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Added 6 mins ago
S&
Avocat(e) en droit des affaires – Énergie/Infrastructures | Corporate Law Associate – Energy/Infrastructure
S & E Services Limited Partnership
Montreal, QC
- Full-time
…work closely with our clients, especially in the context of project development (calls for tenders, joint venture/partnership creation, negotiation of contracts such as construction,…
Added 6 mins ago
PC
Senior Associate-Financial Crime and AML
Pwc Canada
Toronto, ON
- Full-time
As a Senior Associate-Financial Crime and AML, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 6 mins ago
Associate Manager, Business Operations
Zynga
Toronto, ON
Zynga, the global leader in mobile games, is currently seeking a full-time Associate Manager, Business Operations. We are looking for a highly organized, self-motivated operator who excels…
Added 19 mins ago
FN
Engineering Associate
First Nations Engineering Services Ltd.
Ohsweken, ON
- Full-time
…including civil engineering, environmental consulting, and project management. We are committed to collaboration, working closely with Indigenous communities to ensure that our projects…
Added 19 mins ago
CI
Program Manager
CleanDesign Inc.
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $110,000 CAD / year
- Full-time
Maintain initiative and project related open issues and task management lists while playing a pivotal role in helping the senior managers drive these issues & tasks to completion.
Added 19 mins ago
HD
Specialist - Server Support - JWS (35hrs)
Halton District School Board
Burlington, ON
- Full-time
…Physical and Cloud), on prem and cloud based Identity and Access Management systems and corporate applications. This position creates organizational standards for the aforementioned…
Added 19 mins ago
KP
Director, Student Access and Disability Resources - Competition ID: 4664
Kwantlen Polytechnic University
Surrey, BC
- Full-time
The Director, Student Access and Disability Resources reports to the Associate Vice-President, Student Affairs. Reporting directly to this position is the Manager, Accessibility Services,…
Added 20 mins ago
Functional Analyst, Student Information Systems
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting to the Associate Registrar (SIS), the Functional Analyst works as part of a team to support and guide administrative and academic units in the collection, storage…
Added 36 mins ago
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Marketing Associate
Pliteq
Toronto, ON
- Full-time
Strong project management, multitasking, and time management skills
Added 36 mins ago
KP
Director, Student Access and Disability Resources
Kwantlen Polytechnic University
Surrey, BC
- Full-time
The Director, Student Access and Disability Resources reports to the Associate Vice-President, Student Affairs. Reporting directly to this position is the Manager, Accessibility Services,…
Added 50 mins ago
TU
Events Data and Communications Coordinator
The University of British Columbia
Vancouver, BC
- $4,732 to $4,972 CAD / month
- Full-time
Ability to coordinate work processes and establish work schedules/priorities when supporting event management staff with project-based and event-specific tasks for large scale special…
Added 1 hour ago
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Sales Consultant
Sysco
Toronto, ON · Buckhead Toronto
- Full-time
Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
Added 1 hour ago
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Directeur / Directrice Fusions et Acquisitions, Marché Intermédiaire- FR
RBC
Montréal-Ouest, QC
- Full-time
…a dynamic team guided by Regional Leaders and supported by Associate Directors and Analysts. This role combines technical expertise, project and client relationship management, and leading…
Added 1 hour ago
Tax - Tax Associate
Segal GCSE LLP
Toronto, ON
As a member of our Tax Team, you will advise our clients by contributing to strategic tax planning and client management initiatives. As Tax Associate, you’ll work as part of a team to…
Added 1 hour ago
Corporate Store Supervisor II
Bulk Barn
Toronto, ON
Ensure stores are “closing to open” and that throughout the day, clear and defined associate floor plans and management occurs to maintain visual/merchandising standards, coupled with an…
Added 1 hour ago
UO
Advancement Proposal Writer
University of Manitoba
Winnipeg, MB
- $56,966 to $80,280.2 CAD / year
- Full-time
The Associate Registrar and Director of Admissions provides leadership and strategic oversight for the University of Manitoba’s undergraduate admissions process, including domestic and…
Added 1 hour ago
Coordinator, Recruitment & Admission
Simon Fraser University
Burnaby, BC
The Coordinator, Recruitment & Admissions is responsible for leading admission initiatives and services; management of admissions support services; and managing the unit's scholarship and…
Added 1 hour ago
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Associate Director, Deposits
BMO
Toronto, ON · FCP
- Full-time
The Associate Director, Deposits plays a critical role in supporting and advancing the Private Wealth Deposits business across both Private Banking and BMO Nesbitt Burns. This position…
Added 1 hour ago
O
Automation, Controls & Electronics Technologist /Engineer
Orica
Calgary, AB
- $94,650 to $132,510 CAD / year
Collaborate with automation, engineering, asset management, reliability, and functional safety specialists across North America and globally. Participate in technical communities that drive…
Added 1 hour ago
Sustainability Quality Improvement Consultant
Nova Scotia Health and IWK Health
Halifax, NS
Certified Associate in Project Management (CAPM) preferred
Added 1 hour ago
Research Officer (PT, Term)
University of Toronto
Toronto, ON
…increasingly requires coordinated administrative support for project management, participant recruitment, use of research space and equipment, grant development, and the adoption of…
Added 2 hours ago
HC
Remarketing Analytics Associate
Hyundai Capital America
Toronto, ON
- Full-time
Position Details: The Associate will support Remarketing analytics by maintaining dashboards and reports, improving data processes, and contributing to reporting, forecasting, and modelling…
Added 2 hours ago
BG
Technical Field Service Technician
BEUMER Group
Edmonton, AB
- Full-time
Act as the technical interface between customers, Project Management, Engineering, Controls, and multinational support teams
Added 2 hours ago
SP
Warehouse Associate
Spark Power
Mississauga, ON
- $18 to $20 CAD / hour
- Contract
Spark Power, a trusted partner in energy in North America, is looking for a Part time Warehouse Associate reporting directly to the Regional Operations Manager and indirectly to the Asset…
Added 2 hours ago
M
Associate Applied AI Engineer – GenAI Systems
Manulife
Toronto, ON
- Full-time
We’re hiring two Associate Applied AI Engineers who bring strong technical depth, sound software engineering practices, and a modern GenAI design mindset to help deliver AI and GenAI…

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Oct 9, 2026
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Oct 4, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Experience troubleshooting Zebra printers or label makers, as well as Zebra barcode scanners
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

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More about this job

Responsibilities

The Desktop Support Engineer is responsible for maintaining, analyzing, and repairing computer systems, hardware, and peripherals. They also provide help desk support by documenting, troubleshooting, and resolving end-user technical issues.

Requirements

Candidates should have 5+ years of experience in the field or an associate's degree in a related area. Proficiency in troubleshooting hardware, specifically Zebra devices, and experience with Microsoft and Mac operating systems are required.

Skills

Desktop support
Hardware troubleshooting
Software installation
Zebra printers
Barcode scanners
Microsoft OS
Mac OS X
Help desk
Technical documentation
Customer service
Diagnostic utilities
System upgrades
Problem resolution
Communication skills
Interpersonal skills
Analytical skills

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Zebra Printers
Barcode Scanners
Microsoft
Mac OS X
Help Desk
Troubleshooting
System Upgrades
Diagnostic Utilities
Technical Support
Peripherals
Documentation
Customer Service
IT Communications
Network Implementation
Infrastructure
File Backups
Configuration

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