Jobs in Canada

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Added 1 day ago
AC
Team Member
A&W Canada
ON
- Full-time
- Part-time
…right thing. From using compostable packaging to fundraising to support Canadians living with Multiple Sclerosis, we strive to make a positive impact in our…
Added 1 day ago
AW
Tenant Support Worker - Casual
ASK Wellness Society
Kamloops, BC
- $26.49 to $30.36 CAD / hour
- Part-time
Position Summary: As a Tenant Support Worker, you will provide life skills services to Program Participants who may struggle with mental health concerns, substance use challenges, and…
Added 1 day ago
AW
Care Aide
ASK Wellness Society
Kamloops, BC
- $29.22 to $33.54 CAD / hour
- Part-time
The candidate must hold a current, valid BC Driver's License
Added 1 day ago
AW
Cleaner - Casual
ASK Wellness Society
Merritt, BC
- $21.72 to $24.87 CAD / hour
- Must have good time management skills within a fast-paced, high-intensity work environment · - WHMIS certification is required
Added 1 day ago
AW
Life Skills Worker
ASK Wellness Society
Kamloops, BC
- $26.49 to $30.36 CAD / hour
- Part-time
- Encourage and support Program Participants to live as fully and independently as possible within the local community, providing information, emotional, organizational, and practical…
Added 1 day ago
AW
Tenant Support Worker - Casual
ASK Wellness Society
Penticton, BC
- $26.49 to $30.36 CAD / hour
- Part-time
Position Summary: As a Tenant Support Worker, you will provide life skills services to Program Participants who may struggle with mental health concerns, substance use challenges, and…
Added 1 day ago
AW
Maintenance Technician
ASK Wellness Society
Kamloops, BC
- $27.53 to $31.57 CAD / hour
- Full-time
…Market Impact Assessment (LMIA) or sponsor a Provincial Nominee Program (PNP)-based work…
Added 1 day ago
AW
Enhanced Care Nursing Coordinator RN
ASK Wellness Society
Kamloops, BC
- $47.26 to $57.84 CAD / hour
- Part-time
· Provide supervision and support to mitigate individual and program risk to ensure safety, comfort, and wellness;
Added 1 day ago
ND
Industry Consulting Manager
NTT DATA Canada, Inc.
Tiverton, NS
- Full-time
10+ years of IT Program and Project Management Delivery
Added 1 day ago
ND
Remote Customer Service Representative
NTT DATA Canada, Inc.
Brandon, MB
- $19.11 to $21.17 CAD / hour
- Full-time
Must have IOS 11 or Android version 10 (or newer)
Added 1 day ago
ND
Remote Bilingual Customer Care Associate
NTT DATA Canada, Inc.
Halifax, NS
- $20 CAD / hour
- Full-time
Must have flexibility and willingness to work rotational shifts, including evenings · Must have IOS 11 or Android version 10 (or newer)
Added 1 day ago
ND
Remote Customer Service Representative
NTT DATA Canada, Inc.
Calgary, AB
- $19.11 to $21.17 CAD / hour
- Full-time
Must have IOS 11 or Android version 10 (or newer)
Added 1 day ago
ND
Remote Customer Service Representative
NTT DATA Canada, Inc.
Halifax, NS
- $19.11 to $21.17 CAD / hour
- Full-time
Must have IOS 11 or Android version 10 (or newer)
Added 1 day ago
ND
Remote Inbound Technical Sales Specialist
NTT DATA Canada, Inc.
Toronto, ON
- $16.2 to $19.35 CAD / hour
- Full-time
Closing Mastery: Close deals fast, always eager to find opportunities to overcome objections and provide support where needed to close deals.
Added 1 day ago
ND
Remote Shareholder Experience Associate
NTT DATA Canada, Inc.
Sydney, NS
- $19.35 to $20.5 CAD / hour
- Full-time
Must have IOS 11 or Android version 10 (or newer)
Added 1 day ago
ND
Remote Inbound Technical Sales Specialist
NTT DATA Canada, Inc.
Edmonton, AB
- $16.2 to $19.35 CAD / hour
- Full-time
Closing Mastery: Close deals fast, always eager to find opportunities to overcome objections and provide support where needed to close deals.
Added 1 day ago
ND
Remote Inbound Technical Sales Specialist
NTT DATA Canada, Inc.
Halifax, NS
- Full-time
Closing Mastery: Close deals fast, always eager to find opportunities to overcome objections and provide support where needed to close deals.
Added 1 day ago
ND
Remote Shareholder Experience Associate
NTT DATA Canada, Inc.
Calgary, AB
- $19.35 to $20.5 CAD / hour
- Full-time
Must have IOS 11 or Android version 10 (or newer)
Added 1 day ago
ND
Inbound Customer Service Representative (English) - On Site
NTT Data
Ottawa, ON
- $19 CAD / hour
- Full-time
Coordinate with technical support teams or field technicians when issues require escalation.
Added 1 day ago
AC
Shift Supervisor
A&W Canada
Belleville, ON
- Full-time
Added 1 day ago
ND
Remote Bilingual Customer Care Associate
NTT DATA Canada, Inc.
Moncton, NB
- $20 to $21 CAD / hour
- Full-time
Must have flexibility and willingness to work rotational shifts, including evenings · Must have IOS 11 or Android version 10 (or newer)
Added 1 day ago
ND
Remote Part Time Shareholder Experience Associate
NTT DATA Canada, Inc.
Charlottetown, PE
- $19.35 to $20.5 CAD / hour
Must have IOS 11 or Android version 10 (or newer)
Added 1 day ago
ND
Remote Bilingual Technical Sales Specialist (French/English)
NTT Data
Calgary, AB · Edmonton, AB · Moncton, NB · Saint John, NB
- $16.2 to $17.7 CAD / hour
- Full-time
Must have IOS 11 or Android version 10 (or newer)
Added 1 day ago
ND
Remote Bilingual Customer Service Representative (English/French)
NTT Data
Edmonton, AB · Calgary, AB · Winnipeg, MB · Moncton, NB · Halifax, NS
- $18 to $20 CAD / hour
- Full-time
Must have IOS 11 or Android version 10 (or newer)
Added 1 day ago
S
Sales Representative - Sustainability Solutions - Saskatchewan
Stryker
Saskatoon, SK
- Full-time
Must have a valid driver's license

