Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
FL
Inventory Coordinator
FMi Logistics Inc.
Calgary, AB
- Full-time
The Inventory Coordinator maintains accurate inventory records through regular audits, cycle counts, and reconciliation. The role audits the receipt, inspection, and storage of goods,…
Added 17 mins ago
Senior Project Coordinator
Scotiabank
Toronto, ON
Provide timely and accurate status updates to EDO delivery leaders and the project/program leadership teams
Added 17 mins ago
TU
Indigenous Student Development Coordinator
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Administration & Operations | School of Kinesiology | Faculty of Education
Added 17 mins ago
R
Coordinator, DC
RONA
Calgary, AB
- Full-time
…Partner (HRBP) for the distribution centre, the Human Resources & Operations Coordinator will be responsible for supporting the site’s operational activities. The successful candidate will…
Added 33 mins ago
CR
Project Coordinator - Business Development
Cando Rail & Terminals
Canada
- Full-time
The Project Coordinator is responsible, in conjunction with the project manager and project team, to develop and execute strategies for new and existing operations throughout the company.…
Added 48 mins ago
DR
Ready Mix Operations Manager
Dawn Recruiting Agency
Kitimat, BC
- Full-time
Our client is seeking an experienced Ready Mix Operations Manager to lead concrete supply operations supporting a major infrastructure project in Kitimat, British Columbia.
Added 48 mins ago
DM
Project Engineer
Discovery Mining Ltd
Timmins, ON
- $91,000 to $114,000 CAD / year
- Full-time
…preparation, and distribution of job evaluations to facilitate field operations, maintain safety and other project documentation in…
Added 48 mins ago
R
Property Coordinator
Royop
Sherwood Park, AB
- Full-time
Position: Property Coordinator, Sherwood Park Mall
Added 1 hour ago
A
HR Coordinator
Ardene
Laval, QC
- Full-time
We are looking for an outgoing, highly motivated and dedicated HR Coordinator to join our team. If you are positive, passionate about fashion, and enjoy working in a fast-paced,…
Added 1 hour ago
CF 18 AME (S) Level A
L3Harris Technologies
Cold Lake, AB
L3Harris MAS plays a critical role in the In Service Support (ISS) of the Canadian CF 18 (Hornet) Fighter Aircraft Program. The Aircraft Maintenance Engineer (AME M) supports aircraft…
Added 1 hour ago
CF 18 AME (M) Level A
L3Harris Technologies
Cold Lake, AB
L3Harris MAS plays a critical role in the In Service Support (ISS) of the Canadian CF 18 (Hornet) Fighter Aircraft Program. The Aircraft Maintenance Engineer (AME M) supports aircraft…
Added 1 hour ago
MD
Medicaid Data Analyst - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 1 hour ago
UO
Educational Coordinator
University of British Columbia
Vancouver, BC · PHSA | BC Women's Hospital - Shaughnessy C Block (BCWHC)
- $4,576 to $4,808 CAD / month
- Part-time
The Educational Coordinator provides administrative and coordination support for academic training programs within the Department of Medical Genetics. The role supports program operations…
Added 1 hour ago
SB
6 Month Term - Prevention Program Supervisor
Sandy Bay Child & Family Services
MB · Marius, Manitoba
- Full-time
The incumbent will manage and supervise Sandy Bay Child & Family Services Inc. prevention program. The incumbent will work as a liaison between Sandy Bay Child and Family Services Inc., the…
Added 1 hour ago
UO
Athletics Development & Alumni Coordinator
University of Alberta
Edmonton, AB
- Full-time
…fundraising initiatives to achieve this end. The Development Coordinator, Athletics will lead and be accountable for developing, managing and executing key strategic fundraising and alumni…
Added 2 hours ago
AO
Program Coordinator – FNCFS/JP SETTLEMENT - EUTC - Competition 2026-104
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
The First Nation CFS/JP Settlement Program Coordinator works closely with program staff, leadership, and external stakeholders to ensure efficient program operations, adherence to…
Added 2 hours ago
N
Customer Success Technical Coordinator - Bilingual (FR/EN)
Numeris
Canada
- Full-time
The Bilingual Customer Success Technical Coordinator is a versatile member of the Customer Success team, providing day-to-day technical support, recurring reporting and data support, and…
Added 2 hours ago
R
PLM OCM Lead
RTX
Longueuil, QC
- Full-time
Build the OCM strategy and plan necessary to support the coming PLM transition and transformation to 3DX in synchronization with the Operations PLM-MES transformation activities
Added 2 hours ago
MR
Field Coordinator
Maple Reinders
St. Thomas, ON
- $75,000 to $90,000 CAD / year
- Full-time
Maple Reinders Constructors is currently looking for an experienced Field Coordinator to join our team in St Thomas, Ontario. The successful candidate will join our field operations…
Added 2 hours ago
Administrative Assistant
Winnipeg Regional Health Authority
Selkirk, MB
Under the direction of the Regional Coordinator, Primary Care, the Administrative Assistant is responsible for providing administrative/clerical/reception support for the day-to-day…
Added 2 hours ago
Care Coordinator Supervisor (DSP Supervisor)
The Government of Nova Scotia
NS · DARTMOUTH, NS
We’re hiring Care Coordinator Supervisors within our Disability Support Program (DSP), you will play a key role in leading and empowering a team of Care Coordinators. This role is…
Added 2 hours ago
MR
Field Coordinator
Maple Reinders
St. Thomas, ON
- $75,000 to $90,000 CAD / year
- Full-time
Maple Reinders Constructors is currently looking for an experienced Field Coordinator to join our team in St Thomas, Ontario. The successful candidate will join our field operations…
Added 2 hours ago
CM
Program Coordinator
Coast Mental Health
North Vancouver, BC
- Full-time
Under the direction of the Manager the Program Coordinator is responsible for assisting in the day to day operations and maintenance of the program, by developing, implementing and…
Added 2 hours ago
UO
Indigenous Student Development Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Administration & Operations | School of Kinesiology | Faculty of Education
Added 2 hours ago
Operations Coordinator, Innovation Enablement & Philanthropy (6 Month Contract)
Nicola Wealth
Vancouver, BC
Reporting jointly to the Director, Innovation Enablement and the Executive Director, Philanthropy, the Operations Coordinator provides shared operational, administrative and reporting…

