…
Added 2 mins ago
TT
Engineering Interns (16 months) - Component Repair
TransCanada Turbines
AB · Rocky View County, AB
- Full-time
TransCanada Turbines (TCT) is the sole authorized overhaul, repair, and maintenance service provider for both Siemens Energy and General Electric (GE) aeroderivative industrial gas…
Added 2 mins ago
AS
Wealth Banker
Alterna Savings
Toronto, ON · Scarborough, ON
- Full-time
Acts as a mentor for less experienced staff under the guidance of the Branch Manager
Added 2 mins ago
AP
Pest Technician - We'll Train (Base Salary, Commission & Bonus Included)
Abell Pest Control
Langley (District), BC · Langley, BC
- Full-time
…transferable skills and be equally considered: route sales, route service, field sales, field service, service technician, territory representative, restaurant manager, restaurant server,…
Added 2 mins ago
MT
Client Account Specialist
McCarthy Tétrault LLP
Calgary, AB
- Full-time
…billing arrangements and reporting on status of such files to Manager/Director, Finance Operations, including requirement for WIP…
Added 2 mins ago
BF
Manager Client and Case Management Services
Bc Family Maintenance Agency
Victoria, BC
- Full-time
The Manager, Client and Case Management Services reports to the Director, Client Services and Operations. This position identifies the necessary resources for achieving operational…
Added 2 mins ago
S
Deployment Specialist
Solink
Remote, Canada
- $47,861 to $60,000 CAD / year
- Full-time
- Remote
You have a friendly, can-do, attitude and a strong desire to deliver superior customer service - customers can hear your smile through the phone, an email or over a chat!
Added 2 mins ago
S
Technical Account Support Specialist
Solink
Remote, Canada
- $65,129 to $81,411 CAD / year
- Full-time
- Remote
…hardware issues efficiently. You'll collaborate with sales, customer success, product, and technical teams to ensure client requirements are…
Added 2 mins ago
H
Sensor Fusion Engineer
Hexagon
Calgary, AB
- Full-time
…engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Manager, Sensor Fusion & Waypoint, you will focus on…
Added 2 mins ago
HR
Clerical Support Associate, Operating Room
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Responsible for customer service including scheduling appointments, updating/creation of schedules in CWS, answering patient inquiries, telephone inquiries, greeting patients and visitors…
Added 2 mins ago
HR
Student Nurse Extern, 10 East & West Inpatient Surgery
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Excellent customer service skills; strong interpersonal and communication skills, ability to use good judgment in assessing difficult situations
Added 2 mins ago
CC
Retail Sales Associate
Canna Cabana
Fort Erie, ON
- $17.6 to $18.5 CAD / hour
- Part-time
Minimum 2-3 years of Retail Experience in sales and customer service required.
Added 2 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Shawnessy, Calgary, AB
- Full-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 2 mins ago
MC
Line Cook - Temp, Granville Island Brewing
Molson Coors
Vancouver, BC
- Temporary
…seasonal, and small batch brews. The Line Cooks serve as a Customer Service Ambassador by ensuring that the food we serve always meets or exceeds our standards of excellence, especially…
Added 2 mins ago
R
Pricing Manager
REXEL
Toronto, ON
- $90,000 CAD / year
- Full-time
…dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better…
Added 2 mins ago
R(
Assistant Store Manager - RW&CO
Reitmans (Canada) Ltée/Ltd
Langley (City), BC · Langley, British Columbia
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 2 mins ago
PG
Cabinet Installer
Pro-Claim Group
Richmond, BC
- Full-time
Meeting timeline expectations required by the customer and project manager.
Added 2 mins ago
A
VIP Supervisor - Front Office / Concierge
AccorHotel
Banff, AB
- Full-time
Support the VIP Manager with the implementation and continuous improvement of departmental goals, procedures, and service standards.

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Oct 9, 2026
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Oct 4, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Experience troubleshooting Zebra printers or label makers, as well as Zebra barcode scanners
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply About employer

More about this job

Responsibilities

The Desktop Support Engineer is responsible for maintaining, analyzing, and repairing computer systems, hardware, and peripherals. They also provide help desk support by documenting, troubleshooting, and resolving end-user technical issues.

Requirements

Candidates should have 5+ years of experience in the field or an associate's degree in a related area. Proficiency in troubleshooting hardware, specifically Zebra devices, and experience with Microsoft and Mac operating systems are required.

Skills

Desktop support
Hardware troubleshooting
Software installation
Zebra printers
Barcode scanners
Microsoft OS
Mac OS X
Help desk
Technical documentation
Customer service
Diagnostic utilities
System upgrades
Problem resolution
Communication skills
Interpersonal skills
Analytical skills

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Zebra Printers
Barcode Scanners
Microsoft
Mac OS X
Help Desk
Troubleshooting
System Upgrades
Diagnostic Utilities
Technical Support
Peripherals
Documentation
Customer Service
IT Communications
Network Implementation
Infrastructure
File Backups
Configuration

Report this job