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Added 8 hours ago
YR
Elementary Long Term Occasional (LTO) 100% Grade 1 Homeroom
York Region District School Board
Markham, ON
- Full-time
Faculty Advisor/Coordinator or Practicum Advisor that has observed and evaluated your teaching practice in a classroom setting;
Added 11 hours ago
AC
Senior Accountant, Tax
ACCA Careers
Vancouver, BC
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll design solutions for clients that meet compliance and reporting requirements, minimize risk, drive…
Added 11 hours ago
AC
Associate, Corporate Finance
ACCA Careers
Winnipeg, MB
- Full-time
…emerge within an evolving business landscape. As a trusted advisor, you’ll provide innovative solutions that meet clients’ divestiture and transaction advisory…
Added 12 hours ago
J
Human Resources Advisor
JobsMedia.io
Quebec, QC
- Full-time
Novo is looking for a human resources advisor to complete its team as part of a maternity leave replacement. You will be able to work in hybrid mode from our Quebec office.
Added 12 hours ago
J
Human Resources Advisor (external consulting services)
JobsMedia.io
Longueuil, QC
- Full-time
Novo is looking for a general human resources (HR) advisor to complete its team. Your primary role will be to get involved in Novo's HR consulting services in order to support external…
Added 12 hours ago
J
Human Resources Advisor (external consulting services)
JobsMedia.io
Quebec, QC
- Full-time
Novo is looking for a general human resources (HR) advisor to complete its team. Your primary role will be to get involved in Novo's HR consulting services in order to support external…
Added 12 hours ago
J
Human Resources Advisor (external consulting services)
JobsMedia.io
Laval, QC
- Full-time
Novo is looking for a general human resources (HR) advisor to complete its team. Your primary role will be to get involved in Novo's HR consulting services in order to support external…
Added 13 hours ago
FT
Service Advisor, Edmonton Heritage
Fountain Tire
Edmonton, AB
- Other
Fountain Tire Edmonton Heritage (2119 110 St NW), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor!
Added 13 hours ago
AC
Senior Accountant, International Corporate Tax
ACCA Careers
Toronto, ON
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll develop innovative strategies that enable clients to streamline processes, maximize efficiencies and minimize…
Added 14 hours ago
AC
Co-op, Assurance and Accounting
ACCA Careers
Thunder Bay, ON
- Temporary
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 14 hours ago
AC
Senior Accountant, Assurance and Accounting
ACCA Careers
Mississauga, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 14 hours ago
AC
Accountant, Assurance and Accounting, Public Companies
ACCA Careers
Mississauga, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 14 hours ago
AC
Senior Accountant, Assurance and Accounting
ACCA Careers
Mitchell, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 14 hours ago
AC
Accountant, Assurance and Accounting (2027)
ACCA Careers
Thunder Bay, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 14 hours ago
AC
Accountant, Assurance and Accounting (2027)
ACCA Careers
Fort Frances, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 14 hours ago
AC
Senior Accountant, Assurance and Accounting, Public Companies
ACCA Careers
Mississauga, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 14 hours ago
AC
Accountant, Assurance and Accounting (September 2027)
ACCA Careers
Cornwall, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 15 hours ago
IH
Medical Leadership - Urgent and Primary Care Centre
Interior Health Authority
Vernon, BC
- Full-time
Participates as a key member of the site leadership team, contributing to strategic planning, service delivery, and workforce planning.
Added 15 hours ago
DB
Part Time Bridal Sales
David's Bridal
Toronto, ON · Scarborough, ON
- Part-time
Become the trusted advisor to his or her customer by completing training in a timely manner and continually building product knowledge and fashion trend expertise.
Added 15 hours ago
AC
Manager, Assurance & Accounting (Remote)
ACCA Careers
ON · Kenora, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 16 hours ago
AC
Accountant, Assurance and Accounting - September 2027
ACCA Careers
Vernon, BC
- Temporary
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 16 hours ago
AC
Accountant, Assurance and Accounting - January 2027
ACCA Careers
Vernon, BC
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 16 hours ago
GF
Sales (Fitness Advisor) - Burnaby Northgate
GoodLife Fitness
Burnaby, BC
- Full-time
The Fitness Advisor is responsible for recruiting and working with new members to understand their specific health and fitness goals and provide recommendations for how they can achieve…
Added 18 hours ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Mindemoya, ON
We’re searching for a Trainee, Insurance Advisor. Are you searching for new possibilities?
Added 18 hours ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
O'leary, PE
We’re searching for a Trainee, Insurance Advisor. Are you searching for new possibilities?

