Jobs in Canada

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Added 2 mins ago
PA
Body Shop Technician (Performance Collision Brampton)
Performance Auto Group
Brampton, ON
- Full-time
Must have a valid Ontario Driver's License and good driving record
Added 2 mins ago
Heavy Equipment Technician
The City of Red Deer
Red Deer, AB
The City of Red Deer is currently recruiting for a Heavy Equipment Technician to fill a Regular (permanent) Full-time position. The Heavy Equipment Technician is responsible for the…
Added 2 mins ago
RE
Assistant Manager, Fixed Assets and Maintenance 2026-005 (1 Vacancy)
Regina Exhibition Association Limited (REAL)
Regina, SK
- Full-time
May be required to answer calls outside of regular business hours and provide guidance to evening shift staff
Added 17 mins ago
N
IT Support Specialist - Onsite
Nucleus
Vancouver, BC
- Full-time
The successful candidate must have experience supporting Mac users in a business setting · Must have experience with Microsoft 365 and Azure administration
Added 32 mins ago
M
Supervisor, Bus Garage Operations
Metrolinx
Canada
- Full-time
Must have a valid Ontario Class “G” driver’s licence and meet the corporate standard for a good driving record · Must have the ability to obtain and maintain Ontario Class “C” driver’s licence and “Z” endorsement
Added 32 mins ago
L2 IT Support Technician
INNIO
Welland, ON
Keep Growing: Access a robust tuition and professional development program, as well as internal training and career development opportunities to expand your skills and advance your career.
Added 32 mins ago
Materials Management Technician - Non-Certified
Winnipeg Regional Health Authority
Portage la Prairie, MB
Reporting to the Lead - Supply Chain Management, the Materials Management Technician Non-Certified provides customer service to Southern Health-Santé Sud sites and programs. The incumbent…
Added 48 mins ago
TC
Site Superintendent
Tridon Communications
Fort McMurray, AB
- Full-time
Candidates must reside in Fort McMurray or be willing to relocate
Added 48 mins ago
TC
Site Superintendent
Tridon Communications
AB · Edmonton, AB
- Full-time
Candidates must reside in Fort McMurray or be willing to relocate
Added 48 mins ago
TC
Site Superintendent
Tridon Communications
AB · Calgary, AB
- Full-time
Candidates must reside in Fort McMurray or be willing to relocate
Added 48 mins ago
WS
Packaging Engineer(ing) Contract
Wolf Steel Ltd
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 1 hour ago
Strategic Planning Analyst III - Program Manager, Portfolio Management and Governance
City of Edmonton
AB
Positions with supervisory responsibilities must have two (2) years progressively responsible supervisory experience
Added 1 hour ago
Strategic Planning Analyst III - Value Realization & Strategic Investment
City of Edmonton
AB
Positions with supervisory responsibilities must have two (2) years progressively responsible supervisory experience
Added 1 hour ago
NP
Utility Solar Technician II - Lomond, AB Canada
NovaSource Power Services
Lomond, AB
- $48 to $55 CAD / hour
- Full-time
Must have a strong safety background with experience in Lockout Tag Out and Job Hazard Analysis
Added 1 hour ago
NP
Utility Solar Technician II - Sarnia, ON Canada
NovaSource Power Services
Sarnia, ON
- $48 to $55 CAD / hour
- Full-time
Must have a strong safety background with experience in Lockout Tag Out and Job Hazard Analysis
Added 1 hour ago
E
WTP Maintenance Planner
EPCOR
AB · Edmonton, Alberta
- Full-time
Prepare cost and time estimates, develop scopes of work, and request quotes from internal departments, vendors, and contractors.
Added 1 hour ago
Lead Data Center Technician
IREN
Prince George, BC
This role requires availability for a 4-on-4-off rotational shift schedule including day and night shifts · Total package may be inclusive of a night shift premium
Added 1 hour ago
AS
Field Service Engineer - Canada
ADB SAFEGATE
ON · Ontario, Canada
- Full-time
Location: Must be based in Southern Ontario
Added 1 hour ago
SA
Automotive Parts Advisor
Steele Auto Group
Halifax, NS
- Full-time
Employee Discounts – Enjoy savings on vehicle purchases, parts, and service at our locations.
Added 1 hour ago
SE
Warehouse Technician
SMS Equipment Inc.
Fort Frances, ON
- Full-time
Strong customer service skills for professional interactions with internal and external customers.
Added 1 hour ago
Highway Field Inspector
Department of Transportation and Infrastructure
Steinbach, MB · Winnipeg, MB · Carman, MB
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 1 hour ago
Highway Field Inspector
Department of Transportation and Infrastructure
Birtle, MB · Boissevain, MB · Portage la Prairie, MB · Brandon, MB
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 1 hour ago
Highway Field Inspector
Department of Transportation and Infrastructure
Arborg, MB · Ashern, MB · Dauphin, MB
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 2 hours ago
Highway Field Inspector
Department of Transportation and Infrastructure
The Pas, MB · Thompson, MB
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 2 hours ago
E
Electrical System Control Operator
EPCOR
AB · Edmonton, Alberta
- Full-time
Ability to work a combination of 8- and 12-hour shifts on the relief shift schedule until a set shift becomes available · In rare cases, a 12-hour shift change notice may occur

Nucleus

IT Support Specialist - Onsite

Vancouver, BC, V7X 1M4, Canada

Full-time

Apply on nucleus.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Nov 10, 2026

Original job description

Supercharge your career at Nucleus Networks!

