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Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 hours ago
GD
Systems Engineering Analysts (SoS), Junior
General Dynamics Missions System International
Ottawa, ON · Calgary, Alberta
- Full-time
Experience with Model-Based Systems Engineering techniques and tools (Enterprise Architect preferred) .
Added 4 hours ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
Represent Husky technically in front of customers, suppliers and technical partners
Added 4 hours ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
…Development Engineer. The successful candidate will lead the technical development of packaging products working with business development, completing engineering, and subsequent launch…
Added 5 hours ago
C
Senior AI Engineer
Cloudoplus
ON · Ontario, Canada
- Full-time
…artificial intelligence, and distributed systems experience to architect, design, develop, and deploy highly scalable, production-grade AI…
Added 5 hours ago
SAP Solution Architect
Groupe Avversita
Montreal, QC
We are looking for an SAP Solution Architect to support our clients in establishing their IT architecture throughout SAP projects. The SAP Solution Architect plays a central role in the…
Added 6 hours ago
NT
Corporate Controller
Novarc Technologies Inc
Burnaby, BC
- $170,000 to $190,000 CAD / year
- Full-time
You will be the architect of our financial systems, ensuring that as our production of Spool Welding Robots (SWR) scales globally, our financial infrastructure remains world-class.
Added 6 hours ago
C
Software Engineer – AI-Assisted Development
CGI
Montreal, QC
- Full-time
Design, develop, modernize and maintain complex applications aligned with clients’ business needs, in accordance with the direction and standards set by the solution architect.
Added 6 hours ago
C
Ingénieur(e) applications GenAI / agentiques et DevSecOps
CGI
Montreal, QC
- Full-time
…accordance with the standards and guardrails defined by the solution…
Added 6 hours ago
C
Architecte principal(e) de données – Modélisation et gouvernance des données d’entreprise
CGI
Montreal, QC
- Full-time
We are seeking an experienced Senior Data Architect focused on data governance and Supplier Master data. Within the Enterprise Data Management function, this role translates business…
Added 6 hours ago
C
Generative AI and Agentic Solutions Architect
CGI
Montreal, QC
- Full-time
Define the architecture and technical direction of generative AI and agentic solutions, considering clients’ business needs, environmental constraints, and security, reliability and cost…
Added 6 hours ago
TE
Cloud Operations Lead
THE EMPIRE LIFE INS. CO
Kingston, ON · Toronto, ON
- $92,960 to $142,960 CAD / year
- Full-time
Hone your skills - this is an opportunity that allows for you to grow your technical, and functional skills.
Added 6 hours ago
AI
Service Delivery Manager – Azure Cloud Infrastructure & Operations
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
Microsoft Certified: Azure Solutions Architect Expert.
Added 6 hours ago
W
Principal Architect
WalterFedy
Toronto, ON
- Full-time
The highly experienced and visionary Principal Architect will lead and manage complex architectural projects from concept through completion. This role requires a strategic thinker with a…
Added 6 hours ago
CE
Architecte Matériel Senior
CMC Electronics
Montreal, QC
- Full-time
Technical Design & Architecture: Lead the hardware design, specifications and architecture, aligned with system-level and certification requirements. Document decisions (block diagrams, the…
Added 7 hours ago
I
Solutions Architect
Insight
Toronto, ON
- Full-time
As a Solutions Architect, you will provide consulting, analysis, design, and/or implementation support for Microsoft 365, Microsoft Purview, Microsoft Entra, Microsoft Defender, and other…
Added 7 hours ago
P
Solutions Architect
Presidio
Grand Rapids, MB
- Full-time
A successful Solutions Architect will be able to demonstrate technical and design expertise based on past/present experience in deployment, administration, configuration, or integration.…
Added 7 hours ago
P
Sr. Solutions Architect
Presidio
Grand Rapids, MB
- Full-time
Architect - Datacenter is a pre-sales resource who leads the consultative discovery of our customers' business objectives and translates them into effective datacenter solutions.
Added 7 hours ago
GA
Architecte de Solution SAP | SAP Solution Architect
Groupe Avversita
Montreal, QC
- Full-time
We are looking for an SAP Solution Architect to support our clients in establishing their IT architecture throughout SAP projects. The SAP Solution Architect plays a central role in the…
Added 8 hours ago
UO
Senior Advanced Research Computing Systems Administrator
University of Victoria
Victoria, BC
- Internship
Reporting to the Manager and Architect of Advanced Research Computing Infrastructure, the Senior Advanced Research Computing Systems Administrator works as part of a team to design, build,…
Added 8 hours ago
7
Senior Software Developer, Mid-Market
7shifts
Remote, Canada
- $145,000 to $190,000 CAD / year
- Full-time
- Remote
Architect and lead early development on a new permissions and authorization system, mapping the migration path from what exists today and sequencing the transition safely
Added 9 hours ago
N
Software Engineer - C++/Linux - Envoy Gateway
Nutanix
Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
You will report to a seasoned Technical Manager who will provide mentorship and guidance as you navigate through your responsibilities. The work setup at Nutanix AI is a hybrid model,…
Added 9 hours ago
IC
Power Delivery Design Engineer
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
Design for debug: architect observability into the board from the start, including per-rail voltage and current sense points, Kelvin-sense and probe landing points, telemetry and…
Added 9 hours ago
O
Senior Director, Data Center Facilities Development
Oracle
Quebec, QC
- $163,600 to $268,800 CAD / year
The position requires a combination of organizational leadership, technical depth, design governance, and portfolio management. The successful candidate will establish clear design…
Added 9 hours ago
I
Database Architect - InteleShare
Intelerad
Canada
- Full-time
The Database Architect designs, implements, and optimizes the database architecture that powers Intelerad's medical imaging solutions. This strategic technical leader will be responsible…

