Find work in Canada.

545,929 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
PM
Coordinator, Sales Initiatives & Development
Picton Mahoney Asset Management
Toronto, ON
- Contract
The Coordinator, Sales Initiatives & Development is a central coordination point for key people, development and operational initiatives across PICTON’s Retail Sales organization. Working…
Added just now
FH
RN, Cardiac Inpatient Units or Cardiac Interventional Day Care (DCIU; ICRU)
Fraser Health
Chilliwack, BC
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added just now
FH
Medical Leader: Physician Quality Leader (PQL) - Surrey Memorial Hospital and Jim Pattison Outpatient Care & Surgery Centre
Fraser Health
BC · Fraser Health, British Columbia
- Part-time
Supporting the development of quality improvement/safety projects in areas identified in the Patient Safety Priorities as needing improvement, in collaboration with the Quality Improvement…
Added just now
FH
Medical Leader: Physician Quality Leader (PQL) – Eagle Ridge Hospital
Fraser Health
BC · Fraser Health, British Columbia
- Part-time
Supporting the development of quality improvement/safety projects in areas identified in the Patient Safety Priorities as needing improvement, in collaboration with the quality improvement…
Added 15 mins ago
B&
Document Control Coordinator (Nuclear)
Black & McDonald Limited
Pickering, ON
- Full-time
…benefits, pension plan, annual performance bonus, and career development…
Added 15 mins ago
BC
Clinical Trials Nurse Coordinator, Research Clinical Trials
BC Cancer
Vancouver, BC
- $49.2 to $67.08 CAD / hour
- Temporary
A Clinical Trials Nurse Coordinator (CTNC) cares for and manages a patient while they participate on a clinical trial, assessing patient status and side effects as well as implementing…
Added 15 mins ago
Talent Acquisition Enhancement Coordinator
Government of Alberta
AB
Job Title: Talent Acquisition Enhancement Coordinator
Added 15 mins ago
SP
Purchasing Coordinator - Bilingual
Superior Propane
Calgary, AB
- Full-time
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
Added 45 mins ago
SH
Clinical Coordinator AHF - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
In collaboration with the Manager, Community Programs, the Clinical Coordinator supports staff education, clinical performance, quality improvement initiatives, accreditation readiness, and…
Added 45 mins ago
RC
EA - In-Class, MAPLE RIDGE
Regent Christian Online Academy (RCOA)
Surrey, BC
- Part-time
…across our campus schools, online school, and early learning programs. We focus on strong academics, whole-child development, and a Christ-centred environment where students grow in…
Added 45 mins ago
TU
Administrative Assistant, HR Students & Facilities
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…faculty, staff, and student employees; participates in the development of procedures and materials including orientation and training…
Added 45 mins ago
O
Billing Coordinator
OpenText
Waterloo, ON
- Full-time
Reporting to the Billing Operations Manager, the Billing Coordinator plays an integral role in ensuring billing accuracy and timeliness across our global order-to-cash process. You will…
Added 45 mins ago
SC
Community Connector & Community Learning Program Coordinator
Smithers Community Services Association
Smithers, BC
- Full-time
- Temporary
…position coordinates and promotes community literacy and learning programs, including tutoring, group learning, drop-in services, and tax assistance. Through partnership development,…
Added 1 hour ago
FH
Registered Nurse, Older Adult - Acute Care for Elders - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 1 hour ago
Clinical Operations Manager
Canadian Mental Health Association BC Division
Vancouver, BC
Directly supervise the Administrative Support Coordinator, including workload management, coaching, issue management, and performance management.
Added 1 hour ago
Hospital Based Case Coordinator (N3)-Repost
Winnipeg Regional Health Authority
Winnipeg, MB
…mission, vision and values of the WRHA, the Hospital Based Case Coordinator (HBCC) receives referrals and conducts assessments to determine eligibility for Home Care program supports. The…
Added 1 hour ago
CB
Clinical Operations Manager
CMHA BC
Vancouver, BC
- Full-time
Directly supervise the Administrative Support Coordinator, including workload management, coaching, issue management, and performance management.
Added 1 hour ago
Talent Acquisition & HR Coordinator
Destination Canada
Vancouver, BC
We're looking for a Talent Acquisition & HR Coordinator to join our HR team at Destination Canada!
Added 1 hour ago
ML
Occupational Health Coordinator / Nurse
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
The Occupational Health Coordinator/Nurse works closely with Managers, Supervisors and individual employees to promote occupational health, safety and environmental compliance in the plant.…
Added 1 hour ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional…
Added 1 hour ago
ML
FSQA Coordinator (Overnights)
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
As a member of the facility’s FSQA team, the FSQA Coordinator supports the execution of Food Safety and Quality Assurance programs, including environmental monitoring, pre-operational…
Added 1 hour ago
Operations - Dispatcher I
Canada Cartage Group of Companies
Mississauga, ON
…collaboration and respect, with opportunities for career growth and development. Employees benefit from recognition programs that celebrate performance and teamwork, company perks including…
Added 1 hour ago
Purchasing Coordinator - Bilingual
Superior Plus Propane Talent Acquisition
Calgary, AB · Sainte-Catherine, QC
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
Added 1 hour ago
PC
Bilingual Event Coordinator
Parkinson Canada
Montreal, QC
- $52,500 to $57,500 CAD / year
- Full-time
The Event Coordinator is responsible for organizing and managing a portfolio of peer-to-peer fundraising events, including Parkinson Canada SuperWalk, SuperMom Walk/Run, Pedaling for…
Added 1 hour ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
…Practical Nursing (PN), and Bachelor of Science in Nursing (BScN)…

