Jobs in Canada

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Added 5 mins ago
UM
Production Technician (Night Shift)
Ultra Maritime
Dartmouth, NS
- Full-time
Ultra Maritime is seeking highly motivated and skilled Night Shift Production Technician to join our team
Added 5 mins ago
TU
Utilities Electrical Engineer
The University of British Columbia
Vancouver, BC
- $10,459.67 to $15,675.58 CAD / month
- Full-time
…voltage electrical distribution and protection and control systems to ensure the department is technically supported to provide the high degree of electrical reliability that the university…
Added 5 mins ago
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Enterprise Storage and Backup Specialist
Bombardier
Dorval, QC
- Full-time
The Enterprise Storage & Backup Specialist is responsible for the administration, implementation, technical evolution, and continuous improvement of enterprise storage and data protection…
Added 5 mins ago
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Application Monitoring Specialist
Experis
Mississauga, ON
- $45 to $65 CAD / hour
- Contract
Application Monitoring Specialist (Dynatrace Administrator)
Added 5 mins ago
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Operations Specialist- EN
RBC
Montreal, QC
- Full-time
As an Operations Specialist with the RESP, RDSP Registered Education Savings Plans (RESP)Registered Disability Savings Plan (RDSP)and TFSA ( Tax Free Savings Account Investment )…
Added 5 mins ago
CW
Billing and Collections Specialist
Clark Wilson LLP
Vancouver, BC
- Full-time
Clark Wilson LLP seeks a meticulous Billing and Collections Specialist to enhance our esteemed billing and collections department team. Reporting to the Manager of Finance, Billing and…
Added 5 mins ago
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Virtualization Platform Specialist
Bombardier
Dorval, QC
- Full-time
The Virtualization Platform Specialist is responsible for the administration, implementation, technical evolution, and continuous improvement of the enterprise virtualization platforms…
Added 5 mins ago
SR
SAP Test Specialist
Stellar Recruitment Inc.
Vancouver, BC
- $80 to $90 CAD / hour
- Contract
On site 3 days per week in Vancouver, BC
Added 5 mins ago
FE
Customer Service Representative
Future Electronics
Kirkland, QC
- Full-time
· Weekly : All PBO with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days · · Weekly : All Interco transfers with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days
Added 20 mins ago
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IT Support Specialist - Onsite
Nucleus
Vancouver, BC
- Full-time
The successful candidate must have experience supporting Mac users in a business setting · Must have experience with Microsoft 365 and Azure administration
Added 20 mins ago
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Solution Specialist (Pre-Sales), Sage Intacct
MNP
Markham, ON · ON · Toronto, ON · Burlington, ON · Mississauga, ON
- Full-time
Make an impact with our Client Services team as a Solution Specialist, Sage Intacct. In this role, you’ll combine your Sage Intacct expertise, commercial mindset, and passion for solving…
Added 20 mins ago
Senior Site Reliability Specialist (SRE)
AlayaCare
Montreal, QC
We are seeking a Senior Site Reliability Specialist (SRE) and will be reporting to the Manager, Software Development you will scale our AWS cloud infrastructure, evolve Kubernetes…
Added 20 mins ago
O
Strategic Sourcing Specialist
ORBCOMM
Ottawa, ON
- $80,000 to $100,000 CAD / year
- Full-time
…strategic sourcing? ORBCOMM is looking for a Strategic Sourcing Specialist to support New Product Introduction (NPI), supplier transition, and sustaining-product initiatives with our…
Added 35 mins ago
Professional Banking Specialist, Business Banking
Scotiabank
Toronto, ON
The Professional Banking Specialist is part of a national team responsible for delivering holistic advice and Business Banking solutions for the profitable growth of existing and new high…
Added 35 mins ago
TA
Dynamics 365 & Power Platform Specialist (Calgary South)
Trail Appliances Ltd.
Calgary, AB
- Full-time
Reporting to the Manager, Business Solutions, the Dynamics 365 & Power Platform Technical Specialist supports Trail Appliances’ commitment to delivering exceptional customer experiences by…
Added 35 mins ago
MC
Direct Marketing Specialist I
Mission Critical Electronics
Canada
- Full-time
Mission Critical Electronics, LLC (MCE) is a leading provider of innovative power solutions and electronic systems for mission-critical applications. With a portfolio of trusted brands…
Added 35 mins ago
PC
Process & Quality Specialist
Potvin Construction Ltd.
Rockland, ON
- Full-time
Help us prevent problems before they reach our customers. As our Process & Quality Specialist, you will partner with manufacturing teams and leadership to improve quality, efficiency and…
Added 50 mins ago
OR
Accounts Payable Specialist
OSL Retail Services Inc
Mississauga, ON
- Other
We are seeking an Accounts Payable Specialist. Reporting to Senior Financial Analyst, our ideal candidate is responsible for executing day-to-day accounts payable operations in a fast-paced…
Added 50 mins ago
OR
Senior Specialist Inventory Management
OSL Retail Services Inc
Mississauga, ON
- Other
We are seeking a Senior Specialist, Inventory Management. Reporting to the Senior Manager Operations & Planning, our ideal candidate is responsible for inventory planning and health for…
Added 50 mins ago
MC
AI Enablement & Business Process Analyst
Morgan Construction & Environmental Ltd.
AB · Edmonton, AB
- Other
Partner with the AI Integration Specialist and AI & Automation Developer to move prototypes into production
Added 50 mins ago
MC
AI & Automation Developer
Morgan Construction & Environmental Ltd.
AB · Edmonton, AB
- Other
…environmental field operations. Working alongside MCEL's AI Integration Specialist, the AI & Automation Developer designs, builds and deploys AI-driven workflows, integrations and…
Added 50 mins ago
IA
Senior Creative Lead / Head of Creative
inBeat Agency
Remote, Canada
- Full-time
- Remote
You understand paid social and creative performance well enough to guide a team and challenge their thinking, even if you are not a data specialist
Added 50 mins ago
MU
Administrative Coordinator
McGill University
Sherbrooke, QC
- Full-time
Under the direction of the Learner Support Specialist - Team Leader, provides administrative and secretarial support. Participates in ensuring the smooth functioning of the unit’s…
Added 50 mins ago
MARKETING & BUSINESS DEVELOPMENT SPECIALIST (Part-Time)
CBWilkinson
Kingston, ON
We're looking for a creative, resourceful and highly organized Marketing & Business Development Specialist to support the execution of CB Wilkinson's marketing initiatives while helping to…
Added 50 mins ago
II
Salesforce developer
Intellibee Inc
Saint-Paul, NB · St.-Paul, NB
- Full-time
Integrate Salesforce with other systems used by Minnesota Housing.

