Jobs in Canada

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Added 2 mins ago
UM
Production Technician (Night Shift)
Ultra Maritime
Dartmouth, NS
- Full-time
Ultra Maritime is seeking highly motivated and skilled Night Shift Production Technician to join our team
Added 2 mins ago
MH
Service Technican
Macdonald’s Home Health Care
Vancouver, BC
- Full-time
Must hold a valid BC drivers license
Added 2 mins ago
BB
Technicien II en sécurité/ Technician II Security
Bosch Building Technologies
Montreal, QC
- Full-time
Disponibilité pour travailler sur un quart de travail de 17 h à minuit, au besoin
Added 2 mins ago
LT
Blade Repair Technician
Lyon technical access
Clinton, ON
- Full-time
Role Description The Blade Repair Technician is a full-time, on-site role focused on inspection, repair, and maintenance of wind turbine blades and related components. Day-to-day…
Added 2 mins ago
AR
Laser Field Service Technician (100% Travel) (35428)
Activ8 Recruitment & Solutions
Toronto, ON · Greater Toronto Area, Canada
- $26 to $35 CAD / hour
- Full-time
Location: Candidates must be based in Calgary, Winnipeg, GTA, or the Montreal or Quebec City area, and reside within one hour of a major airport · Candidates must live within one hour of a major airport in one of the following areas:
Added 2 mins ago
SC
Accounts Payable Technician
SYSTRA Canada
Montreal, QC
- Full-time
Comfortable using Enterprise Resource Planning systems (ERP); experience with SPOT is an asset.
Added 17 mins ago
N
IT Support Specialist - Onsite
Nucleus
Vancouver, BC
- Full-time
The successful candidate must have experience supporting Mac users in a business setting · Must have experience with Microsoft 365 and Azure administration
Added 32 mins ago
EH
Clinical Assistant
Eye Health MD
Pointe-Claire, QC
- Full-time
You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
Added 47 mins ago
TC
Site Superintendent
Tridon Communications
Fort McMurray, AB
- Full-time
Candidates must reside in Fort McMurray or be willing to relocate
Added 47 mins ago
TC
Site Superintendent
Tridon Communications
AB · Edmonton, AB
- Full-time
Candidates must reside in Fort McMurray or be willing to relocate
Added 47 mins ago
TC
Site Superintendent
Tridon Communications
AB · Calgary, AB
- Full-time
Candidates must reside in Fort McMurray or be willing to relocate
Added 48 mins ago
WS
Packaging Engineer(ing) Contract
Wolf Steel Ltd
Barrie, ON
- Full-time
Expertise in packaging materials, design methods, and protective packaging systems.
Added 1 hour ago
Laboratory Technician
Systemair
Tillsonburg, ON
Ability to work independently with minimal supervision and flexibility to work afternoon/evening shifts as required
Added 1 hour ago
Wells and Facilities Technician
Sinopec Canada Energy Ltd.
Calgary, AB
Reporting to the Manager, Wells and Facilities, the Wells & Facilities Technician provides technical, systems, data and project coordination support for well and facility operations and…
Added 1 hour ago
PT
310T Apprentice/310T Technician
Platinum Trailers
St. Marys, ON
- $22 to $48 CAD / hour
- Full-time
Monday-Friday day shift
Added 1 hour ago
Technical Officer - Data Analytics and Digital Construction
National Research Council Canada
Ottawa, ON
…solutions, intelligent information retrieval, knowledge management systems, and construction technologies such as BIM and digital…
Added 1 hour ago
CG
Industrial Engineering Technician
Canduct Group of Companies
London, ON
- Internship
…expanding, and we are looking for an Industrial Engineering Technician in London,…
Added 1 hour ago
Lead Data Center Technician
IREN
Prince George, BC
This role requires availability for a 4-on-4-off rotational shift schedule including day and night shifts · Total package may be inclusive of a night shift premium
Added 1 hour ago
AS
Field Service Engineer - Canada
ADB SAFEGATE
ON · Ontario, Canada
- Full-time
Location: Must be based in Southern Ontario
Added 1 hour ago
US
Project Manager – Security Systems Integration
Unified Systems Inc.
Port Coquitlam, BC
- Full-time
We're an award-winning Canadian integrator that specializes in security systems. We take on work few companies can, combining different systems with off-the-shelf technology, custom…
Added 1 hour ago
T&
Truck Maintenance Technician
Truckz & Binzz
Guelph, ON
- Full-time
Role Description The Truck Maintenance Technician is a full-time, on-site role based in Guelph, ON. Note this is NOT a 310T mechanic role as we only work on truck mounted bodies and not the…
Added 1 hour ago
SA
Automotive Parts Advisor
Steele Auto Group
Halifax, NS
- Full-time
Process parts orders, maintain accurate records, and use dealership systems and industry technology.
Added 1 hour ago
SA
Laboratory Technician (Brantford)
Sika AG
Brantford, ON
- Up to $23.75 CAD / hour
- Full-time
Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection…
Added 1 hour ago
Highway Field Inspector
Department of Transportation and Infrastructure
Steinbach, MB · Winnipeg, MB · Carman, MB
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 1 hour ago
Highway Field Inspector
Department of Transportation and Infrastructure
Birtle, MB · Boissevain, MB · Portage la Prairie, MB · Brandon, MB
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)

Nucleus

IT Support Specialist - Onsite

Vancouver, BC, V7X 1M4, Canada

Full-time

Apply on nucleus.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Nov 10, 2026

Original job description

Supercharge your career at Nucleus Networks!

