Jobs in Canada

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Added 4 mins ago
B
Sourcing Associate, Human Resources Category
BMO
Toronto, ON · YNG
- Full-time
…Benefits, Recruitment, Relocation and Training, the Sourcing Associate leads sourcing activities and negotiations, acts as a trusted advisor to stakeholders on project deliverables,…
Added 5 mins ago
TP
QA Associate - On the Floor & Product Release - 12 month contract, Night Shift
Teva Pharmaceuticals
Whitchurch-Stouffville, ON
- Full-time
Night shift : Monday to Saturday 10:00pm-6:30am
Added 5 mins ago
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Senior QA Engineer
Hays
Vancouver, BC
- Contract
Research, identify and implement newer testing technologies.
Added 19 mins ago
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IT Support Specialist - Onsite
Nucleus
Vancouver, BC
- Full-time
The successful candidate must have experience supporting Mac users in a business setting · Must have experience with Microsoft 365 and Azure administration
Added 35 mins ago
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Spécialiste de la croissance de catégories, COP / Category Growth Specialist, COP
Sysco
Montreal, QC · Sysco Grand Montreal
- Full-time
Added 35 mins ago
M&
Entry-Level Commercial Real Estate Agent
Marcus & Millichap
Vancouver, BC
- Full-time
Bachelor's or Associate's degree preferred in business, finance, real estate, sales, entrepreneurship, economics, marketing, or a related field
Added 35 mins ago
WC
Counter Sales Associate
Wolseley Canada Inc.
Grande Prairie, AB
- Full-time
Must have exceptional customer service and professional communication skills
Added 50 mins ago
HS
Research Associate
HAYWOOD SECURITIES
Toronto, ON
- Full-time
Haywood Securities is currently seeking an Equity Research Associate – Mining. The ideal candidate must be able to demonstrate their financial modeling/analysis/valuation skills and have…
Added 50 mins ago
PG
Account Associate
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
As an Account Associate- Public Relations & Influencer, you will be working as part of an account team that develops and delivers strategic, creative client programs for consumer lifestyle…
Added 1 hour ago
K
Senior Associate, Tax Law
KPMG
Hamilton, ON
- Full-time
We are seeking a Senior Associate to join our Hamilton office. In this role, you will work alongside experienced practitioners advising clients on a broad range of Tax law matters.
Added 1 hour ago
K
Senior Associate, Business Law
KPMG
Hamilton, ON
- Full-time
Our Business Law Group is growing, and we are seeking an Associate to join our Hamilton Ontario office. In this role, you will work alongside experienced practitioners advising clients on a…
Added 1 hour ago
TT
Intermediate Accountant - Hybrid
Trojan Technologies
London, ON
- $65,000 to $75,000 CAD / year
- Full-time
Reporting to the Global Controller, Finance, the Intermediate Accountant Associate supports month-end close, financial reporting, project accounting, intercompany activities, and general…
Added 1 hour ago
PC
Digital Operations, Senior Associate
PwC Canada
Toronto, ON
- Full-time
We are seeking a Senior Associate to support client engagements focused on complex operations and planning decision‑making in highly constrained, mission‑critical environments. This role…
Added 1 hour ago
LC
Associate Faculty - Welding
Lambton College
Sarnia, ON
- Part-time
We are providing our students with the best learning and research experiences to ensure they are well-equipped to contribute to, and thrive in, a world of opportunity.
Added 1 hour ago
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Account Associate
MSL (Global)
Toronto, ON
- $45,000 to $55,000 CAD / year
- Full-time
As an Account Associate- Public Relations & Influencer, you will be working as part of an account team that develops and delivers strategic, creative client programs for consumer lifestyle…
Added 1 hour ago
Quality Assurance Associate
Canadian Blood Services
Edmonton, AB
Canadian Blood Services is looking for a Regular Full-time Quality Assurance Associate to join our dynamic Quality Assurance team, contributing to a broader, flexible role that spans…
Added 1 hour ago
WG
Counter Sales Associate
Wolseley Group
Grande Prairie, AB
- Full-time
Must have exceptional customer service and professional communication skills
Added 1 hour ago
LG
Weighing Associate
LGC Group
Vaughan, ON
- $42,000 to $47,000 CAD / year
- Full-time
…manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest…
Added 2 hours ago
LC
Child Support Specialist
Langlade County Government
Legal, AB
- Internship
High School diploma or equivalent, plus an Associate degree in human services, legal studies, or a related field; or two years of professional experience in child support enforcement,…
Added 2 hours ago
GC
Product Performance Technician
Garmin Canada
Calgary, AB
- Contract
…products. An ideal candidate will be interested in hands-on research and would work directly with test participants and research analysts to collect high quality data that feeds into the…
Added 2 hours ago
S
Multicultural Growth Analyst
Sysco
Toronto, ON · Sysco Toronto
- Full-time
Research and assess potential suppliers and vendors to expand product offerings and support evolving customer needs.
Added 2 hours ago
Veterinarian - Animal Medical Centre South
VetStrategy / Daubigny
Dunmore, AB
…South) is a busy, progressive clinic seeking a compassionate Associate Veterinarian to join our experienced and supportive…
Added 2 hours ago
SD
Senior Specialist, Quality Assurance
Shoppers Drug Mart
Toronto, ON
- Full-time
Must have a Bachelor of Science (or Canadian Equivalent)
Added 2 hours ago
Course Coordinator and Instructor - MAT187HIS LEC0104, Calculus II
University of Toronto
Toronto, ON
Additional duties may be required as directed by the Undergraduate Administrator or the Associate Chair, Undergraduate of the Department of Mathematics.
Added 2 hours ago
Coordinator, Graduate Program Completion
University of Toronto
Toronto, ON
The School of Graduate Studies (SGS) promotes University-wide inclusive excellence in graduate education, research and professional training to ensure high standards across the various…

