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L3 Technical Support Engineer, Enterprise Networking and AV Solutions

Numeris

Enterprise Cloud & Platform Engineer

Toronto, ON, Canada

$100,000 - $120,000 a year · Full-time

Apply About employer

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Job details

Pay: $100,000 - $120,000 a year
Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Numeris is Canada’s most trusted and authoritative source for broadcast measurement and consumer behaviour data. As well, the industry leading intelligence provider to broadcasters, advertisers, and agencies. We have been recognized for over 75 years as providing the gold standard in audience intelligence.

We have great people who do exceptional work. We take pride in building an environment of continuous learning and career advancement opportunities. Our teams are collaborative, curious, and dedicated to creating quality experiences. We love what we do, enjoy each other’s company, and support initiatives to give back to our communities. We are looking for people to help us shape the future of Numeris, and have a lot of fun along the way.

The Enterprise Cloud & Platform Engineer is responsible for the design, implementation, administration, continuous improvement, security, and operation of enterprise cloud, network, identity, and telephony platforms. This role will provide technical leadership across Microsoft 365, Azure, AWS, networking, and unified communications while driving automation, modernization, and operational excellence.

The successful candidate will possess strong expertise in AWS cloud infrastructure, enterprise networking, Microsoft 365 technologies, identity and access management, collaboration platforms, and modern infrastructure automation practices. Experience with Azure cloud services is highly desirable.

\nWhat you will do

Cloud Infrastructure & Platform Services

Microsoft 365, Azure, Entra ID (Azure AD), Intune, and Exchange Online environments.

Architect and manage AWS cloud infrastructure, security, networking, and cost optimization.

Design and support enterprise networking including LAN/WAN, VPN, firewalls, wireless, and SD-WAN.

Administer VoIP and telephony solutions including AudioCodes, SIP, and carrier services.

Implement infrastructure automation using Terraform, PowerShell, and CI/CD practices.

Drive cloud security, compliance, disaster recovery, and business continuity initiatives.

Vendor management, and infrastructure strategy.

Support and administer Azure services where applicable.

Implement highly available, resilient, and scalable cloud architectures.

Optimize cloud performance, availability, security, and cost management.

Enterprise Network Infrastructure

Manage LAN, WAN, SD-WAN, wireless, VPN, firewall, DNS, DHCP, and network security services.

Manage cloud networking, connectivity, VPNs, transit gateways, routing, and hybrid-cloud integrations.

Monitor network performance and capacity.

Troubleshoot complex connectivity and performance issues.

Manage network redundancy, failover, and disaster recovery capabilities.

Work closely with security teams to implement network segmentation and security controls.

Microsoft Platform Administration

Administer and support Microsoft 365 services, including:

Manage tenant configuration, governance, lifecycle management, and security policies.

Support email security, retention, compliance, and messaging infrastructure.

Lead Microsoft platform upgrades, migrations, and optimization initiatives.

Implement identity governance and conditional access policies.

Unified Communications & Telephony

Administer enterprise voice and communication platforms.

Support Microsoft Teams Phone and integrated telephony services.

Coordinate with telecommunications providers and vendors.

Ensure platform reliability, service quality, and business continuity.

Identity, Security & Compliance

Implement and maintain Identity and Access Management (IAM) solutions.

Support single sign-on (SSO), MFA, conditional access, privileged access management, and zero-trust initiatives.

Partner with cybersecurity teams on vulnerability remediation and security monitoring.

Ensure compliance with security, privacy, and governance standards.

Participate in audits, disaster recovery testing, and security reviews.

Automation & Operational Excellence

Automate infrastructure provisioning, monitoring, patching, and operational workflows.

Develop scripts using PowerShell, Python, and Bash.

Build and maintain CI/CD pipelines supporting infrastructure and platform deployments.

Implement observability, logging, monitoring, and alerting solutions.

Drive continuous improvement initiatives to reduce operational overhead.

What you have

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.

Equivalent combination of education and relevant experience will be considered.

Experience

7-10 years of progressive experience in enterprise infrastructure, cloud engineering, systems administration, or platform operations.

Minimum 5 years of hands-on AWS administration and engineering experience.

Experience managing complex enterprise environments supporting multiple business-critical platforms.

Preferred Certifications

AWS Solutions Architect Professional

AWS SysOps Administrator

Microsoft Certified: Azure Solutions Architect Expert

Microsoft 365 Enterprise Administrator Expert

Microsoft Teams Administrator Associate

CDNP/CCIE

ITIL Foundation

What's in it for you?

An evolutionary journey in the audience measurement and data space; work on exciting projects, add value & make a positive impact to our Company.
Benefits package, group savings and retirement program. (Health and Dental employer paid premiums).
Hybrid Work: on-site office in Toronto and work from home as required per the role.
4 weeks paid vacation.
Education Reimbursement: For those wishing to pursue additional professional development, funding up to $1000 per year is offered (some conditions apply).
Continuous learning and development via Percipio, our Learning Management System.
Be part of additional programs such as MentorMe, which helps our employee’s network, and grow within the organization.
Leadership Training offerings for new and emerging leaders.
Culture of great teams, coworkers and supportive leadership.
Perkopolis: Participation in a program that provides exclusive discounts on products and services to employees. Perks include shopping discounts, movie tickets, services, event/show tickets and much more!

$100,000 - $120,000 a year

Values

Stronger Together:

We succeed through collaboration with each other and with the industry. Unity drives our impact.

Innovation with Intent:

We embrace change and challenge convention. Our innovation is purposeful, driven by insights, guided by strategy, and focused on delivering meaningful future-proofed solutions.

People First:

We prioritize the well-being, growth and voices of our people. We actively listen, support development, and create space where everyone can succeed.

Excellence in Motion:

We pursue continuous improvement in everything we do, from our processes to our time to market. With a growth mindset and a commitment to excellence, we bring solutions to life with precision and purpose.

Numeris is an equal opportunity employer

We are committed to creating an accessible environment for all our employees and foster a culture that focuses on diversity, equity, inclusion and belonging. We believe that a diverse workforce helps everyone contribute in meaningful ways towards our shared success.

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More about this job

Responsibilities

The engineer will design, implement, and manage enterprise cloud, network, and telephony platforms while driving automation and operational excellence. They are responsible for maintaining Microsoft 365, AWS infrastructure, and ensuring robust security, compliance, and disaster recovery protocols.

Requirements

Candidates must possess a bachelor's degree in a relevant field and 7-10 years of progressive experience in enterprise infrastructure or cloud engineering. A minimum of 5 years of hands-on AWS administration experience is required, along with strong expertise in networking and identity management.

Skills

AWS
Microsoft 365
Azure
Enterprise networking
Identity and access management
Terraform
PowerShell
CI/CD
VoIP
SD-WAN
Firewalls
Python
Bash
Cloud security
Disaster recovery
Infrastructure automation

Benefits

Health insurance
Dental insurance
Group savings program
Retirement program
Paid vacation
Education reimbursement
Learning management system
Mentorship program
Leadership training
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

AWS
Microsoft 365
Azure
Entra ID
Intune
Exchange Online
Terraform
PowerShell
Python
Bash
CI/CD
LAN/WAN
SD-WAN
VPN
VoIP
SIP
Identity and Access Management
Zero-trust
Cloud infrastructure
Network security
Disaster recovery
Infrastructure as Code
Observability
Automation
Hybrid-cloud
ITIL
AWS Solutions Architect
Microsoft Certified
Telephony
Governance

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