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Added 7 mins ago
SJ
Ad Operations Campaign Manager
St. Joseph Communications
Toronto, ON
- $75,000 to $80,000 CAD / year
Work closely with the AdOps team to maintain an efficient and streamlined end-to-end campaign management process, including integrations and workflows within Google Ad Manager and similar…
Added 7 mins ago
KW
Sea Export Coordinator
Kintetsu World Express Inc.
Winnipeg, MB
- Full-time
Assist the division/department manager in the effective maintenance of the company’s ISO policies; participate in meetings and support overall terminal objectives.
Added 7 mins ago
Warehouse Associate 2
Calgary Fasteners Tool
Brandon, MB
Process inbound shipments, including sorting, quality checking, and count verification.
Added 7 mins ago
LL
MAINTENANCE AID
Lifetimes Limited Partn
Windsor, ON
- $20.66 CAD / hour
- Full-time
…you require accommodation at any time during the recruitment process please contact the hiring…
Added 7 mins ago
LL
MAINTENANCE AIDE, CASUAL
Lifetimes Limited Partn
Windsor, ON
- $20.66 CAD / hour
- Full-time
…you require accommodation at any time during the recruitment process please contact the hiring…
Added 7 mins ago
LL
DIETARY AIDE, CASUAL
Lifetimes Limited Partn
Peterborough, ON
- $17.95 CAD / hour
…you require accommodation at any time during the recruitment process please contact the hiring…
Added 7 mins ago
Toronto Showroom - Expression of Interest
CullenUS
Toronto, ON
Assistant Showroom Manager: lead the team alongside the Showroom Manager. Coach Client Advisors, run the daily roster and step in to lead the showroom when needed.
Added 7 mins ago
NH
Business Development Management - Private Label
Naturally Home Grown Foods
Surrey, BC
- Up to $110,000 CAD / year
- Full-time
The Business Development Manager – Private Label is responsible for driving the growth and expansion of Naturally Homegrown Foods’ private-label and contract manufacturing business across…
Added 7 mins ago
S
Services Lead, Stores - Full Time
sephora.com
Winnipeg, MB
- $20.8 to $24.45 CAD / hour
- Full-time
Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
Added 7 mins ago
S
Stage Experience Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 7 mins ago
S
Operations Consultant - Part Time
sephora.com
Calgary, AB
- $17 to $20 CAD / hour
Process transfers, damages and testers per company standards.
Added 7 mins ago
SM
Traffic Clerk
SSA MARINE
Squamish, BC
- Full-time
SSA Marine is seeking a Traffic Clerk to join our SSA Marine Squamish team. This full-time, permanent position is based at our office in Squamish and reports to the Operations Manager.
Added 7 mins ago
PC
Strategic Segment & Customer Marketing Manager
Phoenix Contact Ltd
Milton, ON
- Full-time
The Strategic Segment & Customer Marketing Manager is a strategic, customer-focused marketing leader responsible for developing and executing market-driven growth strategies across Phoenix…
Added 7 mins ago
BC
Project Manager
BELFOR CANADA INC.
Hamilton, ON
- $75,000 CAD / year
- Full-time
Reporting to the General Manager, the Project Manager is the main generator of revenue for the branch. This position’s primary responsibility is to manage and oversee all emergency and…
Added 7 mins ago
Manager, CAPA
Velan Inc.
Montreal, QC
Program implementation: Develop a robust process for CAPA resolution to be implemented in the 3 North American plant.
Added 7 mins ago
Specialist, CAPA
Velan Inc.
Montreal, QC
Reporting to the Manager, CAPA, the function is responsible to lead Corrective and Preventive Action (CAPA) projects to solve internal or supplier related issues. You will lead…
Added 7 mins ago
Production Shift Supervisor
Amrize
Saint-Constant, QC · St-Constant, Queb
Coordinate and facilitate key decision making and problem solving with the team when dealing with mechanical, electrical, process, quality, productivity, or manpower related problems.
Added 7 mins ago
OC
Contract Field Instructors, Heavy Equipment Operator
Olds College
Olds, AB
- Contract
Work with Program Manager to assist with the development of lesson plans and scheduling of daily training
Added 7 mins ago
OC
Production Techgronomist
Olds College
Olds, AB
- $70,000 to $80,000 CAD / year
- Full-time
Reporting to the Senior Manager of the Smart Farm, the Production Techgronomist represents a unique opportunity to shape the future of digital agriculture in a world-class applied research…
Added 7 mins ago
OC
Student, Farm Worker
Olds College
Olds, AB
- $15.45 to $16.48 CAD / hour
…supporting additional activities under the guidance of the Assistant Manager, the Farm Service Worker will ensure that his/her duties are performed in a safe, effective and efficient…
Added 7 mins ago
QD
Safety Advisor, Empire Envelope
Qualico Developments Canada Ltd.
Calgary, AB
- Full-time
Reporting to the HSE Manager as the Safety Advisor you are responsible for monitoring and enforcing compliance with Empire Envelope’s Safety Program at all assigned work sites. You also…
Added 7 mins ago
YH
Peer Support Navigator
York Hills Centre for Children Youth and Families
Maple, ON
- $58,294 to $61,842 CAD / year
- Contract
Reporting to the Youth Wellness Hub York Region Manager, the Peer Support Navigator will be part of a diverse Youth Wellness Team, providing support to youth aged 12 to 25, experiencing…
Added 22 mins ago
DW
Senior Marketing Project Manager
Durabuilt Windows & Doors
AB · Edmonton, AB
- Full-time
Added 22 mins ago
SH
Respiratory Therapist - Long Term Ventilation Service (LTVS) - Adults - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services (or designate), the incumbent provides therapeutic, diagnostic, technical and teaching of respiratory therapy services…
Added 22 mins ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
This position reports to the Manager, Advising in the Engineering Student Centre and is 35 hours per week, Monday to Friday, 8:30am-4:30pm. Flexibility in scheduling may be required during…

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Oct 9, 2026
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Oct 4, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Experience troubleshooting Zebra printers or label makers, as well as Zebra barcode scanners
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply About employer

More about this job

Responsibilities

The Desktop Support Engineer is responsible for maintaining, analyzing, and repairing computer systems, hardware, and peripherals. They also provide help desk support by documenting, troubleshooting, and resolving end-user technical issues.

Requirements

Candidates should have 5+ years of experience in the field or an associate's degree in a related area. Proficiency in troubleshooting hardware, specifically Zebra devices, and experience with Microsoft and Mac operating systems are required.

Skills

Desktop support
Hardware troubleshooting
Software installation
Zebra printers
Barcode scanners
Microsoft OS
Mac OS X
Help desk
Technical documentation
Customer service
Diagnostic utilities
System upgrades
Problem resolution
Communication skills
Interpersonal skills
Analytical skills

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Zebra Printers
Barcode Scanners
Microsoft
Mac OS X
Help Desk
Troubleshooting
System Upgrades
Diagnostic Utilities
Technical Support
Peripherals
Documentation
Customer Service
IT Communications
Network Implementation
Infrastructure
File Backups
Configuration

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