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Added 34 mins ago
AM
Mechanical Manufacturing Engineer
Avl manufacturing
Hamilton, ON
- $70,000 to $90,000 CAD / year
- Full-time
The Mechanical Manufacturing Engineer's primary function is to with bridge the gap between Engineering and Operations by assisting/overseeing all larger FAT/EQT product testing, and provide…
Added 34 mins ago
AM
Electrical Manufacturing Engineer
Avl manufacturing
Hamilton, ON
- $70,000 to $95,000 CAD / year
The Electrical Manufacturing Engineer's primary function is to bridge the gap between Engineering and Operations, assist/oversee all larger FAT/EQT product testing, and provide support to…
Added 34 mins ago
BF
Estimator
Bauer Foundations
Burnaby, BC
- $80,000 to $120,000 CAD / year
- Full-time
This role requires a Civil Engineer with strong analytical capabilities and the ability to interpret complex technical specifications, develop design concepts, and manage all aspects of the…
Added 49 mins ago
BG
Estimator, Senior
BV GLAZING
Niagara Falls, ON
- $85,000 to $95,000 CAD / year
- Full-time
…From Toronto to Texas, we are vertically integrated to design, engineer, manufacture and install the complete building envelope with today’s most ambitious developers. Serving both…
Added 49 mins ago
BG
Process Engineer, Production
BV GLAZING
Concord, ON
- $85,000 to $95,000 CAD / year
- Full-time
…From Toronto to Texas, we are vertically integrated to design, engineer, manufacture and install the complete building envelope with today’s most ambitious developers. Serving both…
Added 49 mins ago
BG
Draftsperson
BV GLAZING
Niagara Falls, ON
- $70,000 to $90,000 CAD / year
- Full-time
…From Toronto to Texas, we are vertically integrated to design, engineer, manufacture and install the complete building envelope with today’s most ambitious developers. Serving both…
Added 49 mins ago
BG
Junior Project Operations Manager
BV GLAZING
Niagara Falls, ON
- $50,000 to $80,000 CAD / year
- Full-time
…From Toronto to Texas, we are vertically integrated to design, engineer, manufacture and install the complete building envelope with today’s most ambitious developers. Serving both…
Added 49 mins ago
BG
SERVICE TECHNICIAN - BRITISH COLUMBIA
BV GLAZING
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
…From Toronto to Texas, we are vertically integrated to design, engineer, manufacture and install the complete building envelope with today’s most ambitious developers. Serving both…
Added 1 hour ago
PA
Aircraft Maintenance Auditor
PROVINCIAL AEROSPACE LTD
St. John's, NL
- Full-time
Support regulatory inspections, certification audits, and customer oversight activities.
Added 1 hour ago
B
Staff Software Engineer - Full-Stack, Solution Architecture
Blazesoft
Concord, ON
- Full-time
Build and operate 3rd-party and B2B integrations on the platform, delivering brand- and customer-specific features on top of a shared core.
Added 1 hour ago
WT
Building automation systems (bas) technician
Watershed Technologies Inc.
North York, ON
- From $37 CAD / hour
- Full-time
Added 3 hours ago
FE
Outside sales representative
Franklin Empire Inc.
Boucherville, QC
- $55,000 to $100,000 CAD / year
- Full-time
- Hybrid
Added 3 hours ago
TT
Air Conditioning & Refrigeration Engineer
Tate Technical Services Limited
Engineer, BC
- Full-time
We are currently looking for candidates that have air conditioning, ventilation and building services experience and knowledge in commercial and industrial environments.
Added 3 hours ago
AS
Sr. IT Support Engineer
Atellos Solutions
Engineer, BC
- Full-time
As a Senior Network Operations Center Engineer, you will play a pivotal role in leading the design and maintenance of our intricate system environment, catering to both internal operations…
Added 3 hours ago
CE
Senior Electrical Engineer, Traffic Signals Team Lead
Colm Engineering Ltd
Hamilton, ON
- Full-time
Final approver and signing engineer on all drawings, reports and customer facing material as per PEO
Added 3 hours ago
OP
Mechanical Engineer (Mechanisms and Ruggedized Hardware)
Open People Network (OPN)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…machining, sheet metal and molding; early-stage hardware startup…
Added 3 hours ago
BF
4th Class Power Engineer - Permanent, FT, Day, Afternoon, Evening/Night (rotate every 3-weeks)
Burnbrae Farms
Winnipeg, MB
- Full-time
Possession of a valid 4th Class Power Engineer Certificate.
Added 3 hours ago
P
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…dynamic, client-facing environment. You operate as the senior engineer on a delivery pod, mentor Associates, own technical workstreams end-to-end, and translate client ambiguity into…
Added 3 hours ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
As either a Senior Software Development Engineer or a Principal Software Development Engineer on the AI Model Serving team, you will be a technical leader who helps shape the vision and…
Added 4 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 hours ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 hours ago
T
Tooling SME, Product Delivery & Transformation
TD
Toronto, ON
- Full-time
We are innovators and leaders in the change management space. Our legendary customer & colleague experience continues to guide us as we deliver enhanced technologies, processes, and…
Added 6 hours ago
IH
Senior Platform Database RUN Engineer
InVita Healthcare Technologies
ON · Ontario, Canada
- Full-time
Job Title: Senior Platform Database RUN Engineer
Added 6 hours ago
IH
Platform Database RUN Engineer
InVita Healthcare Technologies
ON · Ontario, Canada
- Full-time
Extensive experience in database related software development;

Closed listing

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Closing date: Oct 6, 2027
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Overview

NSC Global is currently looking for a Desktop Support Engineer Level 2 to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

About employer

More about this job

Responsibilities

The Desktop Support Engineer is responsible for maintaining, troubleshooting, and repairing computer hardware and software systems. They provide end-user support by resolving help desk requests, documenting issues, and performing hands-on system configurations.

Requirements

Candidates should have an associate's degree or 5+ years of experience in the field. Proficiency in Microsoft and Mac OS X, along with strong analytical and communication skills, is required.

Skills

Desktop support
Hardware troubleshooting
Software installation
System upgrades
User account management
Help desk support
Diagnostic utilities
Microsoft OS
Mac OS X
Technical documentation
Customer service
Problem solving
Communication skills
Interpersonal skills
Time management
Team collaboration

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Peripherals
Troubleshooting
System Upgrades
User Accounts
Help Desk
Microsoft
Mac OS X
Diagnostic Utilities
Technical Support
Documentation
Customer Service
IT Communications
Network Implementation

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