Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Sep 23, 2026

Hiring at a glance

View jobs

Open jobs: 1,858
Employers: 511

Advertised starting pay

Average starting payCAD / hour: $18.36Across 229 listings
Average starting payCAD / year: $46,322Across 45 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%134 listings
On-site: 91%1,691 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (224), Farm Boy Inc. (186), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 23 days ago
Customer Service Representative (Casual) - Matheson
LCBO
Matheson, ON
Part-time
Reporting to the Store manager, you will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and spirits.
Added 23 days ago
Customer Service Representative (Casual) - Dryden
LCBO
Dryden, ON
Part-time
Reporting to the Store manager, you will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and spirits.
Added 23 days ago
Customer Service Representative (12-Month Maternity Leave Coverage)
Mauser Packaging Solutions
Edmonton, AB
Full-time
Understand customer needs and requirements by providing exceptional customer service
Added 28 days ago
Customer Service Representative
Motion
Sudbury, ON · Lively, ON
Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 23 days ago
Customer Service Representative
Farm Boy Inc.
Guelph, ON
From $17.8 CAD / hour
Full-time
Added 23 days ago
Customer Service Associate
J.D. Irving, Limited
Moncton, NB
Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system.
Added 23 days ago
Bilingual Program Administration / Customer Service Representative
CMG Marketing
Toronto, ON
Full-time
CMG Marketing, a full-service marketing, contact center, and program management company, is seeking a highly skilled and experienced Program Administration / Customer Service Representative…
Added 23 days ago
Bilingual Customer Service Representative (EN/SP)
Recrute Action
ON · Toronto, Mississauga, Brampton, Ontario
Contract
Bilingual Customer Service Representative (English/Spanish)
Added 28 days ago
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
$17.6 CAD / hour
Full-time
Added 23 days ago
Customer Support Representative (October to February)
Stichting Mission on Wheels
Calgary, AB · Vaughan, ON
$50,000 to $54,000 CAD / year
…across Canada and the USA, and we're looking for a knowledgeable Customer Support Representative to join our team. Whether a customer has a question about an order, a logistics hiccup, or…
Added 23 days ago
Customer Service Representative
Circle K
Hunter River, PE
Store 6002117: 19782 Malpeque Road, Hunter River, Prince Edward Island C0A 1N0As a Customer Service Representative, you will enjoy:
Added 23 days ago
Customer Service Representative
Circle K
Dieppe, NB
Part-time
As a Customer Service Representative, you will enjoy:
Added 29 days ago
Contract Customer Service Representative - CDI (Toronto)
Challenger Motor Freight Inc
Woodbridge, ON
Full-time
Added 29 days ago
Customer Service Associate
Kent Building Supplies
Gander, NL
Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system
Added 28 days ago
Customer Service Agent (full-time)
SAIL
Terrebonne, QC
Full-time
As a customer service agent, you are the first and last point of con
Added 15 days ago
Customer Service Representative
U-Haul
Port Moody, BC
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a…
Added 24 days ago
Overnight Customer Service Representative
Circle K
Saint John, NB
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative - Markham
Umicore
Markham, ON
Added 1 month ago
Bilingual Customer Service Representative
TC Transcontinental
Aurora, ON
Full-time
Added 25 days ago
Customer Service Associate I
Dollar Tree Stores
Sudbury, ON
Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 25 days ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
From $17.6 CAD / hour
Part-time
Added 29 days ago
APPLY NOW – Join the CRA as an English Essential SP03 Call Centre Agent in the Ontario Region.
Canada Revenue Agency - Agence du revenu du Canada
Kingston, ON
Full-time
Added 29 days ago
Customer service associate
RONA
Saint-Bruno, QC
Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 3 months ago
Customer Service Representative
PROVINCIAL AEROSPACE LTD
NL
Part-time
…performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're looking for more great people to join our team. If you…
Added 1 month ago
Overnight Customer Service Representative
Circle K
Dartmouth, NS
As a Customer Service Representative, you will enjoy:

NTT DATA Services

Customer Service Representative (On Site)

Ottawa, ON, Canada
Nepean, ON, Canada

Pay: Rate of Pay: $19.00/HR
Education: High school diploma
Posting language: English
Posted: Aug 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Req ID: 387928 

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:

Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT DATA Offer? We’re glad you asked!

All equipment required for you to be successful in your role
Virtual paid training
Comprehensive benefits package (medical, vision, and dental)
Employee Assistance Program
RRSP program options
Short- and Long-Term Disability options
Rewards and Recognition programs
Internal career advancement opportunities

Position Overview:

The Inbound Customer Service Representative supports customers of a telecom provider by handling inquiries about account related questions for internet, Wi-Fi, and home connectivity services. This role focuses on delivering clear, friendly, and accurate assistance while maintaining professionalism and empathy. ‑Fi, and home connectivity services. This role focuses on delivering clear, friendly, and accurate assistance

Position: Inbound Customer Service Representative

Position Location: Ottawa - 2175 Robertson Rd, Nepean, ON K2H 5Z2

Hours of Work: Monday-Sunday, 10:00am – 8:00pm EST

Rate of Pay: $19.00/HR

Responsibilities:

Answer inbound calls from clients regarding internet, Wi-Fi, modem, and account related questions.
Perform mild troubleshooting, such as guiding customers through modem resets, checking connections, verifying outages, and reviewing basic Wi-Fi settings.
Provide clear explanations of plans, billing, usage, equipment, and service features.
Create and update customer accounts, service tickets, and documentation in CRM systems.
Educate customers on self-service tools, equipment care, and tips for improving home Wi-Fi performance.
Maintain professionalism and empathy, especially when assisting customers experiencing service interruptions or frustration.
Coordinate with technical support teams or field technicians when issues require escalation.

Requirements:

High School Diploma Required.
A minimum of one year’s experience in customer service is required.
Previous experience in a call centre or technical support environment is an asset.
Basic understanding of internet and Wi-Fi concepts (modems, routers, signal strength) or willingness to learn.
Strong communication skills with the ability to explain technical steps in simple, friendly language.
Comfortable navigating multiple systems and multitasking during calls.
Patient, solution-oriented, and able to remain calm under pressure.
Reliable, punctual, and able to work in a metric-driven environment.
Familiarity with servicing customers in the United States is an asset.

This job posting is for active vacancies. Applications are screened with AI technology and reviewed by NTT DATA recruiters.

#NBIND

Inclusion. Belonging.

Unleashing the power of being unique.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

At NTT DATA what you do matters. Because here YOU can.

Apply About employer

More about this job

Responsibilities

The representative handles inbound calls regarding internet, Wi-Fi, and account-related inquiries while performing basic troubleshooting. They are also responsible for updating customer accounts in CRM systems and educating clients on service features and self-service tools.

Requirements

A high school diploma and at least one year of customer service experience are required for this role. Candidates should possess basic knowledge of internet and Wi-Fi concepts and demonstrate strong communication skills.

Skills

Customer service
Technical support
Troubleshooting
Communication
Multitasking
CRM systems
Internet connectivity
Wi-Fi configuration
Billing support
Problem solving
Patience
Empathy

Benefits

Medical insurance
Vision insurance
Dental insurance
Employee Assistance Program
RRSP program
Short-term disability
Long-term disability
Rewards and recognition programs
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Technical Support
Internet
Wi-Fi
Modem
Router
CRM
Troubleshooting
Billing
Account Management
Call Centre
Telecom
Google Authenticator
Ethernet
Hardware

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