Nucleus

IT Support Specialist - Onsite

Vancouver, BC, V7X 1M4, Canada

Full-time

Apply on nucleus.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Nov 10, 2026

Original job description

Supercharge your career at Nucleus Networks!

What makes Nucleus different from other Managed IT Services providers? To start, our focus goes beyond just keeping the lights on. We work with every one of our clients to help supercharge their business, transforming their IT from a system that just needs support to one that is driving business results and helping them grow. We've been nominated as one of BC’s top 10 Best Workplaces and have been a top 5 Finalist for BC’s Best Company. We pride ourselves on our culture, our unique approach to delivering rapid-response IT services, and our continued obsession with providing the best client experience possible.

We are a team of over 80 experienced IT Professionals focused on providing industry-leading IT Services to clients across Canada. We are headquartered in downtown Vancouver, with operations in BC, Alberta and Ontario.

We’ve also been recognized as one of North America’s top Managed IT Services Providers as well as one of the top ten MSPs in Canada. Our vision is to be the best MSP in Canada for SMBs and we are looking for talented people who want to be a part of our journey and help us get there!

Role Summary

As the Onsite Technical Support Specialist, you will serve as the front line of technical support, responsible for resolving technical issues promptly and efficiently, or ensuring they are directed to the appropriate resources. This role is expected to bring awareness around recurring issues to their direct supervisor. Exceptional customer service and communication are critical. The successful candidate will be based full-time onsite with one of our clients in Downtown Vancouver, supporting a mixed Windows and Mac environment. The successful candidate must have experience supporting Mac users in a business setting.

General Duties and Responsibilities

Monitor the ticket board and promptly address incoming calls and tickets.