Nurse Next Door

Nurse Client Care Coordinator

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Experience: 3 -5 years of clinical nursing experience with a strong clinical background in assessing clients and developing care plans.
Posting language: English
Posted: Oct 22, 2026

Original job description

A Career with Purpose and Heart

YOU LOVE COMING TO WORK. GROW AND DEVELOP WITH US, DOING WHAT YOU LOVE.

Happier Aging Philosophy

At Nurse Next Door, we believe that getting older doesn’t have to feel sad or helpless. Instead, aging should be celebrated. That’s what we call Happier Aging. We bring Happier Aging to everyone: ourselves, our team, our community and the world. Happier Aging starts with you.

Caregiving as a Career

We are redefining the home care industry and are a career destination in North America. We believe in Caregiving as a Career: a career that is respected, valued and offers personal professional growth opportunities.

Caregiving as a Career starts with our People Promise, entered in the belief that you can thrive at work and have fun along the way. This is what we are all about.

We form genuine relationships and support our team members to achieve their wildest dreams through leading with care, our Bold Kindness philosophy.

Position Summary: At Nurse Next Door, our purpose is Making Lives Better through Happier Aging. We help seniors stay in their homes for as long as they choose, and our real talent is caring and connecting to senior’s hearts. We have a mission to help seniors continue doing what they love most.

We are not just another homecare company fulfilling daily tasks, we are a company that admires people and seeks to make a difference in everything we do. By working at Nurse Next Door you will be part of a growing company that is helping seniors do what they love again – that is Happier Aging!

Position Summary

As a member of the Nurse Next Door team you understand how to hustle with heart – this is essential. You enjoy working collaboratively with a high degree of autonomy and thrive by seeing results. You are a self led leader who takes responsibility for your own actions. You show care by engaging in intentional, compassionate conversations to help others achieve their fullest potential. You are inspired by the idea of being part of an organization that is changing the way we deliver home care through our Happier Aging philosophy.

In this role, you are responsible for driving business results through consult conversion, exceptional client experiences, and strong caregiver leadership.

Main Duties & Responsibilities

Client Care Delivery and Experience:

Attends First Visits with Caregivers to ensure care plans are executed per the Service Agreement; set and role models expectations.
Conducts supervisory visits to ensure Caregiver fit and quality of care; delivering a premium experience supporting Net Promoter Scores of 9+.
Develop and update individualized care plans.
Educates clients on self-care and evaluates and evaluate outcomes.
Monitors risk and trends, adapts care as needed
Coordinates care and implement clinical solutions aligned to client goals

People Leadership

Leads caregivers to results by setting clear goals, assigning tasks, coaching in the moment and supporting ongoing learning.
Delivers on our Brand Promise by leading the client experience, ensuring our Caregivers bring peace of mind to our clients and their families
Support caregiver performance and availability to meet business needs and ensure compliance with systems and standards.
Support caregiver education including Discovery Day and monthly in-service.
Evaluates caregiver performance and job satisfaction through First and Supervisory visits to evaluate Caregiver performance and job satisfaction, impacting the employee experience, supporting employee experience and Net Promoter Score of 9+.