Numeris

Customer Success Technical Coordinator - Bilingual (FR/EN)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 1–3 years of experience in customer support, technical support, customer success, data/reporting operations, or a similar role.
Posting language: English
Posted: Oct 30, 2026

Original job description

Numeris is Canada’s most trusted and authoritative source for broadcast measurement and consumer behaviour data. As well, the industry leading intelligence provider to broadcasters, advertisers, and agencies. We have been recognized for over 75 years as providing the gold standard in audience intelligence.

We have great people who do exceptional work. We take pride in building an environment of continuous learning and career advancement opportunities. Our teams are collaborative, curious, and dedicated to creating quality experiences. We love what we do, enjoy each other’s company, and support initiatives to give back to our communities. We are looking for people to help us shape the future of Numeris, and have a lot of fun along the way.

The Bilingual Customer Success Technical Coordinator is a versatile member of the Customer Success team, providing

day-to-day technical support, recurring reporting and data support, and customer success coordination.

The role provides front-line technical support for Numeris products, including troubleshooting common

application, Windows, file, access and permissions issues, while escalating more complex technical problems when

required. The Coordinator also works closely with the Customer Success Insights Analyst to manage recurring,

process-driven reporting and analytical deliverables.

The position also provides operational support across Customer Success, including client onboarding, ticket

coordination and account administration.

What You Will Do

Technical & Product Support

Provide administrative and coordination support for sales initiatives as required.
Provide first-line technical support to clients using Instar and other Numeris products
Manage, investigate and respond to incoming technical support tickets.
Troubleshoot documented product errors and error codes using established support procedures and knowledge resources.
Troubleshoot basic Windows-related issues, including file locations, folder structures, application settings, user access and permissions
Assist clients with basic installation, configuration, access and software-related issues where established support procedures exist
Reproduce and document technical issues to assist with investigation and escalation.
Work closely with the Technical Support Analyst to provide coverage and coordinate resolution of client issues
Maintain clear ticket documentation, solutions and troubleshooting information
Identify recurring technical issues and contribute to improvements in documentation and support processes. .

Reporting & Insights Support

Work directly with the Customer Success Insights Analyst to support recurring reports, dashboards and analytical deliverables.
Prepare and update established client and internal reports using documented processes and templates.
Run routine reports associated with established reporting schedules.
Perform quality assurance checks to ensure reporting outputs are accurate and complete.
Maintain recurring reporting schedules and ensure deliverables are completed on time.
Prepare charts, tables and standardized data outputs for the Insights Analyst.
Assist with data preparation and validation for client presentations, reports and other Customer Success deliverables.
Handle routine data and reporting requests where an established methodology or process already exists.
Maintain documentation for recurring reporting processes.
Provide coverage for established reporting activities when the Insights Analyst is unavailable.
Develop working knowledge of Numeris data, NLogic products and audience measurement concepts

Customer Success Operations

Coordinate client onboarding and offboarding activities, including product access and user setup.
Assist with client account and user administration.
Administer client entitlements using established internal systems and processes.
Monitor and triage incoming customer support requests and route requests to the appropriate team member.
Track outstanding requests and follow up to ensure timely resolution.
Maintain and update client-facing and internal support documentation.
Provide backup coverage for routine client inquiries.
Assist with basic product training and guidance when required.
Support User Acceptance Testing (UAT) for product updates and releases.
Coordinate with Customer Success, Product, Research and other teams to resolve client requests

What You Have

College diploma, degree or higher in Marketing, Communications, Business or related field
1–3 years of experience in customer support, technical support, customer success, data/reporting operations, or a similar role.
Experience providing software or application support is an asset.
Experience working with data, reports or recurring analytical processes is an asset.
Media, broadcasting, advertising or audience measurement experience is an asset, not required.

