Jobs in Canada

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Added 3 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Campbell River, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 mins ago
WC
(CAN) Leader de nuit
Walmart Canada
Thetford Mines, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 3 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
New Glasgow, NS
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 3 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 3 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Saint John, NB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 mins ago
BM
Supervisor, Snowmaking and Trail Maintenance - Winter- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Receive exclusive discounts at all Blue Mountain-owned retail stores;
Added 3 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…network. The Manager collaborates closely with Merchandising, Operations, Finance, Quality Assurance, suppliers, and logistics partners to deliver a dependable, agile, and customer-focused…
Added 3 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…network. The Manager collaborates closely with Merchandising, Operations, Finance, Quality Assurance, suppliers, and logistics partners to deliver a dependable, agile, and customer-focused…
Added 3 mins ago
SA
Tonic Bar Team Lead
Sweat and Tonic
Toronto, ON
- Full-time
The F&B Team Lead is a dynamic role responsible for assisting the Food & Beverage Manager in daily operations at Sweat and Tonic. This position requires excellent leadership skills to…
Added 3 mins ago
TH
Regional Manager
The Headhunters Recruitment
AB · Edmonton, AB
- Full-time
…multi-site performance while remaining hands-on in daily clinic…
Added 3 mins ago
WC
(CAN) Food Assistant Manager
Walmart Canada
Valleyfield, PE
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 33 mins ago
SD
Production Supervisor
Shoppers Drug Mart
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Supervisor Production will assist the Pharmacy Operations Management Team in overseeing the day-to-day workflow process of their team within Operations and to ensure optimal customer…
Added 33 mins ago
KC
Associate Director, Funding
KV Capital
AB · Edmonton, AB
- Full-time
Lead or participate in initiatives focused on optimizing funding operations, BLOC administration, and credit analysis methodologies.
Added 33 mins ago
F
Operations Manager
Flyover
Vancouver, BC
- $75,000 CAD / year
- Full-time
Flyover is looking for an Operations Manager to join our team. The focus of this role is to oversee the location’s day-to-day operations, ensure efficiency, optimize processes, manage…
Added 33 mins ago
KC
Senior Analyst, Funding
KV Capital
AB · Edmonton, AB
- Full-time
Participate in or lead initiatives focused on optimizing funding operations and credit analysis methodologies
Added 49 mins ago
N
Customer Experience Account Representative
Nutrien
Saskatoon, SK
- Full-time
Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South…
Added 49 mins ago
Retail Manager - Lively
Brewers Retail Inc
Sudbury, ON · Lively, Onta
We are currently searching for a Retail Store Manager, reporting to the District Manager. This vacancy is a full-time, permanent opportunity. The Store Manager plays a critical part in…
Added 49 mins ago
Customer Experience Lead - South Albert, Regina, Saskatchewan
Scotiabank
Regina, SK
Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help…
Added 1 hour ago
KB
Executive Assistant
Kent Building Supplies
Saint John, NB
- Full-time
…support to senior leadership and ensure efficient executive operations. Based at our Head Office in Saint John, New Brunswick, this role supports executive leaders through effective…
Added 1 hour ago
S
Optician / Retail Partner Ownership
Specsavers
Regina, SK
- Full-time
Continue to develop your career as a business owner - Lead your own store and get access to our Partner Growth Program to hone your business acumen and uncover new skills while building a…
Added 1 hour ago
IG
SAP Program Manager
Insight Global
Vancouver, BC
- $150,000 to $250,000 CAD / year
- Full-time
Insight Global is in search for an SAP Program Manager to lead a multi-year migration for a leading Global Fashion Retailer who is embarking on a large-scale SAP transformation initiative.…
Added 1 hour ago
FB
Assistant Store Manager
Food Basics
Ottawa, ON
- Full-time
Implement merchandising programs, processes, and procedures to optimize operations and profitability.
Added 1 hour ago
N
Customer Experience Account Representative
Nutrien
Calgary, AB
- Full-time
Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South…
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…

Nutrien

Customer Experience Account Representative

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 3–5+ years of experience in customer experience, account management, or order-to-cash operations, with demonstrated ability to manage complex accounts
Posting language: English
Posted: Nov 2, 2026

Original job description

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services. 