What makes Nucleus different from other Managed IT Services providers? To start, our focus goes beyond just keeping the lights on. We work with every one of our clients to help supercharge their business, transforming their IT from a system that just needs support to one that is driving business results and helping them grow. We've been nominated as one of BC’s top 10 Best Workplaces and have been a top 5 Finalist for BC’s Best Company. We pride ourselves on our culture, our unique approach to delivering rapid-response IT services, and our continued obsession with providing the best client experience possible.

We are a team of over 80 experienced IT Professionals focused on providing industry-leading IT Services to clients across Canada. We are headquartered in downtown Vancouver, with operations in BC, Alberta and Ontario.

We’ve also been recognized as one of North America’s top Managed IT Services Providers as well as one of the top ten MSPs in Canada. Our vision is to be the best MSP in Canada for SMBs and we are looking for talented people who want to be a part of our journey and help us get there!

Role Summary

As the Onsite Technical Support Specialist, you will serve as the front line of technical support, responsible for resolving technical issues promptly and efficiently, or ensuring they are directed to the appropriate resources. This role is expected to bring awareness around recurring issues to their direct supervisor. Exceptional customer service and communication are critical. The successful candidate will be based full-time onsite with one of our clients in Downtown Vancouver, supporting a mixed Windows and Mac environment. The successful candidate must have experience supporting Mac users in a business setting.

General Duties and Responsibilities

Monitor the ticket board and promptly address incoming calls and tickets.

Maintain ticket hygiene by managing and completing tickets from initiation to resolution.

Troubleshoot and resolve technical issues according to established procedures and guidelines.

Utilize knowledge base resources; conduct external research and seek guidance from superiors and peers as needed.

Update internal documentation through our knowledge base resources and other relevant systems to ensure accurate and up-to-date information.

Collaborate with supervisors and appropriate stakeholders to ensure efficient use of resources which include seeking approval before initiating work on a solution, particularly for time-intensive tasks.

Make decisions related to access permissions and prioritization of incoming tickets, ensuring high-priority issues are addressed promptly.

Attend all required meetings, including Pod Huddles, one-on-one sessions, and team meetings.

Maintain a deep knowledge of technology products and services applicable to the client base, including hardware, software and Nucleus services.

Other duties as assigned.

Required Skills and Qualifications

A minimum high school diploma is required; post-secondary education in a related field is an asset.

At least 3 years of experience in the IT industry or similar setting.
At least 3 years of experience supporting Mac users in a business setting.
Must have experience with Microsoft 365 and Azure administration.

Must understand GPOs, Hyper-V, networking, and Active Directory.
Must have experience with boardroom and meeting room support, including audio/visual troubleshooting.
Must have experience with workstation imaging and configuration using tools such as Intune, Autopilot, immy.bot, or similar.

Must be comfortable analyzing technical issues and deciding whether the solution is efficient and feasible.

Must be able to apply creative solution finding to address and resolve technical issues.

Must be able to provide temporary workarounds that fall within company standards based on previous experience.

Familiarity with helpdesk ticketing, knowledge base and Remote Monitoring & Management (RMM) tools is a plus.

Excellent computer literacy skills and proficiency with Microsoft Office Suite.

Ability to multi-task, prioritize, and work independently.

Ability to maintain confidential information.

Certifications

Ideally, you already have the following certifications under your belt:

CompTIA A+, Network+ and Security+,
Microsoft Certified: Azure Fundamentals (AZ-900),
Microsoft 365 Certified: Fundamentals (MS-900),
Cisco Certified Support Technician (CCST).

Bonus points if you have one of the following certifications in addition to the ones above:

Microsoft Certified: Azure Administrator Associate (AZ-104),
Microsoft 365 Certified: Endpoint Administrator Associate (MD-102),
Cisco Meraki Solutions Specialist (CMSS).

Perks!

An award-winning culture and organization that focuses time and energy on YOU and fostering an awesome workplace.
In-person and virtual socials – we offer an outgoing culture that provides lots of opportunities to connect with your co-workers.
Training and development programs to sharpen your skills.
Competitive Salary & Benefits, including a Health Spending Account and RRSP Matching program.
Birthdays off!

All qualified applicants will receive consideration for employment without regard to Canadian experience, race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.

AI technology is not used in Nucleus' hiring process.

This posting is to fill an existing vacancy.

Apply on nucleus.bamboohr.com About employer

More about this job

Responsibilities

The Onsite Technical Support Specialist serves as the front line of technical support, resolving issues promptly and ensuring efficient ticket management. They are responsible for maintaining internal documentation and collaborating with stakeholders to ensure high-priority issues are addressed.

Requirements

Candidates must have at least 3 years of experience in IT, specifically supporting Mac users in a business environment. Proficiency in Microsoft 365, Azure, networking, and workstation imaging tools like Intune or Autopilot is required.

Skills

Mac support
Windows support
Microsoft 365
Azure administration
Active Directory
GPO
Hyper-V
Networking
Audio/visual troubleshooting
Workstation imaging
Intune
Autopilot
Immy.bot
Customer service
Technical troubleshooting
Ticket management

Benefits

Health Spending Account
RRSP Matching program
Birthdays off
Training and development programs
In-person and virtual socials

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Managed IT Services
MSP
Windows
Mac
Microsoft 365
Azure
Active Directory
GPO
Hyper-V
Networking
Intune
Autopilot
Immy.bot
RMM
CompTIA A+
Network+
Security+
AZ-900
MS-900
CCST
AZ-104
MD-102
Cisco Meraki
Helpdesk
Technical Support
Hardware
Software
Workstation Imaging
Customer Service

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Work requirements

Jobs in Canada