SHIPPING SUPERVISOR

Reporting to the Operations Manager, the Shipping Supervisor is responsible for overseeing all shipping, receiving, and yard operations while maintaining a safe, organized, and efficient work environment. This position ensures customer orders are accurately filled, loaded, and shipped on time while supervising staff, maintaining equipment, and supporting continuous improvement initiatives.

Duties / Responsibilities

• Ensure customer orders are accurately picked, loaded, and shipped according to daily requirements.
• Complete daily load checks and identify shipment shortages or discrepancies, providing recommendations to avoid future issues.
• Ensure all orders are returned, finalized, and forwarded to the invoicing department.
• Verify purchase orders against bills of lading and identify any shortages or shipping issues.
• Coordinate and distribute daily workloads to maximize efficiency.
• Ensure the shipping yard and warehouse remain clean, organized, and free from safety hazards.
• Operate, assist, or provide coverage for Forklift Operators and/or Truck Drivers when required.
• Work closely with the Operations Manager to ensure fleet maintenance remains current and all equipment is operating safely.
• Promote and maintain positive working relationships with all employees through effective communication and leadership.
• Ensure customers receive orders accurately and on schedule.
• Resolve customer concerns professionally and escalate issues to the Management Team when necessary.
• Identify opportunities to improve shipping processes, efficiency, and customer service.
• Support continuous improvement and Lean Manufacturing initiatives.
• Perform additional duties as assigned.

Knowledge / Experience

• Minimum 3–5 years of experience in shipping, receiving, warehousing, lumber, or trucking distribution.
• Strong computer skills, including Microsoft Word and Microsoft Excel.
• Knowledge and understanding of Provincial Occupational Health and Safety legislation and regulations.
• Knowledge of lumber and/or building products is preferred.
• Strong organizational and problem-solving skills.
• Excellent verbal and written communication skills.
• Demonstrated leadership and supervisory experience.

Education / Qualifications

• High School Diploma or equivalent.
• Forklift Certification preferred.
• Valid Class 5 Driver's License.
• Experience in the lumber, building products, transportation, or distribution industry is considered an asset.

We offer a comprehensive benefits package that includes health and dental coverage, a company RSP plan, and paid time off. Our programs is designed to support employee well-being and provide long-term security.