Find work in Canada.

618,687 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Health and Safety Coordinator - Winter 2026/27
Sunshine Village Corporation
Banff, AB
The Health and Safety Coordinator has an important impact, supporting Sunshine's injury management function by working directly with team members and supervisory teams on successful…
Added 2 mins ago
Field Utilities Coordinator (Construction)
PACT
ON · Mississauga, Ontario
The Field Utilities Coordinator will support safe excavation and drilling activities by coordinating utility locates and ground disturbance clearance in the field and implementing the…
Added 2 mins ago
K
Partner Administrative Assistant, Tax- 12 Month Contract
KPMG
ON · Toronto, Ontario
- Temporary
Adhere to risk management and branding in compliance with National guidelines ensuring accuracy and completeness.
Added 31 mins ago
GE
Proposal Coordinator
GFL Environmental Inc.
AB · Winnipeg, MB · Saskatoon, SK
- Full-time
…environmental solutions, committed to providing sustainable waste management services, and is the only major diversified environmental services company in North America. Our employees,…
Added 48 mins ago
ET
Operations Coordinator
Elevation Technical Services
Vancouver, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 1 hour ago
MB
Transportation Coordinator, Wednesday-Saturday or Sunday-Wednesday 12:00pm-10pm
Martin Brower UK and Ireland
Calgary, AB
- Full-time
The Transportation Coordinator role supports the Transportation department with administrative tasks. He or she supports planning the hourly workforce while nurturing an environment that…
Added 2 hours ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
…partners of Access ALS across Canada. The role is for a Network Coordinator to support the sites both at the ALS Phase 1 group of the CIM of the MUHC RI and the ACCESS ALS clinical trial…
Added 2 hours ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 2 hours ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
If you wish to include a cover letter, please attach it with your resume in one document. ***
Added 2 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 2 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…and more specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team,…
Added 2 hours ago
R|
Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 7 hours ago
Inlet Recovery Home - Residence Worker
Connective
Port Alberni, BC
Observe residents and document any medical, behavioural, or other issues of concern; communicate observations to relief staff and management.
Added 8 hours ago
HC
Coordinator, Field Placement, ECS/SWSS - UGH - FT Support
Humber College
Toronto, ON
- Full-time
We’re currently recruiting for a Field Placement Coordinator.
Added 8 hours ago
K
Administrative Assistant-
KPMG
Montreal, QC
- Full-time
Adhere to risk management and branding in compliance with National guidelines ensuring accuracy and completeness.
Added 8 hours ago
N
Document Management & QA Support Coordinator
Nordion
Ottawa, ON
- Full-time
The Document Management & QA Support Coordinator, reporting to the Director Quality, reviews and verifies that engineering drawings, bills of material, and configuration management meet…
Added 8 hours ago
C
Policy & Governance Coordinator (12-month contract)
CPSO
Toronto, ON
- Full-time
Proficiency with Microsoft Office and document management systems used to maintain policies, governance records, and committee materials
Added 8 hours ago
Operations Coordinator
Gibson Energy
Edmonton, AB
Reporting to the Facility Operations Supervisor, the Operations Coordinator is responsible for ensuring that the Gibson Energy standards, programs, processes are adhered to, and safely…
Added 8 hours ago
QM
Administrative Coordinator - Regulatory Services
Quantum Management Services Ltd.
Toronto, ON
- $25 CAD / hour
- Contract
We are currently seeking a detail-oriented Administrative Coordinator to join a well-established professional organization in Toronto. This is a hybrid opportunity ideal for someone who…
Added 8 hours ago
Coordinator, Field Placement, ECS/SWSS - UGH - FT Support
Humber College
Toronto, ON
We’re currently recruiting for a Field Placement Coordinator.
Added 8 hours ago
Coordinator, Field Placement, Business - UGH - FT Support
Humber College
Toronto, ON
We’re currently recruiting for a Field Placement Coordinator.
Added 8 hours ago
SH
Document Management & QA Support Coordinator
Sotera Health
Ottawa, ON
- Full-time
The Document Management & QA Support Coordinator, reporting to the Director Quality, reviews and verifies that engineering drawings, bills of material, and configuration management meet…
Added 8 hours ago
E
Security Manager / gestionnaire de la sécurité
EllisDon
Ottawa, ON · Gatineau, QC · ON · Ontario Projects
- Full-time
Responsible to develop/document site security plan in conjunction with key stakeholders as appropriate(security orders), according to Public Services and Procurement Canada (PSPC) contract…
Added 9 hours ago
CL
Residential Caseworker - Weekend Coordinator (Makada) Internal candidates only
Community Living Greater Sudbury
Sudbury, ON · Lively, Ontario
- Full-time
Monitor time frames for services and document when goals are met.
Added 9 hours ago
UO
Research Coordinator
University of Alberta
Edmonton, AB
- Part-time
We are seeking a motivated, organized, and detail-oriented Research Coordinator to support the Principal Investigator (PI) and research team across a range of ongoing and emerging research…

