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Added 1 hour ago
AS
Senior Data Developer
AgileGrid Solutions
Canada
- Full-time
We are seeking a highly skilled Senior Data Developer (Engineer) to join our dynamic team. This role is instrumental in establishing a robust data foundation for Contact Distributor, our…
Added 3 hours ago
CE
Mechanical engineer
Candu Energy Inc.
Mississauga, ON
- $124,000 to $135,000 CAD / year
- Full-time
- Hybrid
Registration as a Professional Engineer (P. Eng.) by a provincial or territorial association
Added 4 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Develop and quantify relationships between package performance, polymer properties, preform design, injection molding, reheating, and stretch blow molding processes.
Added 4 hours ago
TC
Quality Engineer
Tata Consultancy Services
Canada
- Full-time
Design, develop, and maintain automated tests using Playwright.
Added 5 hours ago
GD
Computer Modeling & Simulation Staff Specialist/Engineer
General Dynamics Land Systems–Canada
London, ON
- Full-time
Computer Modeling & Simulation Staff Specialist/Engineer P55
Added 6 hours ago
GE
Applications sales engineer
GE Energy Power Conversion Canada Inc
Peterborough, ON
- $117,300 to $167,300 CAD / year
- Full-time
- Hybrid
Provide input into product design where goods or services must be tailored to suit client's needs
Added 8 hours ago
TI
Electrical engineer
TowBrite Inc.
Vars, ON
- $55.29 to $57.29 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 8 hours ago
GI
Embedded Software Engineer
Garmin International, Inc.
Cochrane, AB
- Full-time
May perform as a technical leader or Lead Software Engineer for derivative software project
Added 8 hours ago
GI
Algorithm Software Engineer
Garmin International, Inc.
Cochrane, AB
- Full-time
Design innovative algorithms and prototype them in python
Added 10 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Develop and quantify relationships between package performance, polymer properties, preform design, injection molding, reheating, and stretch blow molding processes.
Added 10 hours ago
TD
Software engineer
Tao Digital ULC
Toronto, ON
- From $57 CAD / hour
- Full-time
- Hybrid
Research technical information to design, develop and test computer-based systems
Added 12 hours ago
V
Senior Software Engineer (Rust)
Varonis
Vancouver, BC
- Full-time
Senior Software Engineer – Secure AI Platform (Vancouver, On-Site)
Added 12 hours ago
V
QA Engineer
Varonis
Vancouver, BC
- Full-time
The Role: We are seeking a highly skilled QA Engineer to join our R&D team supporting Varonis Atlas. In this role, you will design, implement, and execute tests to ensure the reliability,…
Added 13 hours ago
AA
Mechanical engineer
Airhawke Aerospatial inc
Saint-Laurent, QC
- From $36.06 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 15 hours ago
PC
Subsea equipment engineer, offshore drilling rig
Puglisevich Crews and Services Limitied
St. John's, NL
- $173,313.71 to $281,441.28 CAD / year
- Full-time
- Contract
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 15 hours ago
KG
Control systems engineer
Kb1 Group Inc
Edmonton, AB · Fort McMurray, AB
- $45 to $50 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 15 hours ago
PC
Subsea engineer
Puglisevich Crews and Services Limitied
St. John's, NL
- $158,599.8 to $255,435.2 CAD / year
- Full-time
- Contract
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 16 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Develop and quantify relationships between package performance, polymer properties, preform design, injection molding, reheating, and stretch blow molding processes.
Added 16 hours ago
NG
Desktop Support Engineer (Level 2)
NSC Global
Brantford, ON
- Other
NSC Global is currently looking for a Desktop Support Engineer to join our growing company.
Added 17 hours ago
F
Mechanical Design Engineer I
Fluor
Vancouver, BC
- Full-time
Develop and review specifications, including design criteria
Added 23 hours ago
II
Mechanical engineer
illumiSonics Inc
Waterloo, ON
- $85,000 to $95,000 CAD / year
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 1 day ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Every day I get to help someone. Whether it's an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I…
Added 1 day ago
CI
Mechanical engineer
ConeTec Investigations
Burnaby, BC
- $85,000 to $90,000 CAD / year
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 1 day ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Develop and quantify relationships between package performance, polymer properties, preform design, injection molding, reheating, and stretch blow molding processes.
Added 1 day ago
OP
Mechanical Engineer (Mechanisms and Ruggedized Hardware)
Open People Network (OPN)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Everything physical. Our hardware lives outdoors year-round in one of the harshest climates on the continent, and parts of it must actuate reliably after months of cold standby. You own…

NSC Global

Desktop Support Engineer (Level 2)

Brantford, ON, Canada

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Job details

Apply by: Oct 16, 2026
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Oct 8, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Experience troubleshooting Zebra printers or label makers, as well as Zebra barcode scanners
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

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More about this job

Responsibilities

The Desktop Support Engineer will maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals. They are responsible for managing help desk requests, documenting resolutions, and performing hands-on software and hardware upgrades.

Requirements

Candidates should have 5+ years of experience or an associate's degree in a related field. Proficiency in troubleshooting Zebra hardware, Microsoft and Mac operating systems, and strong interpersonal communication skills are required.

Skills

Desktop support
Hardware troubleshooting
Software installation
Zebra printers
Barcode scanners
Microsoft OS
Mac OS X
Technical documentation
Customer service
Problem solving
Analytical skills
Communication skills
System configuration
Help desk support
Diagnostic utilities

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Hardware
Software
Zebra Printers
Barcode Scanners
Microsoft
Mac OS X
Troubleshooting
Help Desk
System Configuration
Technical Support
Diagnostic Utilities
Documentation
Customer Service
IT Communications
Network Implementation
Peripherals
File Backups
Knowledge Base
Analytical Skills

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