Jobs in Canada

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Added 28 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Kamloops, BC
- Full-time
Completion of post-secondary education is preferred
Added 28 mins ago
AI
Department Manager Contract Sales
Allmar Inc.
Ottawa, ON · Kanata, ON
- $90,000 to $120,000 CAD / year
- Contract
Post-secondary education in Construction Management, Architectural Technology, Engineering Technology, Business Administration, or a related discipline is considered an asset.
Added 43 mins ago
KT
Regional Account Manager
Kal Tire
Edmonton, AB
- Full-time
Post-secondary diploma or degree preferred, and/or equivalent combination of education and experience.
Added 43 mins ago
Junior Project Coordinator
Government of Alberta
AB
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and…
Added 43 mins ago
(AMD Employee Referral Posting) Asset / Process Reliability, Manufacturing Technology
ArcelorMittal
Hamilton, ON
Post-secondary education in a relevant engineering discipline.
Added 43 mins ago
OI
Junior Proposal Writer
OXARO Inc.
Ottawa, ON
- Full-time
Post-secondary education in Communications, Journalism, Writing, English, Business/Public Administration, Marketing, IT or a related field.
Added 43 mins ago
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Specialist Cloud Security
CPKC
Calgary, AB
- Full-time
Post-secondary degree or diploma in Information Technology, Cybersecurity, Computer Science, or a related field, or an equivalent combination of education and industry experience
Added 43 mins ago
AD
(AMD Employee Referral Posting) Asset / Process Reliability, Manufacturing Technology
ArcelorMittal Dofasco
Hamilton, ON
- Full-time
Post-secondary education in a relevant engineering discipline.
Added 57 mins ago
SC
Project Manager (Term 12-18 months)
Sunrise Credit Union
Canada
- Full-time
Contributes to continuous process improvement: identifies problems, analyzes situations, links information to strategic direction, reaches conclusions, and recommends action in relation to…
Added 57 mins ago
SC
IT Officer
Sunrise Credit Union
Brandon, MB
- Full-time
Post-secondary diploma or degree in Computer Science, Information Systems, or a related field.
Added 57 mins ago
SC
Specialist, Training
Sunrise Credit Union
Canada
- Full-time
· Post-secondary degree or diploma in Education, Human Resources, Business Administration, Communications, or a related field.
Added 57 mins ago
SC
Member Service Representative (Lagimodiere Branch)
Steinbach Credit Union
Winnipeg, MB
- Full-time
Partial post-secondary education with 2 years of sales experience; or
Added 57 mins ago
MC
Business Analyst
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
The Business Analyst collaborates with Information Technology and business units to assess, analyze, and document business and system requirements in support of effective solution delivery…
Added 57 mins ago
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Information Security Specialist
TD
Toronto, ON
- Full-time
Solid experience in cybersecurity, technology risk, information security, third-party risk management, IT audit or a related risk discipline.
Added 57 mins ago
CE
Branch Administrator
Cooper Equipment Rentals Limited
Edmonton, AB
- Full-time
High school diploma would be preferred, and post-secondary education in office administration or a relevant field would be an asset
Added 57 mins ago
CE
Office Administrator
Cooper Equipment Rentals Limited
Calgary, AB
- Full-time
High school diploma would be preferred, and post-secondary education in office administration or a relevant field would be an asset.
Added 1 hour ago
Security Analyst
Westerkirk
Calgary, AB
Working closely with the Cloud & Security Architect, subsidiary technology teams, business stakeholders, and external security service providers, the Security Analyst helps protect…
Added 1 hour ago
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Data Analyst, Winter 2027 (Co-o/Internship) - 8 months
BMO
Toronto, ON · YNG
- Full-time
Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Added 1 hour ago
B
Sourcing Associate, Human Resources Category
BMO
Toronto, ON · YNG
- Full-time
…with experience working with external vendors, with a post-secondary degree in a related field of study or an equivalent combination of education and…
Added 1 hour ago
AM
HRIS Coordinator (3 Month Contract)
Arbor Memorial Inc.
Toronto, ON
- $60,000 to $80,000 CAD / year
- Contract
Post-secondary education in Human Resources, Business Administration, Information Systems, Computer Science, or a related field.
Added 1 hour ago
Manager, Talent Attraction & Acquisition
George Brown Polytechnic
Toronto, ON
recruitment technology and reporting, and supporting more consistent and
Added 1 hour ago
MC
Business Analyst
Meridian Credit Union
St. Catharines, ON
- Full-time
The Business Analyst collaborates with Information Technology and business units to assess, analyze, and document business and system requirements in support of effective solution delivery…
Added 1 hour ago
M
Summer Intern 2027 - Digital Marketing
Manulife
Toronto, ON
- Full-time
Currently enrolled in a post-secondary program, ideally in Marketing, Business, Communications, Digital Media, or a related field.
Added 1 hour ago
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IT Support Specialist - Onsite
Nucleus
Vancouver, BC
- Full-time
The successful candidate must have experience supporting Mac users in a business setting · Must have experience with Microsoft 365 and Azure administration
Added 1 hour ago
ST
Client Services Specialist
Solidifi Title & Closing LLC
Markham, ON
- $45,000 to $50,000 CAD / year
- Full-time
High School Diploma required, post- secondary education preferred

Nucleus

IT Support Specialist - Onsite

Vancouver, BC, V7X 1M4, Canada

Full-time

Apply on nucleus.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Nov 10, 2026

Original job description

Supercharge your career at Nucleus Networks!