Numeris

Customer Success Technical Coordinator - Bilingual (FR/EN)

Canada

$55,000 - $65,000 a year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000 - $65,000 a year
Job type: Full-time
Experience: 1–3 years of experience in customer support, technical support, customer success, data/reporting operations, or a similar role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Numeris is Canada’s most trusted and authoritative source for broadcast measurement and consumer behaviour data. As well, the industry leading intelligence provider to broadcasters, advertisers, and agencies. We have been recognized for over 75 years as providing the gold standard in audience intelligence.

We have great people who do exceptional work. We take pride in building an environment of continuous learning and career advancement opportunities. Our teams are collaborative, curious, and dedicated to creating quality experiences. We love what we do, enjoy each other’s company, and support initiatives to give back to our communities. We are looking for people to help us shape the future of Numeris, and have a lot of fun along the way.

The Bilingual Customer Success Technical Coordinator is a versatile member of the Customer Success team, providing day-to-day technical support, recurring reporting and data support, and customer success coordination.

The role provides front-line technical support for Numeris products, including troubleshooting common application, Windows, file, access and permissions issues, while escalating more complex technical problems when required.

The Coordinator also works closely with the Customer Success Insights Analyst to manage recurring, process-driven reporting and analytical deliverables. The position also provides operational support across Customer Success, including client onboarding, ticket coordination and account administration.

\nWhat you will do

Technical & Product Support

Provide administrative and coordination support for sales initiatives as required.
Provide first-line technical support to clients using Instar and other Numeris products
Manage, investigate and respond to incoming technical support tickets.
Troubleshoot documented product errors and error codes using established support procedures and knowledge resources.
Troubleshoot basic Windows-related issues, including file locations, folder structures, application settings, user access and permissions
Assist clients with basic installation, configuration, access and software-related issues where established support procedures exist
Reproduce and document technical issues to assist with investigation and escalation.
Work closely with the Technical Support Analyst to provide coverage and coordinate resolution of client issues
Maintain clear ticket documentation, solutions and troubleshooting information
Identify recurring technical issues and contribute to improvements in documentation and support processes. .

Reporting & Insights Support:

Work directly with the Customer Success Insights Analyst to support recurring reports, dashboards and analytical deliverables.
Prepare and update established client and internal reports using documented processes and templates.
Run routine reports associated with established reporting schedules.
Perform quality assurance checks to ensure reporting outputs are accurate and complete.
Maintain recurring reporting schedules and ensure deliverables are completed on time.
Prepare charts, tables and standardized data outputs for the Insights Analyst.
Assist with data preparation and validation for client presentations, reports and other Customer Success deliverables.
Handle routine data and reporting requests where an established methodology or process already exists.
Maintain documentation for recurring reporting processes.
Provide coverage for established reporting activities when the Insights Analyst is unavailable.
Develop working knowledge of Numeris data, NLogic products and audience measurement concepts

Customer Success Operations:

Coordinate client onboarding and offboarding activities, including product access and user setup.
Assist with client account and user administration.
Administer client entitlements using established internal systems and processes.
Monitor and triage incoming customer support requests and route requests to the appropriate team member.
Track outstanding requests and follow up to ensure timely resolution.
Maintain and update client-facing and internal support documentation.
Provide backup coverage for routine client inquiries.
Assist with basic product training and guidance when required.
Support User Acceptance Testing (UAT) for product updates and releases.
Coordinate with Customer Success, Product, Research and other teams to resolve client requests

What you have

College diploma, degree or higher in Marketing, Communications, Business or related field
1–3 years of experience in customer support, technical support, customer success, data/reporting operations, or a similar role.
Experience providing software or application support is an asset.
Experience working with data, reports or recurring analytical processes is an asset.
Media, broadcasting, advertising or audience measurement experience is an asset, not required.

