Jobs in Canada

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Added 1 day ago
TC
HR Assistant, People & Culture
The Career Foundation
Toronto, ON
- $60,000 CAD / year
…Specialist, the HR Assistant, People & Culture provides essential support across employee engagement activities, HR administration and records maintenance, full-cycle recruitment and…
Added 1 day ago
TC
ODSP Employment Services and Placement Specialist
The Career Foundation
Toronto, ON
- $57,000 to $58,000 CAD / year
The Career Foundation’s Disability Employment Services Program is dedicated to supporting job seekers accessing the Ontario government’s Ontario Disability Support Program (ODSP). Our…
Added 1 day ago
TC
Career Success Coach
The Career Foundation
Toronto, ON
- $57,000 to $58,000 CAD / year
The position will also permit a hybrid schedule, allowing for one work from home day per week
Added 1 day ago
TC
Apprenticeship and Trades Pathways Navigator
The Career Foundation
Toronto, ON
- $57,000 to $58,000 CAD / year
…pathways, training options, and available financial supports to support successful outcomes for clients and employers…
Added 1 day ago
TC
Client Engagement and Program Administration Assistant
The Career Foundation
Toronto, ON
- $45,000 to $46,000 CAD / year
Program and Role Description: The Career Foundation operates five full suite Integrated Employment Services (IES) Centres across the Greater Toronto Area (GTA), conveniently located in…
Added 1 day ago
LI
Cashier Part Time Evening
Loblaws Inc.
Aurora, ON
- Part-time
Support in the delivery of company-directed promotions and programs
Added 1 day ago
LI
Cashier Part Time Evening
Loblaws Inc.
Aurora, ON
- Part-time
Support in the delivery of company-directed promotions and programs
Added 1 day ago
LI
Cashier Part Time Evening
Loblaws Inc.
Aurora, ON
- Part-time
Support in the delivery of company-directed promotions and programs
Added 1 day ago
LI
Cashier Part Time Evening
Loblaws Inc.
Ottawa, ON
- Part-time
Support in the delivery of company-directed promotions and programs
Added 1 day ago
BC
Health Care Assistant - SHOAL - Overnight Shift
Beacon Community Services
Victoria, BC
- $30.7 CAD / hour
- Full-time
…from the ground up. In this role, you’ll provide daily living support, encouragement, and companionship to seniors in a respectful, home-like setting, helping residents live with dignity,…
Added 1 day ago
BC
Health Care Assistant - SHOAL - Afternoon Shift
Beacon Community Services
Victoria, BC
- $30.7 CAD / hour
- Full-time
…from the ground up. In this role, you’ll provide daily living support, encouragement, and companionship to seniors in a respectful, home-like setting, helping residents live with dignity,…
Added 1 day ago
BC
Health Care Assistant - Parry - Morning Shift
Beacon Community Services
Victoria, BC
- $30.7 CAD / hour
- Part-time
…from the ground up. In this role, you’ll provide daily living support, encouragement, and companionship to seniors in a respectful, home-like setting, helping residents live with dignity,…
Added 1 day ago
LI
Cashier Part Time Evening
Loblaws Inc.
Thunder Bay, ON
- Part-time
Support in the delivery of company-directed promotions and programs
Added 1 day ago
AC
Team Member
A&W Canada
ON
- Full-time
- Part-time
…right thing. From using compostable packaging to fundraising to support Canadians living with Multiple Sclerosis, we strive to make a positive impact in our…
Added 1 day ago
AW
Tenant Support Worker - Casual
ASK Wellness Society
Kamloops, BC
- $26.49 to $30.36 CAD / hour
- Part-time
Position Summary: As a Tenant Support Worker, you will provide life skills services to Program Participants who may struggle with mental health concerns, substance use challenges, and…
Added 1 day ago
AW
Care Aide
ASK Wellness Society
Kamloops, BC
- $29.22 to $33.54 CAD / hour
- Part-time
The candidate must hold a current, valid BC Driver's License
Added 1 day ago
AW
Cleaner - Casual
ASK Wellness Society
Merritt, BC
- $21.72 to $24.87 CAD / hour
- Must have good time management skills within a fast-paced, high-intensity work environment · - WHMIS certification is required
Added 1 day ago
AW
Life Skills Worker
ASK Wellness Society
Kamloops, BC
- $26.49 to $30.36 CAD / hour
- Part-time
- Encourage and support Program Participants to live as fully and independently as possible within the local community, providing information, emotional, organizational, and practical…
Added 1 day ago
AW
Tenant Support Worker - Casual
ASK Wellness Society
Penticton, BC
- $26.49 to $30.36 CAD / hour
- Part-time
Position Summary: As a Tenant Support Worker, you will provide life skills services to Program Participants who may struggle with mental health concerns, substance use challenges, and…
Added 1 day ago
AW
Maintenance Technician
ASK Wellness Society
Kamloops, BC
- $27.53 to $31.57 CAD / hour
- Full-time
…Market Impact Assessment (LMIA) or sponsor a Provincial Nominee Program (PNP)-based work…
Added 1 day ago
AW
Enhanced Care Nursing Coordinator RN
ASK Wellness Society
Kamloops, BC
- $47.26 to $57.84 CAD / hour
- Part-time
· Provide supervision and support to mitigate individual and program risk to ensure safety, comfort, and wellness;
Added 1 day ago
ND
Industry Consulting Manager
NTT DATA Canada, Inc.
Tiverton, NS
- Full-time
10+ years of IT Program and Project Management Delivery
Added 1 day ago
ND
Remote Customer Service Representative
NTT DATA Canada, Inc.
Brandon, MB
- $19.11 to $21.17 CAD / hour
- Full-time
Must have IOS 11 or Android version 10 (or newer)
Added 1 day ago
ND
Remote Bilingual Customer Care Associate
NTT DATA Canada, Inc.
Halifax, NS
- $20 CAD / hour
- Full-time
Must have flexibility and willingness to work rotational shifts, including evenings · Must have IOS 11 or Android version 10 (or newer)
Added 1 day ago
ND
Remote Customer Service Representative
NTT DATA Canada, Inc.
Calgary, AB
- $19.11 to $21.17 CAD / hour
- Full-time
Must have IOS 11 or Android version 10 (or newer)