Technical Skills And Industry Knowledge

Strong general Windows computer skills.
Good understanding of files, folders, file paths and file management.
Basic understanding of user access and file/folder permissions.
Comfortable troubleshooting software applications.
Able to interpret documented error codes and follow established troubleshooting procedures.
Able to clearly document technical problems and steps taken to resolve them.
Comfortable learning Numeris products and internal systems

Reporting & Data

Intermediate Microsoft Excel skills.
Comfortable working with structured datasets, spreadsheets and recurring reports.
Strong attention to detail and accuracy.
Read, interpret and validate data to identify trends, unusual results and potential data quality issues.
Ability to follow documented reporting processes consistently.
Experience with Power BI or other reporting tools is an asset, not a requirement.

Customer Success

Strong organizational and time-management skills.
Able to manage multiple support tickets, reporting deadlines and operational requests simultaneously.
Strong written and verbal communication skills.
Demonstrate strong client service skills, providing professional, responsive and solution-focused support while ensuring a positive client experience.
Able to translate technical concepts into straightforward language

Language

Fluency in English and French, written and spoken, is required

What's in it for you?

An evolutionary journey in the audience measurement and data space; work on exciting projects, add value & make a positive impact to our Company.
Benefits package, group savings and retirement program. (Health and Dental employer paid premiums).
Hybrid Work: on-site office in Toronto and work from home as required per the role.
Education Reimbursement: For those wishing to pursue additional professional development, funding up to $1000 per year is offered (some conditions apply).
Continuous learning and development via Percipio, our Learning Management System.
Be part of additional programs such as MentorMe, which helps our employee’s network, and grow within the organization.
Leadership Training offerings for new and emerging leaders.
Culture of great teams, coworkers and supportive leadership.
Perkopolis: Participation in a program that provides exclusive discounts on products and services to employees. Perks include shopping discounts, movie tickets, services, event/show tickets and much more!

Values

Stronger Together

We succeed through collaboration with each other and with the industry. Unity drives our impact.

Innovation With Intent

We embrace change and challenge convention. Our innovation is purposeful, driven by insights, guided by strategy, and focused on delivering meaningful future-proofed solutions.

We Before Me

We put shared goals at the centre of how we work. By supporting one another, sharing accountability, and valuing diverse perspectives, we create an environment where people contribute fully and teams achieve more together.

Excellence In Motion

We pursue continuous improvement in everything we do, from our processes to our time to market. With a growth mindset and a commitment to excellence, we bring solutions to life with precision and purpose.

Numeris is an equal opportunity employer

We are committed to creating an accessible environment for all our employees and foster a culture that focuses on diversity, equity, inclusion and belonging. We believe that a diverse workforce helps everyone contribute in meaningful ways towards our shared success.

Apply About employer

More about this job

Responsibilities

Provide first-line technical support for Numeris products, troubleshoot and document client issues, and coordinate tickets and escalations. Prepare recurring reports and data outputs, support client onboarding and account administration, and coordinate customer requests across internal teams.

Requirements

Requires a college diploma, degree, or higher in marketing, communications, business, or a related field, along with 1–3 years of relevant customer, technical, data, or reporting support experience. Candidates must be fluent in written and spoken English and French, have strong Windows and intermediate Excel skills, and demonstrate clear communication, organization, and attention to detail.

Skills

Bilingual English and French
Technical Support
Customer Success
Windows Troubleshooting
Software Application Support
Ticket Management
Microsoft Excel
Data Reporting
Data Validation
Quality Assurance
Client Onboarding
Account Administration
User Access and Permissions
Technical Documentation
Client Communication
Time Management

Benefits

Health and Dental Insurance
Group Savings Program
Retirement Program
Hybrid Work
Education Reimbursement
Learning and Development
Mentorship Program
Leadership Training
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Instar
NLogic
Microsoft Excel
Power BI
Windows
Technical Support
Customer Success
Audience Measurement
Broadcasting
Market Research
Data Reporting
Dashboards
Structured Datasets
Data Preparation
Data Validation
Quality Assurance
Troubleshooting
Error Codes
File Management
User Access
File and Folder Permissions
Support Tickets
Client Onboarding
Account Administration
User Acceptance Testing
Reporting Processes
Client Presentations
Advertising
Bilingual English and French

Report this job