Technical Skills and Industry Knowledge:

Strong general Windows computer skills.
Good understanding of files, folders, file paths and file management.
Basic understanding of user access and file/folder permissions.
Comfortable troubleshooting software applications.
Able to interpret documented error codes and follow established troubleshooting procedures.
Able to clearly document technical problems and steps taken to resolve them.
Comfortable learning Numeris products and internal systems

Reporting & Data

Intermediate Microsoft Excel skills.
Comfortable working with structured datasets, spreadsheets and recurring reports.
Strong attention to detail and accuracy.
Read, interpret and validate data to identify trends, unusual results and potential data quality issues.
Ability to follow documented reporting processes consistently.
Experience with Power BI or other reporting tools is an asset, not a requirement.

Customer Success

Strong organizational and time-management skills.
Able to manage multiple support tickets, reporting deadlines and operational requests simultaneously.
Strong written and verbal communication skills.
Demonstrate strong client service skills, providing professional, responsive and solution-focused support while ensuring a positive client experience.
Able to translate technical concepts into straightforward language

Language

Fluency in English and French, written and spoken, is required

What's in it for you?

An evolutionary journey in the audience measurement and data space; work on exciting projects, add value & make a positive impact to our Company.
Benefits package, group savings and retirement program. (Health and Dental employer paid premiums).
3 weeks paid vacation.
Hybrid Work: on-site office in Toronto and work from home as required per the role.
Education Reimbursement: For those wishing to pursue additional professional development, funding up to $1000 per year is offered (some conditions apply).
Continuous learning and development via Percipio, our Learning Management System.
Be part of additional programs such as MentorMe, which helps our employee’s network, and grow within the organization.
Leadership Training offerings for new and emerging leaders.
Culture of great teams, coworkers and supportive leadership.
Perkopolis: Participation in a program that provides exclusive discounts on products and services to employees. Perks include shopping discounts, movie tickets, services, event/show tickets and much more!

$55,000 - $65,000 a year

The indicated pay range reflects the salary range established by Numeris for this role. Actual offers may vary based on relevant skills, qualifications, experience, and training. This range serves as a general guideline for compensation discussions.

Values

Stronger Together:

We succeed through collaboration with each other and with the industry. Unity drives our impact.

Innovation with Intent:

We embrace change and challenge convention. Our innovation is purposeful, driven by insights, guided by strategy, and focused on delivering meaningful future-proofed solutions.

We Before Me:

We put shared goals at the centre of how we work. By supporting one another, sharing accountability, and valuing diverse perspectives, we create an environment where people contribute fully and teams achieve more together.

Excellence in Motion:

We pursue continuous improvement in everything we do, from our processes to our time to market. With a growth mindset and a commitment to excellence, we bring solutions to life with precision and purpose.

Numeris is an equal opportunity employer

We are committed to creating an accessible environment for all our employees and foster a culture that focuses on diversity, equity, inclusion and belonging. We believe that a diverse workforce helps everyone contribute in meaningful ways towards our shared success.

Apply About employer

More about this job

Responsibilities

The role involves providing front-line technical support for Numeris products and managing recurring data reporting and analytical deliverables. Additionally, the coordinator handles client onboarding, ticket administration, and cross-functional coordination to ensure high-quality customer service.

Requirements

Candidates must possess a college diploma or degree in a relevant field and 1-3 years of experience in customer or technical support. Proficiency in English and French, along with strong Windows troubleshooting and Microsoft Excel skills, is required.

Skills

Technical support
Customer success
Data analysis
Reporting
Windows troubleshooting
Microsoft Excel
Client onboarding
Ticket management
Communication skills
Time management
Bilingualism
Problem solving
Documentation
Software configuration
Quality assurance

Benefits

Health insurance
Dental insurance
Paid vacation
Group savings and retirement program
Education reimbursement
Continuous learning and development
Mentorship program
Leadership training
Shopping discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Technical Support
Data Analysis
Reporting
Windows
Microsoft Excel
Power BI
Instar
NLogic
Audience Measurement
Client Onboarding
Ticket Management
Troubleshooting
Quality Assurance
Account Administration
User Acceptance Testing
Broadcasting
Advertising
Marketing
Communications
Data Validation
Documentation
Bilingual
French
English
Hybrid Work
Professional Development
Mentorship
Leadership Training
Analytical Deliverables

Report this job