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Nureva

IT Systems Specialist - User Computing

Calgary, AB, T2P 3C5, Canada

Apply on nureva.bamboohr.com About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

IT Systems Specialist – User Computing

Nureva has a great opportunity for an IT Systems Specialist focused on user computing to join our IS team.

You are a committed and dedicated individual with an interest in ensuring all users receive a high and consistent level of IT customer service. This is an excellent opportunity for someone who is looking to kick-start their career in IT and gain valuable hands-on experience in supporting and managing end-user computing technologies. We will provide comprehensive training and support to help you succeed in this role. You will work closely with our team of experienced IT professionals, gaining exposure to a variety of technologies and systems.

You will

Ensure meeting room checks follow the meeting room checklist
Maintain IT stock levels
Process application access and removal tickets
Complete tier 1 support tickets
Handle small furniture moves setting up workstations and arranging meeting rooms for various meeting types
Prepare new computers
Recondition old computer stock for redeployment
Verify accuracy of our internal inventory systems
Manage cables and decommission older hardware
Perform basic troubleshooting, such as a monitor replacement
Set up new employee workstations
Ship out equipment to remote employees
Perform maintenance as needed on printers (replacing ink, paper, etc.)
Review email distribution lists for accuracy
Perform IT orientations for new hires as part of their onboarding process
Complete other duties as assigned

You have

Ability to work independently and as part of a team
Good interpersonal skills and a customer service orientation, with a focus on rapport-building and listening
Passion for experimentation and new technologies
Ability to effectively prioritize and execute tasks under pressure.
Analytical and problem-solving abilities
Ability to take direction and execute assigned tasks with accuracy and efficiency
Great customer service skills, with a focus on rapport-building and listening
No previous experience required; training will be provided.

This is a 100% onsite role based on the role's requirement.

Apply on nureva.bamboohr.com About employer

More about this job

Responsibilities

The IT Systems Specialist will manage end-user computing technologies, including workstation setup, hardware maintenance, and inventory tracking. They will also provide tier 1 support, assist with meeting room arrangements, and facilitate IT orientations for new hires.

Requirements

The role requires strong interpersonal and customer service skills, along with the ability to troubleshoot technical issues and work effectively under pressure. No previous experience is required, as comprehensive training will be provided to the successful candidate.

Skills

IT Support
Customer Service
Hardware Troubleshooting
Workstation Setup
Inventory Management
Technical Troubleshooting
Communication
Problem Solving
Interpersonal Skills
Time Management
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

IT Systems Specialist
User Computing
Information Systems
Tier 1 Support
Hardware
Workstation
Inventory
Troubleshooting
Onboarding
Customer Service
Technical Support
IT Infrastructure

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