Maintain ticket hygiene by managing and completing tickets from initiation to resolution.

Troubleshoot and resolve technical issues according to established procedures and guidelines.

Utilize knowledge base resources; conduct external research and seek guidance from superiors and peers as needed.

Update internal documentation through our knowledge base resources and other relevant systems to ensure accurate and up-to-date information.

Collaborate with supervisors and appropriate stakeholders to ensure efficient use of resources which include seeking approval before initiating work on a solution, particularly for time-intensive tasks.

Make decisions related to access permissions and prioritization of incoming tickets, ensuring high-priority issues are addressed promptly.

Attend all required meetings, including Pod Huddles, one-on-one sessions, and team meetings.

Maintain a deep knowledge of technology products and services applicable to the client base, including hardware, software and Nucleus services.

Other duties as assigned.

Required Skills and Qualifications

A minimum high school diploma is required; post-secondary education in a related field is an asset.

At least 3 years of experience in the IT industry or similar setting.
At least 3 years of experience supporting Mac users in a business setting.
Must have experience with Microsoft 365 and Azure administration.

Must understand GPOs, Hyper-V, networking, and Active Directory.
Must have experience with boardroom and meeting room support, including audio/visual troubleshooting.
Must have experience with workstation imaging and configuration using tools such as Intune, Autopilot, immy.bot, or similar.

Must be comfortable analyzing technical issues and deciding whether the solution is efficient and feasible.

Must be able to apply creative solution finding to address and resolve technical issues.

Must be able to provide temporary workarounds that fall within company standards based on previous experience.

Familiarity with helpdesk ticketing, knowledge base and Remote Monitoring & Management (RMM) tools is a plus.

Excellent computer literacy skills and proficiency with Microsoft Office Suite.

Ability to multi-task, prioritize, and work independently.

Ability to maintain confidential information.

Certifications

Ideally, you already have the following certifications under your belt:

CompTIA A+, Network+ and Security+,
Microsoft Certified: Azure Fundamentals (AZ-900),
Microsoft 365 Certified: Fundamentals (MS-900),
Cisco Certified Support Technician (CCST).

Bonus points if you have one of the following certifications in addition to the ones above:

Microsoft Certified: Azure Administrator Associate (AZ-104),
Microsoft 365 Certified: Endpoint Administrator Associate (MD-102),
Cisco Meraki Solutions Specialist (CMSS).

Perks!

An award-winning culture and organization that focuses time and energy on YOU and fostering an awesome workplace.
In-person and virtual socials – we offer an outgoing culture that provides lots of opportunities to connect with your co-workers.
Training and development programs to sharpen your skills.
Competitive Salary & Benefits, including a Health Spending Account and RRSP Matching program.
Birthdays off!

All qualified applicants will receive consideration for employment without regard to Canadian experience, race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.

AI technology is not used in Nucleus' hiring process.

This posting is to fill an existing vacancy.

Apply on nucleus.bamboohr.com About employer

More about this job

Responsibilities

The Onsite Technical Support Specialist serves as the front line of technical support, resolving issues promptly and ensuring efficient ticket management. They are responsible for maintaining internal documentation and collaborating with stakeholders to ensure high-priority issues are addressed.

Requirements

Candidates must have at least 3 years of experience in IT, specifically supporting Mac users in a business environment. Proficiency in Microsoft 365, Azure, networking, and workstation imaging tools like Intune or Autopilot is required.

Skills

Mac support
Windows support
Microsoft 365
Azure administration
Active Directory
GPO
Hyper-V
Networking
Audio/visual troubleshooting
Workstation imaging
Intune
Autopilot
Immy.bot
Customer service
Technical troubleshooting
Ticket management

Benefits

Health Spending Account
RRSP Matching program
Birthdays off
Training and development programs
In-person and virtual socials

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Managed IT Services
MSP
Windows
Mac
Microsoft 365
Azure
Active Directory
GPO
Hyper-V
Networking
Intune
Autopilot
Immy.bot
RMM
CompTIA A+
Network+
Security+
AZ-900
MS-900
CCST
AZ-104
MD-102
Cisco Meraki
Helpdesk
Technical Support
Hardware
Software
Workstation Imaging
Customer Service

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Work requirements

Jobs in Canada