Numeris

Customer Success Technical Coordinator - Bilingual (FR/EN)

Canada

$55,000 - $65,000 a year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000 - $65,000 a year
Job type: Full-time
Experience: 1–3 years of experience in customer support, technical support, customer success, data/reporting operations, or a similar role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Numeris is Canada’s most trusted and authoritative source for broadcast measurement and consumer behaviour data. As well, the industry leading intelligence provider to broadcasters, advertisers, and agencies. We have been recognized for over 75 years as providing the gold standard in audience intelligence.

We have great people who do exceptional work. We take pride in building an environment of continuous learning and career advancement opportunities. Our teams are collaborative, curious, and dedicated to creating quality experiences. We love what we do, enjoy each other’s company, and support initiatives to give back to our communities. We are looking for people to help us shape the future of Numeris, and have a lot of fun along the way.

The Bilingual Customer Success Technical Coordinator is a versatile member of the Customer Success team, providing day-to-day technical support, recurring reporting and data support, and customer success coordination.

The role provides front-line technical support for Numeris products, including troubleshooting common application, Windows, file, access and permissions issues, while escalating more complex technical problems when required.

The Coordinator also works closely with the Customer Success Insights Analyst to manage recurring, process-driven reporting and analytical deliverables. The position also provides operational support across Customer Success, including client onboarding, ticket coordination and account administration.

\nWhat you will do

Technical & Product Support

Provide administrative and coordination support for sales initiatives as required.
Provide first-line technical support to clients using Instar and other Numeris products
Manage, investigate and respond to incoming technical support tickets.
Troubleshoot documented product errors and error codes using established support procedures and knowledge resources.
Troubleshoot basic Windows-related issues, including file locations, folder structures, application settings, user access and permissions
Assist clients with basic installation, configuration, access and software-related issues where established support procedures exist
Reproduce and document technical issues to assist with investigation and escalation.
Work closely with the Technical Support Analyst to provide coverage and coordinate resolution of client issues
Maintain clear ticket documentation, solutions and troubleshooting information
Identify recurring technical issues and contribute to improvements in documentation and support processes. .

Reporting & Insights Support:

Work directly with the Customer Success Insights Analyst to support recurring reports, dashboards and analytical deliverables.
Prepare and update established client and internal reports using documented processes and templates.
Run routine reports associated with established reporting schedules.
Perform quality assurance checks to ensure reporting outputs are accurate and complete.
Maintain recurring reporting schedules and ensure deliverables are completed on time.
Prepare charts, tables and standardized data outputs for the Insights Analyst.
Assist with data preparation and validation for client presentations, reports and other Customer Success deliverables.
Handle routine data and reporting requests where an established methodology or process already exists.
Maintain documentation for recurring reporting processes.
Provide coverage for established reporting activities when the Insights Analyst is unavailable.
Develop working knowledge of Numeris data, NLogic products and audience measurement concepts

Customer Success Operations:

Coordinate client onboarding and offboarding activities, including product access and user setup.
Assist with client account and user administration.
Administer client entitlements using established internal systems and processes.
Monitor and triage incoming customer support requests and route requests to the appropriate team member.
Track outstanding requests and follow up to ensure timely resolution.
Maintain and update client-facing and internal support documentation.
Provide backup coverage for routine client inquiries.
Assist with basic product training and guidance when required.
Support User Acceptance Testing (UAT) for product updates and releases.
Coordinate with Customer Success, Product, Research and other teams to resolve client requests

What you have

College diploma, degree or higher in Marketing, Communications, Business or related field
1–3 years of experience in customer support, technical support, customer success, data/reporting operations, or a similar role.
Experience providing software or application support is an asset.
Experience working with data, reports or recurring analytical processes is an asset.
Media, broadcasting, advertising or audience measurement experience is an asset, not required.