NTT DATA Canada, Inc.

Remote Customer Service Representative

Halifax, NS, Canada

$19.11 to $21.17 CAD / hour · Full-time

Apply on careers.nttdata.com About employer

Applications open in a new tab.

Job details

Pay: $19.11 to $21.17 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 27, 2026

Original job description

Req ID: 388392 

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:

Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.

Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.

Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.

Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT DATA Offer? We’re glad you asked!

All equipment required for you to be successful in your role

Virtual paid training

Comprehensive benefits package (medical, vision, and dental)

Employee Assistance Program

RRSP program options

Short- and Long-Term Disability options

Rewards and Recognition programs
Internal career advancement opportunities

Position Overview:

The successful candidates will be responsible for the membership experience through providing best in class credit card support and services. The Customer Service Specialist will be a valued member of the Credit Card Contact Centre team and will report into a Team Leader.

Position: Customer Service Representative

Position Status: Full time – Work from Home

Hours of Work: Monday – Sunday, 7am-11pm EST (Rotational Shifts)

Location: Alberta, Manitoba, New Brunswick, and Nova Scotia

Rate of Pay: $19.11/Hr (English) - $21.17/Hr Bilingual (English/French)

Responsibilities:

Manage incoming phone inquiries and requests from cardholders and financial institution partners which include, but not limited to general inquires, secure code, website support, points/rewards programs, card applications, sales, escalations, retention, activation's, balance inquiry.
Responsible for introducing and promoting new services in a business development capacity.
Maintaining timely problem resolution and high levels of customer satisfaction.
Validating customer information, and requests. Identify the customer’s needs through customer contact.
Analyze information presented by the caller to process next step according to the nature of the inquiry.
Remain current on program information and business initiatives, as well as corporate products and processes.
Identify and resolve complaints while influencing the situation to achieve a mutually satisfactory solution ensuring the escalation process is followed as necessary.
Accurately complete appropriate documentation for required transactions.
End call by completing necessary actions to fulfill customer requests.
Other duties as required.

Requirements:

Excellent communication skills in English (French considered an asset).
Previous sales experience considered an asset.
Demonstrated analytical and problem-solving skills.
Proficient in Microsoft Suite Applications
Positive attitude and demonstrated ability to get along with others.
Professional telephone manner and literacy required.
Credit/debit card processing and financial institution operations experience preferred.
Ability to offer products and services that align with customer profile and needs.
Align with the credit union philosophy of “people helping people” and the company’s core values: People Matter, Collaborate for Results, Ownership Perspective and Embrace Change.
Available for all required shifts, including evenings and weekends.

Working From Home Requirements:

High Speed internet with a minimum 30mb/s download and 10mb/s upload speeds (No Satellite Internet)
A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction.
You must be connected via Ethernet port and not by Wi-Fi.
Ability to download and use the Google Authenticator app.
Must have IOS 11 or Android version 10 (or newer).

This job posting is for future vacancies. Applications are screened with AI technology and reviewed by NTT DATA recruiters.

#BIND

Inclusion. Belonging.

Unleashing the power of being unique.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

At NTT DATA what you do matters. Because here YOU can.

Apply on careers.nttdata.com About employer

More about this job

Responsibilities

The Customer Service Representative will answer incoming calls from credit card holders and partner institutions and resolve their requests. They will verify customer information, promote new services, and complete documentation to finish each call.

Requirements

NTT DATA Canada needs candidates with strong English communication skills (French is an asset), a professional phone manner, and analytical and problem-solving ability. Previous sales or card-processing experience is an asset, and candidates must be available for evening and weekend shifts and meet the home-office internet and equipment requirements.

Skills

Customer service
Inbound call handling
Problem resolution
Escalation management
Customer retention
Sales and product promotion
Information validation
Documentation
Microsoft Office Suite
Google Authenticator
Credit card processing
Financial institution operations
Active listening
Bilingual communication (English/French)

Benefits

Medical, vision and dental coverage
Employee Assistance Program
RRSP program options
Short- and long-term disability options
Virtual paid training
Equipment provided
Rewards and recognition programs
Internal career advancement

Keywords

Customer Service Representative
remote customer service
call centre
contact centre
credit card support
customer support
inbound calls
customer retention
sales
bilingual English French
work from home
rotational shifts
Microsoft Office
financial services
credit union
card processing
Google Authenticator

Seniority

Entry level

Perks

Retirement plan
Wellness program
Paid training

Tools

Google Authenticator

Languages

English

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Work requirements

Jobs in Canada