NTT DATA North America

ServiceNow Architect - FTR - Burnaby

Burnaby, BC, Canada

Pay Scale - $133,154.6 yearly · Full-time

Apply About employer

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Job details

Pay: Pay Scale - $133,154.6 yearly
Job type: Full-time
Apply by: Dec 8, 2026
Experience: 6 years of experience as a Senior ServiceNow Developer or Architect
Posting language: English
Posted: Sep 18, 2026

Original job description

Req ID: 69128

This position is with NTT DATA BCU, Inc. and is part of the BCGE Union.

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be

part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow Architect - FTR - Burnaby to join our team in Burnaby, British Columbia (CA-BC), Canada (CA).

Purpose of Position

The ServiceNow Architect is an expert in ServiceNow design and development principles that enables him/her to work with external development partners and key stakeholders to develop solutions that embrace ITIL processes and ServiceNow best practices. He/she will be responsible for design, delivery and evolution of the ServiceNow platform by defining platform governance, architecture & evolution maturity roadmaps, and will drive innovation in the field of analytics, business intelligence & self-service.

Accountabilities

Define policy & standards – Architecture principles, Integration standards, Platform upgrade strategy, performance tuning etc. for ServiceNow projects
Create and maintain API and data integration processes between ServiceNow and other applications.
Define development best practices, architecture, code review and provide technical leadership and mentoring to the ServiceNow Team.
Consult with Customer and Service Management teams on platform enhancements and improvements including identifying potential opportunities for improvement of the platform.
Ensure adherence to ServiceNow best practices, minimize customization, optimize out-of-the box usage, maintain upgradability and platform health.
Collaborate with ServiceNow Support concerning strategies and technical aspects of platform upgrades, patch installation and hot fixes.
Responsible for executing patching and upgrades to the ServiceNow Platform.

Competencies (To be assessed during interviews)

Deep technical understanding of the ServiceNow platform, including modules like ITSM, ITOM, HR, and others relevant to the organization.
Knowledge of ITIL v3/v4 practices (Incident, Problem, Change, Service Request, Configuration/Asset) and experience documenting user stories in support of these processes.
Strong analytical and problem-solving skills to assess business processes, identify needs, and propose effective solutions.
Ability to understand technical concepts and communicate them effectively to non-technical stakeholders. Familiarity with scripting and workflows within ServiceNow.
Strong interpersonal skills to collaborate with cross-functional teams and manage stakeholder relationships effectively.
Ability to work in a fast-paced environment and adapt to changing priorities and technologies.

Qualifications

A bachelor’s degree in information technology, computer science, or equivalent combination of education and work experience.
6 years of experience as a Senior ServiceNow Developer or Architect
ServiceNow Certified Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified ITSM Implementer (CIS-ITSM)
ITIL 4 Foundation - Certification

Financial Responsibility

Not applicable

Direct Supervision

Provides technical guidance and direction to ServiceNow team

Project/Team Leadership or Training

Participates in projects as required.
Provides coaching and direction to ServiceNow development team.
Provides training and support of new members to the ServiceNow team.

Please note, as per the CBA and Human Rights Code of BC, this posted position may be used for accommodation of union members based on medical or human rights grounds without previous notice. The Employer must give preference to a union member who has submitted an approved the accommodation request if the positions is still vacant during the recruitment process.

Pay Scale - $133,154.6 yearly

About NTT DATA Services

NTT DATA BCU is an entity of NTT DATA Services, global business and IT services provider specializing in digital,

cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process

services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard

to race, gender, disability, age, veteran status, sexual orientation, gender identity, or any other class protected by law.

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More about this job

Responsibilities

Define and lead ServiceNow architecture, governance, integration standards, development practices, and platform evolution, ensuring solutions follow ITIL and ServiceNow best practices. Deliver platform upgrades and patches, advise stakeholders on improvements, and provide technical guidance, coaching, and training to the ServiceNow team.

Requirements

Requires a bachelor’s degree in information technology, computer science, or equivalent education and experience, plus six years of experience as a Senior ServiceNow Developer or Architect. Required credentials include ServiceNow CSA, CAD, and CIS-ITSM certifications, as well as ITIL 4 Foundation; candidates should also have strong ServiceNow platform, ITIL, scripting, analytical, and stakeholder communication skills.

Skills

ServiceNow Architecture
ServiceNow Development
ITIL Practices
IT Service Management
IT Operations Management
HR Service Management
API Integration
Data Integration
ServiceNow Scripting
Workflow Development
Platform Governance
Platform Upgrades
Performance Tuning
Analytics
Business Intelligence
Technical Leadership

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
HR Service Management
ITIL
ITIL 4 Foundation
ServiceNow Certified Administrator
CIS-ITSM
ServiceNow Architecture
Platform Governance
API Integration
Data Integration
Scripting
Workflows
Platform Upgrades
Patch Installation
Hot Fixes
Performance Tuning
Analytics
Business Intelligence
Self-Service
Incident Management
Problem Management
Change Management
Service Requests
Configuration Management
Asset Management
ITIL Best Practices
Code Review

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