Nucleus

IT Support Specialist - Onsite

Vancouver, BC, V7X 1M4, Canada

Full-time

Apply on nucleus.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Nov 10, 2026

Original job description

Supercharge your career at Nucleus Networks!

What makes Nucleus different from other Managed IT Services providers? To start, our focus goes beyond just keeping the lights on. We work with every one of our clients to help supercharge their business, transforming their IT from a system that just needs support to one that is driving business results and helping them grow. We've been nominated as one of BC’s top 10 Best Workplaces and have been a top 5 Finalist for BC’s Best Company. We pride ourselves on our culture, our unique approach to delivering rapid-response IT services, and our continued obsession with providing the best client experience possible.

We are a team of over 80 experienced IT Professionals focused on providing industry-leading IT Services to clients across Canada. We are headquartered in downtown Vancouver, with operations in BC, Alberta and Ontario.

We’ve also been recognized as one of North America’s top Managed IT Services Providers as well as one of the top ten MSPs in Canada. Our vision is to be the best MSP in Canada for SMBs and we are looking for talented people who want to be a part of our journey and help us get there!

Role Summary

As the Onsite Technical Support Specialist, you will serve as the front line of technical support, responsible for resolving technical issues promptly and efficiently, or ensuring they are directed to the appropriate resources. This role is expected to bring awareness around recurring issues to their direct supervisor. Exceptional customer service and communication are critical. The successful candidate will be based full-time onsite with one of our clients in Downtown Vancouver, supporting a mixed Windows and Mac environment. The successful candidate must have experience supporting Mac users in a business setting.

General Duties and Responsibilities

Monitor the ticket board and promptly address incoming calls and tickets.

Maintain ticket hygiene by managing and completing tickets from initiation to resolution.

Troubleshoot and resolve technical issues according to established procedures and guidelines.

Utilize knowledge base resources; conduct external research and seek guidance from superiors and peers as needed.

Update internal documentation through our knowledge base resources and other relevant systems to ensure accurate and up-to-date information.

