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Jobs in Canada

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Added 11 mins ago
YT
Service Desk Analyst - Tier 1 (Weekend)
Yardstick Technologies Inc.
AB · Edmonton, AB
- Full-time
Provide 1st level IT support and problem resolution to customers onsite and through remote technical support.
Added 1 hour ago
U
Automotive Apprentice Technician
UPS
Calgary, AB
- Full-time
…roles ready to cultivate your skills and take you to the next…
Added 1 hour ago
7
Fresh Food QA Technician
7-Eleven
Richmond, BC
- Full-time
The Fresh Food Quality Assurance Technician is responsible for leading the day-to-day quality assurance and food safety programs within the Food Center. This role provides facility-level QA…
Added 1 hour ago
AI
Service Advisor - Fish Creek Nissan
AutoCanada Inc.
Calgary, AB
- $60,000 to $85,000 CAD / year
- Full-time
Connecting customers to the right auto technician
Added 2 hours ago
US
Automotive Apprentice Technician
UPS Supply Chain Solutions
Calgary, AB · CA - CALGARY INTERNATIONAL AIRPORT HUB (ABYYC)
- Full-time
…roles ready to cultivate your skills and take you to the next…
Added 2 hours ago
G
Data Center Technician
Groq
Calgary, AB
- Full-time
…infrastructure that powers Groq’s AI inference cloud. As a Data Center Technician, you will own day-to-day hands-on operations within the data center, helping ensure our compute and network…
Added 3 hours ago
ST
ECG Technician
St Thomas Elgin General Hospital
St. Thomas, ON
- $32.11 to $37.02 CAD / hour
- Part-time
The role of the ECG (Electrocardiogram) Technician is to provide quality and non-invasive diagnostic cardiac testing that includes Cardiac Stress Testing, ECG, Holter Set up and Scanning,…
Added 4 hours ago
TC
Licensed Automotive/Truck and Coach Technician/Apprentice Technician
The City of Guelph
Guelph, ON
- Other
Resumes are being accepted for the position of Licensed Automotive/Truck and Coach Technician/ Apprentice Technician within the Operations Department. Reporting to the Supervisor of Fleet…
Added 8 hours ago
J
Mech and Robotics Tech
JLL
Pitt Meadows, BC · Vancouver, BC
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 10 hours ago
AA
Technicien en approvisionnement & logistique / Supply and logistic technician
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for supply and logistic technician to join our tooling department team based in Mirabel (Québec, Canada), where you will work jointly with…
Added 18 hours ago
LC
Testing Technician
LabTest Certification Inc.
Delta, BC
- $50,000 to $60,000 CAD / year
- Full-time
A well-established company with 20+ years in the TIC industry and locations worldwide is looking for a Testing Technician to join our team.
Added 18 hours ago
UM
Quality Technician Senior
Ultra Maritime
Dartmouth, NS
- Full-time
A positive, proactive attitude with a high level of self-motivation to deliver excellence
Added 19 hours ago
SM
Intermediate IT/VoIP Support Technician
Starport Managed Services Inc.
Charlottetown, PE
- Full-time
We are looking for a service-oriented Intermediate IT/VoIP Support Technician to support remote client users and environments while striving to achieve and surpass our service level…
Added 20 hours ago
IG
Maintenance Technician FSM
Inland Group of Companies
Calgary, AB · ITC Calgary
- Full-time
Drive and maintain a high level of efficiency and productivity;
Added 22 hours ago
B
NDT - RT2 Technician
BakosNDT
Edmonton, AB
- Full-time
We are currently seeking a CGSB certified RT2 Technician to join and contribute to our team. This is a full-time permanent position that will support our operations based out of Edmonton,…
Added 22 hours ago
S
Field Service Technician
STERIS
Ottawa, ON
- Full-time
…team in an essential industry, apply for our Field Service Technician position…
Added 23 hours ago
AI
Service Advisor - Maple Ridge Chevrolet Buick GMC
AutoCanada Inc.
Pitt Meadows, BC
- $60,000 to $100,000 CAD / year
- Full-time
Connecting customers to the right auto technician
Added 1 day ago
BN
NDT - RT2 Technician
Bakos NDT
AB · Edmonton, AB
- Full-time
We are currently seeking a CGSB certified RT2 Technician to join and contribute to our team. This is a full-time permanent position that will support our operations based out of Edmonton,…
Added 1 day ago
WO
Technical Support Specialist
White Owl Family Office Group
Georgetown, ON
- Full-time
Collaborate with other technician’s/network administrator to ensure efficient operation of the company’s desktop computing environment.
Added 1 day ago
D
Emergency Response Technician
Dow
Fort Saskatchewan, AB
- Full-time
Dow is seeking an Emergency Response Technician to join our Emergency Services and Security (ES&S) team in Fort Saskatchewan.
Added 1 day ago
Administrative Talent Pool (AS3, AS4) - Fort McMurray
Government of Alberta
Fort McMurray, AB
Added 1 day ago
C-
Technicien de service
Copicom - Copicom Solutions, divisions de KYOCERA Document Solutions Canada, Ltée
Montreal, QC
- Full-time
Added 1 day ago
EV
Veterinary Receptionist
Ethos Veterinary Health
Toronto, ON
- $20 to $22 USD / hour
- Full-time
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.
Added 1 day ago
A
Technicien en approvisionnement & logistique / Supply and logistic technician
Airbus
Mirabel, QC · Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for supply and logistic technician to join our tooling department team based in Mirabel (Québec, Canada), where you will work jointly with…
Added 1 day ago
D-
Technicien Informatique
DELAN - IT Talent Solutions
Montreal, QC
- Full-time
The IT Technician will be responsible for level 1 and 2 IT support and technical assistance to employees, while contributing to the maintenance of the Microsoft infrastructure and to IT…

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

Apply About employer

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Job details

Apply by: Oct 6, 2027
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Oct 6, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer Level 2 to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply About employer

More about this job

Responsibilities

The Desktop Support Engineer is responsible for maintaining, troubleshooting, and repairing computer hardware and software systems. They provide end-user support by resolving help desk requests, documenting issues, and performing hands-on system configurations.

Requirements

Candidates should have an associate's degree or 5+ years of experience in the field. Proficiency in Microsoft and Mac OS X, along with strong analytical and communication skills, is required.

Skills

Desktop support
Hardware troubleshooting
Software installation
System upgrades
User account management
Help desk support
Diagnostic utilities
Microsoft OS
Mac OS X
Technical documentation
Customer service
Problem solving
Communication skills
Interpersonal skills
Time management
Team collaboration

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Peripherals
Troubleshooting
System Upgrades
User Accounts
Help Desk
Microsoft
Mac OS X
Diagnostic Utilities
Technical Support
Documentation
Customer Service
IT Communications
Network Implementation

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