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Added 1 hour ago
NG
Desktop Support Engineer (Level 2)
NSC Global
Brantford, ON
- Other
NSC Global is currently looking for a Desktop Support Engineer to join our growing company.
Added 2 hours ago
KI
Cloud Engineer 2, Site Reliability Engineering
Kinaxis Inc.
Ottawa, ON
- Full-time
…production at scale. This includes infrastructure-as-code, deployment pipelines, and platform-level automation using tools such as GitHub Actions, Terraform, ArgoCD, and…
Added 4 hours ago
S
Lead Solutions Architect
SAILLENT
Canada
- Contract
→ Translate complex AI runtime security concepts (MCP authorization, policy enforcement, audit trails) into actionable deployment plans.
Added 8 hours ago
MC
Platform Engineer - Azure (35991)
Myticas Consulting
Canada
- Contract
Build and configure Azure landing zones and supporting infrastructure using infrastructure as code and established deployment practices.
Added 8 hours ago
MC
Senior Data Engineer Azure Data Factory Developer (35968)
Myticas Consulting
Toronto, ON
- Contract
Our client is seeking two Senior Data professionals to support a data engineering and integration initiative: one Data Engineer specializing in Databricks and Apache Spark, and one Azure…
Added 8 hours ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Technical Consultant III (Software Engineer, Senior/Lead)
Added 8 hours ago
C
Manager AI Engineering-CA
CN
Quebec, QC
- Full-time
Support production deployment, monitoring, troubleshooting, quality evaluation, red-teaming, hallucination mitigation, and continuous improvement of AI solutions
Added 8 hours ago
MC
Network Engineer (35135)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced Network Service Engineer with strong expertise in customer network service configuration to support the design, implementation, and optimization of network…
Added 8 hours ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
Implement and maintain CI/CD pipelines to support automated application deployment and infrastructure changes
Added 11 hours ago
K
Process Design Engineer/Analyst
Kinectrics
Toronto, ON
- Full-time
…related research, development, demonstration, and commercial deployment programs, while ensuring compliance with applicable safety, environmental, quality, regulatory, and customer…
Added 11 hours ago
T
Full Stack Engineer
TEEMA
Vancouver, BC
- $100,000 to $110,000 CAD / year
- Full-time
Experience with automated deployment tools such as Ansible, Chef or Puppet.
Added 12 hours ago
L
Principal Engineer - Retail Systems
lululemon
Vancouver, BC
- Full-time
As a Principal Engineer, you will define the technical vision and implementation approach for major technology initiatives across lululemon’s global retail systems landscape. You will serve…
Added 14 hours ago
GA
AI Platform Engineer
Gen AI Consulting Limited
Toronto, ON
- Contract
Google Cloud Platform (GCP) System Integration: Hands-on deployment and system integration on GCP - Vertex AI, Cloud Run, BigQuery, and Cloud SQL. Google Cloud Professional Machine Learning…
Added 14 hours ago
OP
RF Systems Engineer
Open People Network (OPN)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Optimize for edge deployment: real-time processing on embedded compute, low power budgets, and operation without cloud connectivity
Added 14 hours ago
O
FPGA AI Accelerator Engineer
O-HIVE.AI
Windsor, ON
- Full-time
We are seeking a talented and motivated FPGA Engineer to join our engineering team and contribute to the development of hardware-accelerated spatial vision and edge AI systems.
Added 16 hours ago
B
Staff Software Engineer - Full-Stack, Solution Architecture
Blazesoft
Concord, ON
- Full-time
Experience owning features end-to-end, from ambiguous requirements through deployment and production support.
Added 18 hours ago
OP
Mechanical Engineer (Mechanisms and Ruggedized Hardware)
Open People Network (OPN)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Design mechanisms with stored-energy actuation and release: retention, deployment, and dependable single-use operation after long cold standby.
Added 18 hours ago
P
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…dynamic, client-facing environment. You operate as the senior engineer on a delivery pod, mentor Associates, own technical workstreams end-to-end, and translate client ambiguity into…
Added 18 hours ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…vendor-hosted LLMs on GCP and AWS Bedrock and operating the model deployment platform where Workday hosts and scales its…
Added 20 hours ago
ES
Senior Java Engineer
EPAM Systems
Toronto, ON
- Full-time
Join EPAM to engineer solutions that matter. From AI to cloud transformation, you'll collaborate with top-tier innovators, gain autonomy to explore your ideas, and grow your skills in a…
Added 20 hours ago
BB
Industrial Automation Engineer
Best Buy Canada
Brampton, ON
- Full-time
Are you thinking forward and always looking to establish better systems and processes? As an Industrial Automation Engineer, which we call a Senior Lean Engineering Analyst, you will be at…
Added 21 hours ago
Senior High Voltage Design Engineer, Substations
IREN
Vancouver, BC
Reporting to the Vice President of Engineering, the Senior High Voltage Design Engineer acts as Owner's Engineer for the design of the high and medium voltage substations that connect our…
Added 21 hours ago
ST
Senior Electrical Engineer
Saltworks Technologies
Richmond, BC
- $100,000 to $130,000 CAD / year
- Full-time
We have an exciting opportunity for a Senior Electrical Engineer/Technologist to join our multi-disciplinary team. You will lead electrical design for our complex and highly specialized…
Added 22 hours ago
LLM Engineer
ZS
Toronto, ON
We are seeking a highly skilled LLM Engineer with 1-4 years of experience in software development and 1-2 years in LLM solution development,. The ideal candidate will have strong experience…
Added 22 hours ago
I
Network Engineer
Imani-Health
Field, BC
- Contract
Imani Health is looking for a skilled Network Engineer to support the deployment of our offline hospital system across partner hospitals and clinics.

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

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Job details

Apply by: Oct 16, 2026
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Oct 8, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Experience troubleshooting Zebra printers or label makers, as well as Zebra barcode scanners
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

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More about this job

Responsibilities

The Desktop Support Engineer will maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals. They are responsible for managing help desk requests, documenting resolutions, and performing hands-on software and hardware upgrades.

Requirements

Candidates should have 5+ years of experience or an associate's degree in a related field. Proficiency in troubleshooting Zebra hardware, Microsoft and Mac operating systems, and strong interpersonal communication skills are required.

Skills

Desktop support
Hardware troubleshooting
Software installation
Zebra printers
Barcode scanners
Microsoft OS
Mac OS X
Technical documentation
Customer service
Problem solving
Analytical skills
Communication skills
System configuration
Help desk support
Diagnostic utilities

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Zebra Printers
Barcode Scanners
Microsoft
Mac OS X
Troubleshooting
Help Desk
System Configuration
Technical Support
Diagnostic Utilities
Documentation
Customer Service
IT Communications
Network Implementation
Peripherals
File Backups
Knowledge Base
Analytical Skills

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