Consult Conversion

Conducts Caring Consults, assessing Client’s physical, emotional and environmental needs and advises on Client care; achieves 90% conversion goal.
Drives business interest by building relationships with community leaders and professional organizations that generate referrals
Develops, promotes and ensures high quality, innovative customer service
Acts as trusted advisor during Caring Consult so clients and families have all information needed to begin care confidently.

Scheduling Collaboration

Hands off accurate and timely client & caregiver files to the Care Services (CSC) team to support scheduling excellence and urgent inquiries
Communicate changes in client needs and caregiver assignments to CSC.
Support coverage solutions during urgent care, cancellations or limited availability; assists with scheduling as needed
Ensure AMS (Attendance Monitoring Investigations- ALAYACARE) percentages remain below 5%
Maintain data integrity and file completion in scheduling software.

Administration

Maintains excellent documentation practices : care plans caregiver files ,client files, including pay and billing information
Reviews and updates client and staff records quarterly for 100% accuracy and completeness
Support quarterly audits and file maintenance to meet statutory and organizational standards.
Ensures compliance with legislative requirements (health, employment, occupational health & safety )

Availability

Flexibility is required
Part time / Full time
Rotating weekends on-call schedule.

Business Relationships

Reports to : Franchise Partner
Leads : Caregiving team
Works closely with : Care Services Center( CSC)

Key Metrics

Consult Conversion
Driving Revenue
NPS; Client and Employee Score of 10
Attendance Monitoring (AMS) :Below 5%

Qualifications

Education Requirements:
- Registered Practical Nurse or Registered Nurse, licensed to practice in the Province of Ontario
- CPR and First Aid Certification
- Car and valid driver’s license
Experience Requirements:
- 3 -5 years of clinical nursing experience with a strong clinical background in assessing clients and developing care plans.
- Strong computer skills, proficient in G-Suite: Gmail, drive, docs, calendar
- Exceptional written and verbal communication skills
- Strong organization, planning, time management and multitasking
- Demonstrated ability to set and achieve goals
- Customer service and leadership experience considered an asset
- Vulnerable Sector Search (within the last year.)
- Negative TB test (updated every 5 years for continued employment)

Job Type: Full-time

Flexible Language Requirement

French not required

Schedule

Weekends as needed

Monday to Friday

On call

Nurse Next Door is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees.

Requests for accommodation due to a disability or any other protected characteristic can be made throughout the recruitment process and during employment.

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More about this job

Responsibilities

Coordinate client care by assessing needs, developing and updating care plans, monitoring outcomes, and ensuring caregivers deliver high-quality service. Lead and support caregivers, convert client consultations into care services, coordinate scheduling and urgent coverage, and maintain accurate records and compliance.

Requirements

Requires an Ontario-licensed Registered Practical Nurse or Registered Nurse, CPR and First Aid certification, and 3–5 years of clinical nursing experience, including client assessment and care planning. Candidates also need strong computer, communication, organizational, and time-management skills, a valid driver’s license and car, a recent Vulnerable Sector Search, and an up-to-date TB test.

Skills

Clinical Nursing
Client Assessment
Care Plan Development
Care Coordination
Caregiver Leadership
Coaching
Consultation and Sales Conversion
Customer Service
Communication
Organization and Planning
Time Management
Scheduling Coordination
Documentation
Regulatory Compliance
G-Suite Proficiency
CPR and First Aid

Visa sponsorship

Not detected in the job text

Keywords

Registered Practical Nurse
Registered Nurse
Ontario Nursing License
CPR
First Aid
Clinical Nursing
Client Assessment
Care Plans
Home Health Care
Happier Aging
Caregiver Supervision
Caring Consults
Consult Conversion
Client Experience
Net Promoter Score
Care Coordination
Scheduling
AlayaCare
Attendance Monitoring System
G-Suite
Gmail
Google Drive
Google Docs
Google Calendar
Documentation
Vulnerable Sector Search
TB Test
Occupational Health and Safety
Legislative Compliance

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