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Added 9 mins ago
Compensation Analyst
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Nureva

Enterprise Applications Analyst

Calgary, AB, T2P 3C5, Canada

Experience: 2-4 years’ experience supporting server-based applications and software as a service applications.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Enterprise Applications Analyst

We are looking for an Enterprise Applications Analyst to join our information systems team. In this role, you will analyze and validate the business needs of project stakeholders and translate those business needs to successful implementation in enterprise level systems, introducing AI-driven capabilities where appropriate. You will configure applications and systems and provide direction on the best use of these systems to enable business users to be successful. You will be responsible for the operation of application systems, including ensuring all supporting infrastructure is properly configured, supported, and documented. You will work with other business systems developers, software developers, systems administrators, business analysts and end users to ensure our application systems are processing data correctly, available according to service level agreements and updated to meet functionality and efficiency requirements.

Your role will focus on daily operations as a priority, ensuring systems are meeting or exceeding service levels in terms of performance, capacity and availability. You will function as a subject matter expert for multiple applications and systems. Additionally, you will be responsible for application configuration, testing, enhancement, upgrades and development. This role requires strong analytical, communication and documentation skills.

You will:

Deliver application support for NetSuite, Jira, Hubspot and PowerBI - both operational and project-based. Prior experience is considered an asset but is not a requirement for this role.
Develop and maintain custom business application solutions using JavaScript, Python and other scripting languages.
Resolve user incident tickets and fulfill service requests related to applications and systems according to the applicable service level.
Follow our corporate change process for all application and system changes.
Maintain a high level of end user satisfaction through prompt and courteous communication.
Participate in research on software and hardware products to support strategic planning of applications.
Analyze user and functional system requirements and identify conflicts.
Work with project teams to prioritize collected requirements.
Write functional requirement specifications using standard templates following industry standards.
Assist in the development of operational level agreements with other IS and business teams, as well as vendor agreements.
Maintain application configuration documentation.
Provide subject matter expertise and ad hoc training to IS and business teams as required.
Initiate application and system lifecycle upgrade projects when required.
Translate requirement specifications into application configurations for applications and systems.
Create specifications, diagrams and charts to provide direction to the developers and project teams.
Develop working prototypes to support requirements definitions.
Support the roll out of project and application or system enhancements.
Communicate changes, enhancements and modifications to project managers, sponsors and other stakeholders.
Facilitate data imports/export, data cleansing and data integrity projects in conjunction with data analysts.
Work with team members to develop ad-hoc reports as requested by user groups or stakeholders and perform analysis on data as required. PowerBI experience is considered an asset.
Communicate regularly with business users to support them in their role and provide information and training on new features and functionality.

You have:

Database, experience
Programing knowledge, PowerShell, Javascript or Python
Computer Science or Information Systems degree, diploma, or certification. Bachelor's degree preferred.
2-4 years’ experience supporting server-based applications and software as a service applications.
In depth knowledge of one or more CRM, document management, reporting, sales, marketing and development applications.
Proven experience with development or scripting languages.
A strong desire to provide superior customer service.
Experience with business and technical requirements analysis.
A history of working with a multi-disciplinary team within a defined Project Lifecycle Management framework.
Proven experience creating systems analysis and support processes.
Great task management skills
An ability to create documentation in both technical and user-friendly language.
A desire to work in a team-oriented collaborative environment.
A willingness to work after hours when required to execute and manage changes in production environments.
An ability to work in an on-call rotation if required.

We offer a competitive total compensation package, some unique perks and benefits, and an open and collaborative working environment in our downtown Calgary office.

Apply online at nureva.com by close of business on October 23, 2026. If selected for an interview, we will spend time to ensure that you understand the role and our company to ensure that we are a good fit for you.

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More about this job

Responsibilities

The Enterprise Applications Analyst will manage, configure, and support enterprise-level systems while ensuring operational performance and data integrity. They will collaborate with cross-functional teams to translate business requirements into technical solutions and provide subject matter expertise for application upgrades and enhancements.

Requirements

Candidates should possess a degree or certification in Computer Science or Information Systems along with 2-4 years of experience in application support. Proficiency in scripting languages like Python or JavaScript and experience with CRM and SaaS platforms are essential for this role.

Skills

NetSuite
Jira
Hubspot
PowerBI
JavaScript
Python
PowerShell
Systems analysis
Requirements gathering
Application configuration
Data integrity
Technical documentation
Customer service
Project lifecycle management
Scripting
Database management

Benefits

Unique perks

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
Information Systems
NetSuite
Jira
Hubspot
PowerBI
JavaScript
Python
PowerShell
SaaS
CRM
Data Analysis
Systems Administration
Project Lifecycle Management
Functional Requirements
Operational Level Agreements
Application Configuration
Scripting
Database
Technical Documentation
Customer Service
Software Development
Data Cleansing
System Upgrades
Business Analysis
Infrastructure
Service Level Agreements
Reporting
Sales Applications
Marketing Applications

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