Jobs in Canada

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Added 34 mins ago
FM
Heavy-duty equipment mechanic
Frontline Machinery LTD
Woodstock, ON
- $42 to $46 CAD / hour
- Full-time
- On-site
Heavy-Duty Equipment Technician Red Seal Endorsement
Added 58 mins ago
EE
Electrical technician
Ecotech Electrical Ltd
Calgary, AB
- From $37 CAD / hour
- Full-time
- On-site
Conduct or supervise the installation, commissioning, and operation of electrical and electronic equipment and systems
Added 1 hour ago
I(
Aviation instrument technician
ITPS (CANADA) LTD
London, ON · North Bay, ON
- $94,000 to $105,000 CAD / year
- Full-time
- On-site
Ensure that the installation, maintenance, repair and overhaul of systems meet Transport Canada and company standards of performance and safety
Added 1 hour ago
Field Service Technician - New Westminster
Intertape Polymer Group (IPG)
Vancouver, BC · New Westminster, BC
Position Purpose: As a Field Service Technician, you will perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations. You ensure…
Added 1 hour ago
II
Electromechanical technician
IMAFLEX INC
Victoriaville, QC
- $26 to $33 CAD / hour
- Full-time
- On-site
Conduct or supervise the installation, commissioning, and operation of electrical and electronic equipment and systems
Added 1 hour ago
RR
Gas fitter - class b
Red River Furnace and Duct Cleaning
Winnipeg, MB
- $30 to $45 CAD / hour
- Full-time
- On-site
Heating, air conditioning, ventilation and refrigeration maintenance technology/technician
Added 1 hour ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
…hydraulic and pneumatic diagrams to determine correct assembly, installation, alignment, and testing…
Added 1 hour ago
E
Field Inspector
EXP
Markham, ON
- Full-time
Under the leadership of the Project Manager in our Markham Office, the Geotechnical Field Inspection and Testing Technician will participate in the conception and development of various…
Added 1 hour ago
NG
Desktop Support Engineer (Level 2)
NSC Global
Brantford, ON
- Other
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Added 2 hours ago
RT
Hydronics technician
Reggin Technical Services
Calgary, AB
- $46.35 to $57.94 CAD / hour
- Full-time
Measure and lay out reference points for installation
Added 2 hours ago
AM
Tire technician
Action Muffler Auto Repairs Southside Ltd.
Edmonton, AB
- From $22 CAD / hour
- Full-time
- On-site
Added 3 hours ago
HX
Transport refrigeration technician
Highway Xpress Transport
Calgary, AB
- From $40 CAD / hour
- Full-time
- On-site
Measure and lay out reference points for installation
Added 3 hours ago
IN
Electronic service technician
Information Network Systems Inc
Waterloo, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 3 hours ago
BT
Tire technician
Brother Truck and Trailer Tire
Mississauga, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 3 hours ago
NP
Tire technician
NICOLETTI PNEUS & MÉCANIQUE
Joliette, QC
- $20.5 to $28.35 CAD / hour
- Full-time
- On-site
Added 3 hours ago
NP
Tire technician
NICOLETTI PNEUS & MÉCANIQUE
Sorel, QC
- $20.5 to $29.92 CAD / hour
- Full-time
- On-site
Added 4 hours ago
CW
Window and door service technician
Centra Windows
Calgary, AB
- $37 to $39 CAD / hour
- Full-time
- On-site
Added 5 hours ago
NI
User support technician
Novagems Inc.
Abbotsford, BC
- From $38 CAD / hour
- Full-time
- On-site
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Added 5 hours ago
C
Amusement Electronics Technician
Cineplex
Whitby, ON
- Part-time
The Amusement Technician will conduct preventative maintenance diagnostics to ensure that Playdium gaming equipment maintains the highest industry standards. The Amusement Technician is…
Added 5 hours ago
MS
Refrigeration technician
Marine Seafood
Delta, BC
- $43 to $46 CAD / hour
- Full-time
- On-site
Measure and lay out reference points for installation
Added 6 hours ago
OP
Electrical power system technician
On Power Systems Inc.
Langley, BC
- From $38.4 CAD / hour
- Full-time
Added 6 hours ago
GT
Cellular telephone technician
GANESH TECH INC.
Edmonton, AB
- From $38 CAD / hour
- Full-time
- On-site
Added 6 hours ago
NB
Agricultural equipment technician
Novlan Bros Sales Partnership
North Battleford, SK
- $35 to $50 CAD / hour
- Full-time
- On-site
Agricultural Equipment Technician Red Seal Certificate
Added 7 hours ago
GS
Electronics technician
Gems Security Systems
Woodbridge, ON
- From $36.25 CAD / hour
- Full-time
- On-site
Conduct or supervise the installation, commissioning, and operation of electrical and electronic equipment and systems
Added 7 hours ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
…hydraulic and pneumatic diagrams to determine correct assembly, installation, alignment, and testing…

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Oct 16, 2026
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Oct 8, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Experience troubleshooting Zebra printers or label makers, as well as Zebra barcode scanners
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply About employer

More about this job

Responsibilities

The Desktop Support Engineer will maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals. They are responsible for managing help desk requests, documenting resolutions, and performing hands-on software and hardware upgrades.

Requirements

Candidates should have 5+ years of experience or an associate's degree in a related field. Proficiency in troubleshooting Zebra hardware, Microsoft and Mac operating systems, and strong interpersonal communication skills are required.

Skills

Desktop support
Hardware troubleshooting
Software installation
Zebra printers
Barcode scanners
Microsoft OS
Mac OS X
Technical documentation
Customer service
Problem solving
Analytical skills
Communication skills
System configuration
Help desk support
Diagnostic utilities

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Zebra Printers
Barcode Scanners
Microsoft
Mac OS X
Troubleshooting
Help Desk
System Configuration
Technical Support
Diagnostic Utilities
Documentation
Customer Service
IT Communications
Network Implementation
Peripherals
File Backups
Knowledge Base
Analytical Skills

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