Collaborate with supervisors and appropriate stakeholders to ensure efficient use of resources which include seeking approval before initiating work on a solution, particularly for time-intensive tasks.

Make decisions related to access permissions and prioritization of incoming tickets, ensuring high-priority issues are addressed promptly.

Attend all required meetings, including Pod Huddles, one-on-one sessions, and team meetings.

Maintain a deep knowledge of technology products and services applicable to the client base, including hardware, software and Nucleus services.

Other duties as assigned.

Required Skills and Qualifications

A minimum high school diploma is required; post-secondary education in a related field is an asset.

At least 3 years of experience in the IT industry or similar setting.
At least 3 years of experience supporting Mac users in a business setting.
Must have experience with Microsoft 365 and Azure administration.

Must understand GPOs, Hyper-V, networking, and Active Directory.
Must have experience with boardroom and meeting room support, including audio/visual troubleshooting.
Must have experience with workstation imaging and configuration using tools such as Intune, Autopilot, immy.bot, or similar.

Must be comfortable analyzing technical issues and deciding whether the solution is efficient and feasible.

Must be able to apply creative solution finding to address and resolve technical issues.

Must be able to provide temporary workarounds that fall within company standards based on previous experience.

Familiarity with helpdesk ticketing, knowledge base and Remote Monitoring & Management (RMM) tools is a plus.

Excellent computer literacy skills and proficiency with Microsoft Office Suite.

Ability to multi-task, prioritize, and work independently.

Ability to maintain confidential information.

Certifications

Ideally, you already have the following certifications under your belt:

CompTIA A+, Network+ and Security+,
Microsoft Certified: Azure Fundamentals (AZ-900),
Microsoft 365 Certified: Fundamentals (MS-900),
Cisco Certified Support Technician (CCST).

Bonus points if you have one of the following certifications in addition to the ones above:

Microsoft Certified: Azure Administrator Associate (AZ-104),
Microsoft 365 Certified: Endpoint Administrator Associate (MD-102),
Cisco Meraki Solutions Specialist (CMSS).

Perks!

An award-winning culture and organization that focuses time and energy on YOU and fostering an awesome workplace.
In-person and virtual socials – we offer an outgoing culture that provides lots of opportunities to connect with your co-workers.
Training and development programs to sharpen your skills.
Competitive Salary & Benefits, including a Health Spending Account and RRSP Matching program.
Birthdays off!

All qualified applicants will receive consideration for employment without regard to Canadian experience, race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.

AI technology is not used in Nucleus' hiring process.

This posting is to fill an existing vacancy.

Apply on nucleus.bamboohr.com About employer

More about this job

Responsibilities

The Onsite Technical Support Specialist serves as the front line of technical support, resolving issues promptly and ensuring efficient ticket management. They are responsible for maintaining internal documentation and collaborating with stakeholders to ensure high-priority issues are addressed.

Requirements

Candidates must have at least 3 years of experience in IT, specifically supporting Mac users in a business environment. Proficiency in Microsoft 365, Azure, networking, and workstation imaging tools like Intune or Autopilot is required.

Skills

Mac support
Windows support
Microsoft 365
Azure administration
Active Directory
GPO
Hyper-V
Networking
Audio/visual troubleshooting
Workstation imaging
Intune
Autopilot
Immy.bot
Customer service
Technical troubleshooting
Ticket management

Benefits

Health Spending Account
RRSP Matching program
Birthdays off
Training and development programs
In-person and virtual socials

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Managed IT Services
MSP
Windows
Mac
Microsoft 365
Azure
Active Directory
GPO
Hyper-V
Networking
Intune
Autopilot
Immy.bot
RMM
CompTIA A+
Network+
Security+
AZ-900
MS-900
CCST
AZ-104
MD-102
Cisco Meraki
Helpdesk
Technical Support
Hardware
Software
Workstation Imaging
Customer Service

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Work requirements

Jobs in Canada