Jobs in Canada

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Added 2 mins ago
PL
Shift manager - fast food restaurant
Popeyes Louisiana Kitchen
Parry Sound, ON
- From $42.25 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 2 mins ago
PL
Restaurant assistant manager
Popeyes Louisiana Kitchen
Parry Sound, ON
- From $39.25 CAD / hour
- Full-time
- On-site
Added 3 mins ago
FU
Restaurant manager
Fat Unicorn Tap N Grill 2023 Inc.
Lac La Biche, AB
- From $36.5 CAD / hour
- Full-time
- On-site
Added 7 mins ago
TC
Kitchen manager
The Canadian Brew House (Kamloops) Ltd.
Kamloops, BC
- From $36.6 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 9 mins ago
TH
Restaurant manager
Tim Hortons
Havre Boucher, NS
- From $21.95 CAD / hour
- Full-time
- On-site
Added 11 mins ago
A
Inside Sales Representative-Small Business Solutions (Hybrid)
ADP
Mississauga, ON
- Full-time
Strong interest in sales or business development, with prior customer service experience (retail, banking, etc) and excellent communication skills
Added 11 mins ago
SS
Customer Success Manager
Sodales Solutions
Toronto, ON
- Full-time
The Customer Success Manager plays a critical role in driving customer retention, satisfaction, and growth by leveraging data, insights, and cross-functional collaboration. This position is…
Added 14 mins ago
FP
Fast food restaurant manager
Freshslice Pizza
Victoria, BC
- From $27.75 CAD / hour
- Full-time
- On-site
Added 21 mins ago
DP
Restaurant assistant manager
Dragon Palace
Chetwynd, BC
- From $27.7 CAD / hour
- Full-time
- On-site
Added 22 mins ago
PL
Restaurant assistant manager
Popeye's Louisiana Kitchen
Barrie, ON
- From $39.25 CAD / hour
- Full-time
- On-site
Added 23 mins ago
SC
Restaurant assistant manager
Swiss chalet/ Harvey's
Tillsonburg, ON
- From $26.15 CAD / hour
- Full-time
- On-site
Added 23 mins ago
PL
Restaurant assistant manager
Popeye's Louisiana Kitchen
Barrie, ON
- From $39.5 CAD / hour
- Full-time
- On-site
Added 23 mins ago
PL
Shift manager - fast food restaurant
Popeye's Louisiana Kitchen
Barrie, ON
- From $41.5 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 26 mins ago
Team Leader, Aftermarket
Velan Inc.
Montreal, QC
…Director of Aftermarket, and will play a key role in assisting all customer service inquiries and service tickets. The incubator will work closely with department managers, technical…
Added 26 mins ago
Specialist, Talent Acquisition
Velan Inc.
Montreal, QC
Customer service and results-oriented approach.
Added 26 mins ago
Manager, CAPA
Velan Inc.
Montreal, QC
Planning and prioritizing: Based on the criticality of problems, and internal customer’s needs, plan and track the issues to solve
Added 26 mins ago
CC
Security Guard - Dual Rate Security Guard / Supervisor
Century Casinos Inc
Edmonton, AB
- Full-time
Providing professional and courteous service to guests and employees.
Added 29 mins ago
PS
Restaurant manager
Pho Saigon
Guelph, ON
- From $36.5 CAD / hour
- Full-time
- On-site
Added 30 mins ago
RM
Manager, restaurant
Restaurant Myers
Outremont, QC
- $25 to $35 CAD / hour
- Full-time
- On-site
Added 31 mins ago
RB
Dining room manager
RPA BOISCASTEL INC.
Coaticook, QC
- From $36 CAD / hour
- Full-time
- On-site
Added 32 mins ago
BG
Hairdressing salon manager
Beauty Galleria
Mississauga, ON
- From $36.54 CAD / hour
- Full-time
- On-site
Added 33 mins ago
ME
Kitchen manager
Mount Everest Kitchen & Grill
Vancouver, BC
- From $39.5 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 34 mins ago
M
Shift manager - fast food restaurant
McDonald's
Rouyn-Noranda, QC
- $19 to $23 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 41 mins ago
W
(CAN) Cashier
Walmart
Tsawwassen, BC
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 43 mins ago
CJ
Restaurant manager
Carl's Jr.
Edmonton, AB
- From $37.5 CAD / hour
- Full-time
- On-site

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

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Applications open in a new tab.

Job details

Apply by: Oct 16, 2026
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Oct 8, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Experience troubleshooting Zebra printers or label makers, as well as Zebra barcode scanners
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply About employer

More about this job

Responsibilities

The Desktop Support Engineer will maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals. They are responsible for managing help desk requests, documenting resolutions, and performing hands-on software and hardware upgrades.

Requirements

Candidates should have 5+ years of experience or an associate's degree in a related field. Proficiency in troubleshooting Zebra hardware, Microsoft and Mac operating systems, and strong interpersonal communication skills are required.

Skills

Desktop support
Hardware troubleshooting
Software installation
Zebra printers
Barcode scanners
Microsoft OS
Mac OS X
Technical documentation
Customer service
Problem solving
Analytical skills
Communication skills
System configuration
Help desk support
Diagnostic utilities

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Zebra Printers
Barcode Scanners
Microsoft
Mac OS X
Troubleshooting
Help Desk
System Configuration
Technical Support
Diagnostic Utilities
Documentation
Customer Service
IT Communications
Network Implementation
Peripherals
File Backups
Knowledge Base
Analytical Skills

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