NTT DATA Canada, Inc.

Remote Customer Service Representative

Calgary, AB, Canada

$19.11 to $21.17 CAD / hour · Full-time

Apply on careers.nttdata.com About employer

Applications open in a new tab.

Job details

Pay: $19.11 to $21.17 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 27, 2026

Original job description

Req ID: 388388 

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:

Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.

Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.

Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.

Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT DATA Offer? We’re glad you asked!

All equipment required for you to be successful in your role

Virtual paid training

Comprehensive benefits package (medical, vision, and dental)

Employee Assistance Program

RRSP program options

Short- and Long-Term Disability options

Rewards and Recognition programs
Internal career advancement opportunities

Position Overview:

The successful candidates will be responsible for the membership experience through providing best in class credit card support and services. The Customer Service Specialist will be a valued member of the Credit Card Contact Centre team and will report into a Team Leader.

Position: Customer Service Representative

Position Status: Full time – Work from Home

Hours of Work: Monday – Sunday, 7am-11pm EST (Rotational Shifts)

Location: Alberta, Manitoba, New Brunswick, and Nova Scotia

Rate of Pay: $19.11/Hr (English) - $21.17/Hr Bilingual (English/French)

Responsibilities:

Manage incoming phone inquiries and requests from cardholders and financial institution partners which include, but not limited to general inquires, secure code, website support, points/rewards programs, card applications, sales, escalations, retention, activation's, balance inquiry.
Responsible for introducing and promoting new services in a business development capacity.
Maintaining timely problem resolution and high levels of customer satisfaction.
Validating customer information, and requests. Identify the customer’s needs through customer contact.
Analyze information presented by the caller to process next step according to the nature of the inquiry.
Remain current on program information and business initiatives, as well as corporate products and processes.
Identify and resolve complaints while influencing the situation to achieve a mutually satisfactory solution ensuring the escalation process is followed as necessary.
Accurately complete appropriate documentation for required transactions.
End call by completing necessary actions to fulfill customer requests.
Other duties as required.

Requirements:

Excellent communication skills in English (French considered an asset).
Previous sales experience considered an asset.
Demonstrated analytical and problem-solving skills.
Proficient in Microsoft Suite Applications
Positive attitude and demonstrated ability to get along with others.
Professional telephone manner and literacy required.
Minimum of 3 months Customer Service experience
Credit/debit card processing and financial institution operations experience preferred.
Ability to offer products and services that align with customer profile and needs.
Align with the credit union philosophy of “people helping people” and the company’s core values: People Matter, Collaborate for Results, Ownership Perspective and Embrace Change.
Available for all required shifts, including evenings and weekends.

Working From Home Requirements:

High Speed internet with a minimum 30mb/s download and 10mb/s upload speeds (No Satellite Internet)
A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction.
You must be connected via Ethernet port and not by Wi-Fi.
Ability to download and use the Google Authenticator app.
Must have IOS 11 or Android version 10 (or newer).

This job posting is for future vacancies. Applications are screened with AI technology and reviewed by NTT DATA recruiters.

#BIND

Inclusion. Belonging.

Unleashing the power of being unique.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

At NTT DATA what you do matters. Because here YOU can.

Apply on careers.nttdata.com About employer

More about this job

Responsibilities

The Customer Service Representative will handle incoming calls from cardholders and partner institutions, resolving questions about cards, rewards, activations and balances. They will also promote new services, verify customer details and document each transaction accurately.

Requirements

Candidates need excellent English communication, a professional phone manner and at least 3 months of customer service experience. Analytical problem-solving, Microsoft Office skills and availability for evenings and weekends are required, with French, sales experience and card processing experience as assets.

Skills

Customer service
Telephone support
Credit card support
Financial institution operations
Card processing
Sales
Problem solving
Analytical thinking
Complaint resolution
Documentation
Microsoft Office
Google Authenticator
Bilingual communication
Business development

Benefits

Medical, vision and dental benefits
Employee Assistance Program
RRSP program options
Short- and long-term disability options
Virtual paid training
Rewards and recognition programs
Internal career advancement
Equipment provided

Keywords

remote customer service
customer service representative
contact centre
call centre
credit card support
cardholder support
financial services
bilingual English French
work from home
rotational shifts
customer retention
sales
escalations
Microsoft Office
NTT DATA

Seniority

Entry level

Perks

Retirement plan
Wellness program
Paid training

Tools

Google Authenticator

Languages

English
French

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Work requirements

Jobs in Canada