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professional services manager - business services

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Bachelor's degree

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Analyzes the administrative issues in order to provide help to the employee
  • Assign programs
  • Coordinate projects and programs
  • Develop action plans
  • Evaluate the operations of establishments that provide services to business
  • Plan and organize the operations of establishments that provide services to business
  • Provide expertise in response to clients needs
  • Review projects and programs
  • Sort the technical problems in order to help the employee with established procedures
  • Hire, train, direct and motivate staff
  • Market business services
  • Plan and control budget and expenditures
  • Plan, develop and organize the policies and procedures of establishments
  • Represent the company within various economic and social organizations
  • Provide customer service

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Large caseload
  • Large workload
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Innovation
More about this job

Responsibilities

Manage the operations, projects, programs, policies, and budgets of a business services establishment, including developing action plans and reviewing operational performance. Support employees and clients, hire and lead staff, market services, and represent the company in economic and social organizations.

Requirements

A bachelor's degree and 2 to less than 3 years of experience are specified. The role requires attention to detail, client focus, dependability, strong communication and interpersonal skills, flexibility, initiative, sound judgment, organization, reliability, teamwork, and the ability to work under pressure in a fast-paced environment with a large workload and tight deadlines.

Skills

  • Project Coordination
  • Program Management
  • Action Planning
  • Business Services Operations
  • Client Needs Assessment
  • Staff Hiring and Training
  • Staff Leadership
  • Business Services Marketing
  • Budget Management
  • Policy and Procedure Development
  • Customer Service
  • Problem Solving
  • Oral Communication
  • Written Communication
  • Organization
  • Attention to Detail

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Consulting
  • Customer Service & Support
  • Marketing
  • Administrative

Keywords

  • Business Services
  • Project Coordination
  • Program Management
  • Action Plans
  • Operations Management
  • Client Needs
  • Staff Hiring
  • Staff Training
  • Staff Leadership
  • Service Marketing
  • Budget Planning
  • Budget Control
  • Policy Development
  • Procedure Development
  • Customer Service
  • Administrative Support
  • Technical Problem Solving
  • Client Focus
  • Oral Communication
  • Written Communication
  • Attention to Detail
  • Work Under Pressure
  • Fast-Paced Environment

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