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Added 14 mins ago
TN
Vape / Budtender
True North Construction Company
Chatham-Kent, ON
- $18 to $18.75 CAD / hour
- Part-time
Open and close the store in accordance with security and operational procedures
Added 28 mins ago
TH
Receiving Associate: Part Time - CHINOOK
The Home Depot Canada
Calgary, AB
- Part-time
…(Rough Goods Receipt)/DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ system using the tools provided (e.g., First Phone). All Receiving…
Added 28 mins ago
TH
Receiving Associate Part Time - BURLINGTON
The Home Depot Canada
Burlington, ON
- Part-time
…(Rough Goods Receipt)/DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ system using the tools provided (e.g., First Phone). All Receiving…
Added 28 mins ago
RS
Grounds Service Worker (On-Call)
Richmond School District No. 38
Richmond, BC
- Temporary
…and facilities. This position is under the supervision of the Manager, Maintenance Planning and Improvements but work is performed with instructions received from the Grounds Foreperson as…
Added 28 mins ago
TH
Head Cashier: Full Time - NANAIMO
The Home Depot Canada
Nanaimo, BC
- Full-time
Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.
Added 42 mins ago
RS
Computer Systems Technologist - Level 2
Richmond School District No. 38
Richmond, BC
- Full-time
…position is under the general supervision of the Assistant Manager of Technology and Information Services, but work is performed independently with minimal direction…
Added 58 mins ago
TH
Millwork Sales Associate Part Time - 7160 Millwork
The Home Depot Canada
North Bay, ON
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 58 mins ago
B
Warehouse Operator - Part-Time - Saanich
Buckerfield's
Saanich, BC
- Part-time
May require you to work weekends and statutory holidays, as scheduled by the Store Manager
Added 58 mins ago
TH
Lumber & Building Materials Sales Associate Part Time - 7160 North Bay
The Home Depot Canada
North Bay, ON
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 58 mins ago
TH
Kitchen & Bath Sales Associate - 7160 North Bay
The Home Depot Canada
North Bay, ON
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 58 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Pay attention to store security, by monitoring activity within the store.
Added 58 mins ago
TH
Hardware Sales Associate Part Time - 7160 North Bay
The Home Depot Canada
North Bay, ON
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 1 hour ago
W
Temp. Cashier
Walmart
Greenwood, NS
- Part-time
6. Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.
Added 1 hour ago
B
Assistant Store Manager - Parksville
Buckerfield's
Parksville, BC
- Full-time
Buckerfield's Parksville - Assistant Store Manager - Salary: $50,000.00 - $54,000.00 per year
Added 1 hour ago
RS
Grounds Service Worker (On-Call)
Richmond School District No. 38
Richmond, BC
- Part-time
…and facilities. This position is under the supervision of the Manager, Maintenance Planning and Improvements but work is performed with instructions received from the Grounds Foreperson as…
Added 1 hour ago
RS
Computer Systems Technologist - Level 2
Richmond School District No. 38
Richmond, BC
- Internship
…position is under the general supervision of the Assistant Manager of Technology and Information Services, but work is performed independently with minimal direction…
Added 2 hours ago
SC
shift supervisor - Store# 22729, FERNIE
Starbucks Coffee Company
Fernie, BC
- Full-time
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Added 2 hours ago
SC
shift supervisor - Store# 04729, FANSHAWE & WONDERLAND
Starbucks Coffee Company
London, ON
- Full-time
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Added 3 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 4 hours ago
Contract Manager - 18 Months
Store Support
Brampton, ON
…draft and negotiate contracts for Goods/Services. The Contract Manager should ensure his/her drafting skills reflect the outcome of negotiations. This role will support multiple business…
Added 4 hours ago
VE
Finance and control manager
Volta Energy Solutions Canada Inc.
Brossard, QC · Granby, QC
- $120,000 to $170,000 CAD / year
- Full-time
- On-site
Added 4 hours ago
VE
Business strategy manager
Volta Energy Solutions Canada Inc.
Brossard, QC · Granby, QC
- $130,000 to $180,000 CAD / year
- Full-time
- On-site
Added 4 hours ago
M
Restaurant assistant manager
McDonald's
Farnham, QC
- From $50,960 CAD / year
- Full-time
- On-site
Added 4 hours ago
IC
Commercial Service and Installation Technician
Intek Communications Inc.
Toronto, ON
- Full-time
…Installation Technician, under the direction of the Regional Manager. The Commercial Service and Installation Technician will primarily be responsible to install and trouble shoot cable and…

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

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Job details

Apply by: Oct 16, 2026
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Oct 8, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Experience troubleshooting Zebra printers or label makers, as well as Zebra barcode scanners
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply About employer

More about this job

Responsibilities

The Desktop Support Engineer will maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals. They are responsible for managing help desk requests, documenting resolutions, and performing hands-on software and hardware upgrades.

Requirements

Candidates should have 5+ years of experience or an associate's degree in a related field. Proficiency in troubleshooting Zebra hardware, Microsoft and Mac operating systems, and strong interpersonal communication skills are required.

Skills

Desktop support
Hardware troubleshooting
Software installation
Zebra printers
Barcode scanners
Microsoft OS
Mac OS X
Technical documentation
Customer service
Problem solving
Analytical skills
Communication skills
System configuration
Help desk support
Diagnostic utilities

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Zebra Printers
Barcode Scanners
Microsoft
Mac OS X
Troubleshooting
Help Desk
System Configuration
Technical Support
Diagnostic Utilities
Documentation
Customer Service
IT Communications
Network Implementation
Peripherals
File Backups
Knowledge Base
Analytical Skills

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