What makes Nucleus different from other Managed IT Services providers? To start, our focus goes beyond just keeping the lights on. We work with every one of our clients to help supercharge their business, transforming their IT from a system that just needs support to one that is driving business results and helping them grow. We've been nominated as one of BC’s top 10 Best Workplaces and have been a top 5 Finalist for BC’s Best Company. We pride ourselves on our culture, our unique approach to delivering rapid-response IT services, and our continued obsession with providing the best client experience possible.

We are a team of over 80 experienced IT Professionals focused on providing industry-leading IT Services to clients across Canada. We are headquartered in downtown Vancouver, with operations in BC, Alberta and Ontario.

We’ve also been recognized as one of North America’s top Managed IT Services Providers as well as one of the top ten MSPs in Canada. Our vision is to be the best MSP in Canada for SMBs and we are looking for talented people who want to be a part of our journey and help us get there!

Role Summary

As the Onsite Technical Support Specialist, you will serve as the front line of technical support, responsible for resolving technical issues promptly and efficiently, or ensuring they are directed to the appropriate resources. This role is expected to bring awareness around recurring issues to their direct supervisor. Exceptional customer service and communication are critical. The successful candidate will be based full-time onsite with one of our clients in Downtown Vancouver, supporting a mixed Windows and Mac environment. The successful candidate must have experience supporting Mac users in a business setting.

General Duties and Responsibilities

Monitor the ticket board and promptly address incoming calls and tickets.

Maintain ticket hygiene by managing and completing tickets from initiation to resolution.

Troubleshoot and resolve technical issues according to established procedures and guidelines.

Utilize knowledge base resources; conduct external research and seek guidance from superiors and peers as needed.

Update internal documentation through our knowledge base resources and other relevant systems to ensure accurate and up-to-date information.

Collaborate with supervisors and appropriate stakeholders to ensure efficient use of resources which include seeking approval before initiating work on a solution, particularly for time-intensive tasks.

Make decisions related to access permissions and prioritization of incoming tickets, ensuring high-priority issues are addressed promptly.

Attend all required meetings, including Pod Huddles, one-on-one sessions, and team meetings.

Maintain a deep knowledge of technology products and services applicable to the client base, including hardware, software and Nucleus services.

Other duties as assigned.

Required Skills and Qualifications

A minimum high school diploma is required; post-secondary education in a related field is an asset.

At least 3 years of experience in the IT industry or similar setting.
At least 3 years of experience supporting Mac users in a business setting.
Must have experience with Microsoft 365 and Azure administration.

Must understand GPOs, Hyper-V, networking, and Active Directory.
Must have experience with boardroom and meeting room support, including audio/visual troubleshooting.
Must have experience with workstation imaging and configuration using tools such as Intune, Autopilot, immy.bot, or similar.

Must be comfortable analyzing technical issues and deciding whether the solution is efficient and feasible.

Must be able to apply creative solution finding to address and resolve technical issues.

Must be able to provide temporary workarounds that fall within company standards based on previous experience.

Familiarity with helpdesk ticketing, knowledge base and Remote Monitoring & Management (RMM) tools is a plus.

Excellent computer literacy skills and proficiency with Microsoft Office Suite.

Ability to multi-task, prioritize, and work independently.

Ability to maintain confidential information.

Certifications

Ideally, you already have the following certifications under your belt:

CompTIA A+, Network+ and Security+,
Microsoft Certified: Azure Fundamentals (AZ-900),
Microsoft 365 Certified: Fundamentals (MS-900),
Cisco Certified Support Technician (CCST).

Bonus points if you have one of the following certifications in addition to the ones above:

Microsoft Certified: Azure Administrator Associate (AZ-104),
Microsoft 365 Certified: Endpoint Administrator Associate (MD-102),
Cisco Meraki Solutions Specialist (CMSS).

Perks!

An award-winning culture and organization that focuses time and energy on YOU and fostering an awesome workplace.
In-person and virtual socials – we offer an outgoing culture that provides lots of opportunities to connect with your co-workers.
Training and development programs to sharpen your skills.
Competitive Salary & Benefits, including a Health Spending Account and RRSP Matching program.
Birthdays off!

All qualified applicants will receive consideration for employment without regard to Canadian experience, race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.

AI technology is not used in Nucleus' hiring process.

This posting is to fill an existing vacancy.

Apply on nucleus.bamboohr.com About employer

More about this job

Responsibilities

The Onsite Technical Support Specialist serves as the front line of technical support, resolving issues promptly and ensuring efficient ticket management. They are responsible for maintaining internal documentation and collaborating with stakeholders to ensure high-priority issues are addressed.

Requirements

Candidates must have at least 3 years of experience in IT, specifically supporting Mac users in a business environment. Proficiency in Microsoft 365, Azure, networking, and workstation imaging tools like Intune or Autopilot is required.

Skills

Mac support
Windows support
Microsoft 365
Azure administration
Active Directory
GPO
Hyper-V
Networking
Audio/visual troubleshooting
Workstation imaging
Intune
Autopilot
Immy.bot
Customer service
Technical troubleshooting
Ticket management

Benefits

Health Spending Account
RRSP Matching program
Birthdays off
Training and development programs
In-person and virtual socials

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Managed IT Services
MSP
Windows
Mac
Microsoft 365
Azure
Active Directory
GPO
Hyper-V
Networking
Intune
Autopilot
Immy.bot
RMM
CompTIA A+
Network+
Security+
AZ-900
MS-900
CCST
AZ-104
MD-102
Cisco Meraki
Helpdesk
Technical Support
Hardware
Software
Workstation Imaging
Customer Service

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Work requirements

Jobs in Canada