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions. 

What You'll Do

Manage a portfolio of large, complex, and strategic customer accounts, serving as the primary point of contact and ensuring consistent coverage, proactive communication, and coordination across order-to-cash activities
Provide oversight of the team’s shared customer inbox, monitoring performance and trends to ensure timely, accurate, and consistent responses while identifying opportunities to improve service quality
Support and guide the resolution of complex and escalated customer issues, partnering with team members to ensure alignment with customer requirements and commercial commitments
Partner cross-functionally with Wholesale Sales, Product Management, Credit, and other stakeholders to support account strategy, order execution, and customer satisfaction
Anticipate customer needs and manage order flow, logistics coordination, and potential disruptions proactively
Lead onboarding and training for team members, including development and maintenance of process documentation and training materials
Serve as a subject matter expert, providing ongoing coaching to enhance team capability and consistency
Coordinate and support internal and external audit activities, including SOX requirements, ensuring timely and accurate documentation
Maintain compliance with internal controls and identify potential risks, partnering with stakeholders to resolve gaps
Oversee contract administration activities, including execution, tracking, and maintenance of contracts, amendments, and renewals
Ensure contract data accuracy and alignment with commercial terms, proactively managing expirations and renewal timelines
Identify and drive improvements across processes, systems, and workflows, supporting the implementation and adoption of scalable solutions and best practices to enhance efficiency, accuracy, and overall team performance

What You'll Bring

Bachelor’s degree in Agriculture, Business Administration, Supply Chain, Logistics or related field
3–5+ years of experience in customer experience, account management, or order-to-cash operations, with demonstrated ability to manage complex accounts
Proven ability to serve as a subject matter expert and provide guidance, training, and support to team members
Strong analytical and problem-solving skills, with the ability to assess complex situations and drive effective resolutions
Demonstrated ability to influence outcomes, collaborate cross-functionally, and build strong stakeholder relationships
Experience supporting audit activities or working within controlled environments, with an understanding of compliance and risk management principles
Familiarity with contract administration processes and ability to interpret and apply commercial terms within operational workflows
Advanced organizational and prioritization skills, with the ability to manage multiple priorities in a high-volume environment
Strong communication skills, with the ability to clearly convey information and drive alignment across teams
Proficiency in SAP, MSS, and Microsoft Office applications (Excel, Word, PowerPoint), with the ability to learn and adapt to new systems quickly
High attention to detail and commitment to accuracy, particularly in complex or high-impact scenarios
Continuous improvement mindset, with the ability to identify inefficiencies and support implementation of process enhancements

Ready to make an impact with us? Apply today!  

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. 

Please be advised that pre-screen interviews may be transcribed (there will be no audio or video recording) and that artificial intelligence tools may be used to summarize the transcript of the discussion. These tools will not be used to make or influence hiring decisions. Biometric identifiers and biometric information will not be captured. If you wish to request an alternative process or a reasonable accommodation, please submit a request through our Contact Us form or call 1-800-667-0403 in Canada and 1-800-667-3930 in the US to let us know the nature of your request and your contact information.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien 

To stay connected to us and for the latest job postings and news, follow us on:  LinkedIn, Facebook, and Instagram.

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More about this job

Responsibilities

Manage strategic customer accounts and coordinate order-to-cash activities, customer communications, logistics, escalations, and contract administration. Guide and train team members, support audits and compliance, collaborate across functions, and improve processes and workflows.

Requirements

A bachelor's degree in agriculture, business administration, supply chain, logistics, or a related field and 3–5+ years of relevant customer experience, account management, or order-to-cash experience are requested. