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Added 12 mins ago
DH
Assistant Rooms Operations Manager
Delta Hotels and Resorts®
AB · Edmonton, AB
- Full-time
…related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure…
Added 12 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 12 mins ago
SH
Respiratory Therapist - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general direction of the Manager Allied Health and the Manager, Health Services, the incumbent is responsible for providing quality Respiratory Therapy services. The Respiratory…
Added 12 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 12 mins ago
CC
Terrestrial Ecologist ($90K–$120K/yr + Relocation Assistance to Prince George, BC)
Chu Cho Environmental
ON · Ontario, Canada
- $90,000 to $120,000 CAD / year
- Full-time
Reporting to the General Manager, you will help lead our established, high-performing Terrestrial Ecology team alongside another experienced team lead, and play a key role in delivering…
Added 12 mins ago
CC
Terrestrial Ecologist ($90K–$120K/yr + Relocation Assistance to Prince George, BC)
Chu Cho Environmental
AB · Alberta, Canada
- $90,000 to $120,000 CAD / year
- Full-time
Reporting to the General Manager, you will help lead our established, high-performing Terrestrial Ecology team alongside another experienced team lead, and play a key role in delivering…
Added 12 mins ago
K
Internal Project Controls PEY Student (Summer 2027)
Kinectrics
Toronto, ON
- Full-time
Assisting in overseeing the overall portfolio health by preparation of CPI, SPI, variance summary reports and monthly project metrics for the program manager.
Added 27 mins ago
E
retail sales manager
Esso
Nigadoo, NB
- Full-time
Recruit, hire and supervise staff and/or volunteers
Added 27 mins ago
TA
Financial Services Manager
Trotman Auto Group
Comox, BC
- Full-time
Looking for a high-earning Finance Manager opportunity where your expertise, attention to detail, and ability to structure the right deal are valued?
Added 27 mins ago
AP
Pharmacy Manager
Ackroyd Pharmacy
Richmond, BC
- Full-time
We are looking for a motivated and patient-focused Pharmacy Manager to lead our established community pharmacy in Richmond, BC.
Added 56 mins ago
B
Warehouse Operator Full-Time - Duncan
Buckerfield's
Duncan, BC
- Full-time
…that benefit our families, our animals, and mother nature. Our staff are happy to share knowledge and help our customers with their latest projects. We're here to take care of our customers…
Added 56 mins ago
N
Canadian and U.S. Tax Manager
NPAworldwide
Toronto, ON
- Full-time
Due to continued growth and an upcoming retirement within our team, we are seeking an experienced Canadian & U.S. Tax Manager to join their firm.
Added 56 mins ago
N
Canadian Tax Manager
NPAworldwide
Toronto, ON
- Part-time
Due to continued growth and an upcoming retirement within the team, the firm is seeking an experienced Canadian Tax Manager to join on a part-time basis.
Added 56 mins ago
PH
Term Program Manager - Exempt
Progressive Housing Society
Vancouver, BC · Metro Vancouver A, BC
- Full-time
…organization dedicated to making a difference in the community. The Manager will assist with planning, organizing, directing, and administering at multiple Supportive Housing and Shelter…
Added 56 mins ago
N
US Tax Manager
NPAworldwide
Toronto, ON
- Full-time
This is primarily a review and technical oversight role rather than a high-volume preparation position. The U.S. Tax Manager will work closely with the firm's owner, tax preparers, and…
Added 57 mins ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 57 mins ago
Clinical Team Leader - Crisis Services
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Crisis Response Services, Adult Mental Health, the incumbent is responsible for overseeing the day to day operations of the Mobile Crisis…
Added 1 hour ago
S
Unit Clerk, Kamloops Regional Correctional Centre (KRCC), Correctional Health Services - Kamloops, BC
Sanya’k̓ula
Kamloops, BC
- Full-time
…nurse. Take minutes of unit meetings and distributes to all staff after review by…
Added 1 hour ago
J
Field Case Manager
Jobgether
Canada
- Contract
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Case Manager based in Canada.
Added 1 hour ago
J
Senior Bridge Engineer
Jacobs
Ottawa, ON
- $160,000 to $210,000 USD / year
- Full-time
Deliver as the lead technical and project manager across a range of medium to large complex projects.
Added 1 hour ago
C
Acting Assistant Store Manager I
Coach
Calgary, AB
- Full-time
Added 1 hour ago
SH
Sous Chef – Gerni's Farmhouse
Sparkling Hill Resort
Vernon, BC
- $50,000 to $60,000 CAD / year
- Full-time
Coordinate banquets, functions, and catered events with the Executive Chef, Banquet Manager, and Catering Manager, ensuring readiness at least 15 minutes before service.
Added 1 hour ago
SH
Line Cook – Gerni's Farmhouse
Sparkling Hill Resort
Vernon, BC
- $20 to $22 CAD / hour
- Full-time
…This individual will take on a leadership role for the junior staff in the absence of the Cuisine & Service Manager and Sous Chef, and must be able to handle a line station efficiently and…
Added 1 hour ago
J
Field Case Manager
Jobgether
Canada
- Contract
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Case Manager based in Canada.
Added 1 hour ago
ER
Reservations Specialist
Eldorado Resort
Kelowna, BC
- $20.6 CAD / hour
- Full-time
Under the direction of the Reservations Manager, the Reservations Specialist will be the first point of contact for the guest in creating the perfect guest experience. In the role you will…

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Oct 9, 2026
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Oct 4, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Experience troubleshooting Zebra printers or label makers, as well as Zebra barcode scanners
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply About employer

More about this job

Responsibilities

The Desktop Support Engineer is responsible for maintaining, analyzing, and repairing computer systems, hardware, and peripherals. They also provide help desk support by documenting, troubleshooting, and resolving end-user technical issues.

Requirements

Candidates should have 5+ years of experience in the field or an associate's degree in a related area. Proficiency in troubleshooting hardware, specifically Zebra devices, and experience with Microsoft and Mac operating systems are required.

Skills

Desktop support
Hardware troubleshooting
Software installation
Zebra printers
Barcode scanners
Microsoft OS
Mac OS X
Help desk
Technical documentation
Customer service
Diagnostic utilities
System upgrades
Problem resolution
Communication skills
Interpersonal skills
Analytical skills

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Zebra Printers
Barcode Scanners
Microsoft
Mac OS X
Help Desk
Troubleshooting
System Upgrades
Diagnostic Utilities
Technical Support
Peripherals
Documentation
Customer Service
IT Communications
Network Implementation
Infrastructure
File Backups
Configuration

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