What makes Nucleus different from other Managed IT Services providers? To start, our focus goes beyond just keeping the lights on. We work with every one of our clients to help supercharge their business, transforming their IT from a system that just needs support to one that is driving business results and helping them grow. We've been nominated as one of BC’s top 10 Best Workplaces and have been a top 5 Finalist for BC’s Best Company. We pride ourselves on our culture, our unique approach to delivering rapid-response IT services, and our continued obsession with providing the best client experience possible.

We are a team of over 80 experienced IT Professionals focused on providing industry-leading IT Services to clients across Canada. We are headquartered in downtown Vancouver, with operations in BC, Alberta and Ontario.

We’ve also been recognized as one of North America’s top Managed IT Services Providers as well as one of the top ten MSPs in Canada. Our vision is to be the best MSP in Canada for SMBs and we are looking for talented people who want to be a part of our journey and help us get there!

Role Summary

As the Onsite Technical Support Specialist, you will serve as the front line of technical support, responsible for resolving technical issues promptly and efficiently, or ensuring they are directed to the appropriate resources. This role is expected to bring awareness around recurring issues to their direct supervisor. Exceptional customer service and communication are critical. The successful candidate will be based full-time onsite with one of our clients in Downtown Vancouver, supporting a mixed Windows and Mac environment. The successful candidate must have experience supporting Mac users in a business setting.

General Duties and Responsibilities

Monitor the ticket board and promptly address incoming calls and tickets.

Maintain ticket hygiene by managing and completing tickets from initiation to resolution.

Troubleshoot and resolve technical issues according to established procedures and guidelines.

Utilize knowledge base resources; conduct external research and seek guidance from superiors and peers as needed.

Update internal documentation through our knowledge base resources and other relevant systems to ensure accurate and up-to-date information.

Collaborate with supervisors and appropriate stakeholders to ensure efficient use of resources which include seeking approval before initiating work on a solution, particularly for time-intensive tasks.

Make decisions related to access permissions and prioritization of incoming tickets, ensuring high-priority issues are addressed promptly.

Attend all required meetings, including Pod Huddles, one-on-one sessions, and team meetings.

Maintain a deep knowledge of technology products and services applicable to the client base, including hardware, software and Nucleus services.

Other duties as assigned.

Required Skills and Qualifications

A minimum high school diploma is required; post-secondary education in a related field is an asset.

At least 3 years of experience in the IT industry or similar setting.
At least 3 years of experience supporting Mac users in a business setting.
Must have experience with Microsoft 365 and Azure administration.

Must understand GPOs, Hyper-V, networking, and Active Directory.
Must have experience with boardroom and meeting room support, including audio/visual troubleshooting.
Must have experience with workstation imaging and configuration using tools such as Intune, Autopilot, immy.bot, or similar.

Must be comfortable analyzing technical issues and deciding whether the solution is efficient and feasible.

Must be able to apply creative solution finding to address and resolve technical issues.

Must be able to provide temporary workarounds that fall within company standards based on previous experience.

Familiarity with helpdesk ticketing, knowledge base and Remote Monitoring & Management (RMM) tools is a plus.

Excellent computer literacy skills and proficiency with Microsoft Office Suite.

Ability to multi-task, prioritize, and work independently.

Ability to maintain confidential information.

Certifications

Ideally, you already have the following certifications under your belt:

CompTIA A+, Network+ and Security+,
Microsoft Certified: Azure Fundamentals (AZ-900),
Microsoft 365 Certified: Fundamentals (MS-900),
Cisco Certified Support Technician (CCST).

Bonus points if you have one of the following certifications in addition to the ones above:

Microsoft Certified: Azure Administrator Associate (AZ-104),
Microsoft 365 Certified: Endpoint Administrator Associate (MD-102),
Cisco Meraki Solutions Specialist (CMSS).

Perks!

An award-winning culture and organization that focuses time and energy on YOU and fostering an awesome workplace.
In-person and virtual socials – we offer an outgoing culture that provides lots of opportunities to connect with your co-workers.
Training and development programs to sharpen your skills.
Competitive Salary & Benefits, including a Health Spending Account and RRSP Matching program.
Birthdays off!

All qualified applicants will receive consideration for employment without regard to Canadian experience, race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.

AI technology is not used in Nucleus' hiring process.

This posting is to fill an existing vacancy.

Apply on nucleus.bamboohr.com About employer

More about this job

Responsibilities

The Onsite Technical Support Specialist serves as the front line of technical support, resolving issues promptly and ensuring efficient ticket management. They are responsible for maintaining internal documentation and collaborating with stakeholders to ensure high-priority issues are addressed.

Requirements

Candidates must have at least 3 years of experience in IT, specifically supporting Mac users in a business environment. Proficiency in Microsoft 365, Azure, networking, and workstation imaging tools like Intune or Autopilot is required.

Skills

Mac support
Windows support
Microsoft 365
Azure administration
Active Directory
GPO
Hyper-V
Networking
Audio/visual troubleshooting
Workstation imaging
Intune
Autopilot
Immy.bot
Customer service
Technical troubleshooting
Ticket management

Benefits

Health Spending Account
RRSP Matching program
Birthdays off
Training and development programs
In-person and virtual socials

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Managed IT Services
MSP
Windows
Mac
Microsoft 365
Azure
Active Directory
GPO
Hyper-V
Networking
Intune
Autopilot
Immy.bot
RMM
CompTIA A+
Network+
Security+
AZ-900
MS-900
CCST
AZ-104
MD-102
Cisco Meraki
Helpdesk
Technical Support
Hardware
Software
Workstation Imaging
Customer Service

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Work requirements

Jobs in Canada