Administrative Assistant
- AB, Canada
- Alberta, Canada, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Responsibilities
- Greet and assist clients and visitors at the front desk, ensuring a professional and welcoming experience.
- Communicate with the CRA to address inquiries and resolve any issues on behalf of clients.
- Assist with payment processing to ensure smooth and efficient transactions.
- Enhance client satisfaction by delivering high-quality, timely, and responsive services
- Draft and prepare various communications, including emails and client letters.
- Support workflow efficiency by managing the intake of client documents and ensuring the timely delivery of finalized materials.
- Assist with general administrative tasks as directed by the Office Manager, contributing to overall office efficiency.
- Leverage technology to optimize accuracy and improve efficiency in daily tasks.
- Required: Solid understanding of Canadian tax laws and regulations, including personal, corporate, and sales tax frameworks (whether from school, volunteering, or work experience - experience can include tax courses or income tax preparer volunteer, etc)
- 1+ years of office/administrative experience, with at least some experience in Public Accounting preferred
- Strong written and verbal communication in English
- Strong listening skills with the ability to take action on direction
- Fast, accurate task execution within a multitasking atmosphere
- Proficient in Microsoft Office Suite (Excel, Word, Outlook, OneDrive, Teams, SharePoint)
- Comfortable in a paperless environment and with various types of technology
- Experience with Caseware, iFirm, or accounting software is a plus
- Excellent time management and multitasking abilities
- Able to work independently and collaboratively as needed
- Skilled at meeting deadlines and managing competing priorities
- Must have a valid driver’s license and access to a personal vehicle for job-related errands as needed
- A flex benefits plan that can be personalized to fit your needs, for you and your family
- We have a very supportive administrative team, who will support and help you with training and understanding our processes & responsibilities. This is not a standalone role, and you will be very supported by your manager and coworkers
- We truly value hard work and dedication, and we're committed to recognizing that through fair promotions and compensation for those who demonstrate this throughout their tenure within our company
- We provide paid lunch breaks daily, and flexible start and end times (as long as core business operating hours are met)
- Company-wide team events, including our annual Tax Season Celebration with travel and accommodations covered for out-of-town employees
More about this job
Responsibilities
Welcome and assist clients and visitors, communicate with the CRA on clients’ behalf, support payment processing, and provide responsive client service. Prepare correspondence, manage client document intake and delivery, and complete general administrative tasks using technology to improve accuracy and office efficiency.
Requirements
Applicants need a solid understanding of Canadian personal, corporate, and sales tax, along with at least one year of office or administrative experience; public accounting experience is preferred. Strong communication, listening, multitasking, time management, Microsoft Office, and technology skills are required, as are a valid driver’s license and access to a personal vehicle for work-related errands.
Skills
- Client Service
- Written Communication
- Verbal Communication
- Active Listening
- Task Prioritization
- Multitasking
- Time Management
- Attention to Detail
- Microsoft Office
- Document Management
- Payment Processing
- Tax Knowledge
- Technology Proficiency
- Independent Work
- Teamwork
- Deadline Management
Benefits
- Flexible Benefits Plan
- Training and Support
- Promotion and Compensation Recognition
- Paid Lunch Breaks
- Flexible Start and End Times
- Company-Wide Team Events
- Travel and Accommodation Coverage for Out-of-Town Employees
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Finance & Accounting
- Customer Service & Support
Keywords
- Canadian Tax Laws
- Personal Tax
- Corporate Tax
- Sales Tax
- Public Accounting
- CRA
- Microsoft Office
- Excel
- Word
- Outlook
- OneDrive
- Teams
- SharePoint
- Caseware
- iFirm
- Accounting Software
- Client Service
- Front Desk
- Payment Processing
- Document Intake
- Client Correspondence
- Administrative Support
- Paperless Environment
- Time Management
- Multitasking
- Deadline Management
- Driver’s License