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Added 16 mins ago
SS
Marketing project manager
Sztar Solutions Ltd.
Calgary, AB
- From $36.1 CAD / hour
- Full-time
- On-site
Gather, research and prepare communications material
Added 23 mins ago
MC
Senior Fiber Optic Technician
Meta Communications LLC
Field, BC
- Full-time
Clear advancement paths from technician to senior engineer to project manager. We promote from within and provide mentorship programs to help you achieve your career goals.
Added 38 mins ago
DG
Office Services Clerk
Doane Grant Thornton LLP
Halifax, NS
- Full-time
…office maintenance and business processes supporting the office manager. This is predominantly a customer service role for which you will need strong communications skills with the ability…
Added 1 hour ago
FH
Registered Nurse, Medicine - Oncology - Surrey Memorial Hospital
Fraser Health Authority
Surrey, BC
- $41.42 to $59.52 CAD / hour
- Other
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 2 hours ago
FH
Registered Nurse, Medicine - Oncology - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Added 2 hours ago
S
Research Coordinator (SRI) - Evaluative Clinical Sciences - Regular Full-Time 2026-18762 (2026-18762)
Sunnybrook
Toronto, ON
- Full-time
…supervision of the Principal Investigator(s) and/or Research Program Manager to coordinate and support a variety of orthopaedic research projects. The candidate will be expected to work…
Added 2 hours ago
CL
COORDINATOR, EVENTS AND ACTIVATIONS - STUDENT RECRUITMENT
Collège LaSalle, Montréal
Portage-du-Fort, QC
- Full-time
College or university training in marketing, communications, event management or related field;
Added 2 hours ago
Technical Publications Manager
Tigercat | MacDonald Steel
Brantford, ON
We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement,…
Added 2 hours ago
BE
Project Manager
Battlefield Equipment Rentals
ON · Stoney Creek, ON
- Full-time
We have an immediate opening for a Project Manager, working out of our Stoney Creek location. Our Project Manager will oversee projects from inception to completion - planning, executing,…
Added 4 hours ago
A
Analyste Principal d'Affaires
Astek
Montreal, QC
- Full-time
Tu travailleras avec les équipes des communications, les utilisateurs, les architectes, les spécialistes TI, les fournisseurs et le gestionnaire de projet.
Added 4 hours ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 4 hours ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Full-time
Support the Store Manager and Assistant Store Manager with daily operations and assume leadership responsibilities in their absence.
Added 5 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrates proficiency in written and verbal communications skills.
Added 5 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrates proficiency in written and verbal communications skills.
Added 5 hours ago
S
Senior Project Manager – Conventional Signaling
SYSTRA
Toronto, ON
- $170,000 to $220,000 CAD / year
- Full-time
Roles and responsibilities for Senior Project Manager - Conventional Rail Signaling :
Added 5 hours ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 5 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrates proficiency in written and verbal communications skills.
Added 5 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrates proficiency in written and verbal communications skills.
Added 5 hours ago
Business Sales Consultant
Rogers Communications
Burnaby, BC · North Vancouver, BC · Surrey, BC · Vancouver, BC · Calgary, AB
Not sure if you should apply for this role? Talk to your Manager or your HR Business Partner.
Added 5 hours ago
Merchandiser
Bunge
Montreal, QC
Evaluates employee performance and makes recommendations to the manager on the hiring, promotion and discharge of employees.
Added 5 hours ago
R
Account-Based Marketing Manager - TrainAI
RWS
Canada
- Full-time
Custom-tailor TrainAI cross-channel communications and ABM campaigns to directly address each account’s specific needs and challenges: personalized, account-specific sales enablement…
Added 5 hours ago
CC
Bilingual Human Resources Generalist (contract)
Canadian Cancer Society
Ottawa, ON · Montreal, QC · Quebec, QC · Vancouver, BC · Halifax, NS · St. John's, NL
- $68,000 to $75,000 CAD / year
- Full-time
- Temporary
Collaborate with the hiring manager to prepare relevant interview questions and assessments for each position.
Added 5 hours ago
Client Services Coordinator
Canadian Cancer Society
Montreal, QC
Ensure effective communication regarding the program with the Lodge Manager and other lodge staff utilizing the lodge communication book and RDP database.
Added 5 hours ago
CC
Senior Manager, Salesforce Platform Architecture & Development
Canadian Cancer Society
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB
- Full-time
Job Title: Senior Manager, Salesforce Platform Architecture & Development
Added 5 hours ago
Coordinator, Client Services - Casual
Canadian Cancer Society
Prince George, BC
Ensure effective communication regarding the program with the Lodge Manager and other lodge staff utilizing the lodge communication book and Reservation database.

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

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Job details

Apply by: Oct 16, 2026
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Oct 8, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Experience troubleshooting Zebra printers or label makers, as well as Zebra barcode scanners
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply About employer

More about this job

Responsibilities

The Desktop Support Engineer will maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals. They are responsible for managing help desk requests, documenting resolutions, and performing hands-on software and hardware upgrades.

Requirements

Candidates should have 5+ years of experience or an associate's degree in a related field. Proficiency in troubleshooting Zebra hardware, Microsoft and Mac operating systems, and strong interpersonal communication skills are required.

Skills

Desktop support
Hardware troubleshooting
Software installation
Zebra printers
Barcode scanners
Microsoft OS
Mac OS X
Technical documentation
Customer service
Problem solving
Analytical skills
Communication skills
System configuration
Help desk support
Diagnostic utilities

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Zebra Printers
Barcode Scanners
Microsoft
Mac OS X
Troubleshooting
Help Desk
System Configuration
Technical Support
Diagnostic Utilities
Documentation
Customer Service
IT Communications
Network Implementation
Peripherals
File Backups
Knowledge Base
Analytical Skills

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