Technical Skills and Industry Knowledge:

Strong general Windows computer skills.
Good understanding of files, folders, file paths and file management.
Basic understanding of user access and file/folder permissions.
Comfortable troubleshooting software applications.
Able to interpret documented error codes and follow established troubleshooting procedures.
Able to clearly document technical problems and steps taken to resolve them.
Comfortable learning Numeris products and internal systems

Reporting & Data

Intermediate Microsoft Excel skills.
Comfortable working with structured datasets, spreadsheets and recurring reports.
Strong attention to detail and accuracy.
Read, interpret and validate data to identify trends, unusual results and potential data quality issues.
Ability to follow documented reporting processes consistently.
Experience with Power BI or other reporting tools is an asset, not a requirement.

Customer Success

Strong organizational and time-management skills.
Able to manage multiple support tickets, reporting deadlines and operational requests simultaneously.
Strong written and verbal communication skills.
Demonstrate strong client service skills, providing professional, responsive and solution-focused support while ensuring a positive client experience.
Able to translate technical concepts into straightforward language

Language

Fluency in English and French, written and spoken, is required

What's in it for you?

An evolutionary journey in the audience measurement and data space; work on exciting projects, add value & make a positive impact to our Company.
Benefits package, group savings and retirement program. (Health and Dental employer paid premiums).
3 weeks paid vacation.
Hybrid Work: on-site office in Toronto and work from home as required per the role.
Education Reimbursement: For those wishing to pursue additional professional development, funding up to $1000 per year is offered (some conditions apply).
Continuous learning and development via Percipio, our Learning Management System.
Be part of additional programs such as MentorMe, which helps our employee’s network, and grow within the organization.
Leadership Training offerings for new and emerging leaders.
Culture of great teams, coworkers and supportive leadership.
Perkopolis: Participation in a program that provides exclusive discounts on products and services to employees. Perks include shopping discounts, movie tickets, services, event/show tickets and much more!

$55,000 - $65,000 a year

The indicated pay range reflects the salary range established by Numeris for this role. Actual offers may vary based on relevant skills, qualifications, experience, and training. This range serves as a general guideline for compensation discussions.

Values

Stronger Together:

We succeed through collaboration with each other and with the industry. Unity drives our impact.

Innovation with Intent:

We embrace change and challenge convention. Our innovation is purposeful, driven by insights, guided by strategy, and focused on delivering meaningful future-proofed solutions.

We Before Me:

We put shared goals at the centre of how we work. By supporting one another, sharing accountability, and valuing diverse perspectives, we create an environment where people contribute fully and teams achieve more together.

Excellence in Motion:

We pursue continuous improvement in everything we do, from our processes to our time to market. With a growth mindset and a commitment to excellence, we bring solutions to life with precision and purpose.

Numeris is an equal opportunity employer

We are committed to creating an accessible environment for all our employees and foster a culture that focuses on diversity, equity, inclusion and belonging. We believe that a diverse workforce helps everyone contribute in meaningful ways towards our shared success.

Apply About employer

More about this job

Responsibilities

The role involves providing front-line technical support for Numeris products and managing recurring data reporting and analytical deliverables. Additionally, the coordinator handles client onboarding, ticket administration, and cross-functional coordination to ensure high-quality customer service.

Requirements

Candidates must possess a college diploma or degree in a relevant field and 1-3 years of experience in customer or technical support. Proficiency in English and French, along with strong Windows troubleshooting and Microsoft Excel skills, is required.

Skills

Technical support
Customer success
Data analysis
Reporting
Windows troubleshooting
Microsoft Excel
Client onboarding
Ticket management
Communication skills
Time management
Bilingualism
Problem solving
Documentation
Software configuration
Quality assurance

Benefits

Health insurance
Dental insurance
Paid vacation
Group savings and retirement program
Education reimbursement
Continuous learning and development
Mentorship program
Leadership training
Shopping discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Technical Support
Data Analysis
Reporting
Windows
Microsoft Excel
Power BI
Instar
NLogic
Audience Measurement
Client Onboarding
Ticket Management
Troubleshooting
Quality Assurance
Account Administration
User Acceptance Testing
Broadcasting
Advertising
Marketing
Communications
Data Validation
Documentation
Bilingual
French
English
Hybrid Work
Professional Development
Mentorship
Leadership Training
Analytical Deliverables

Report this job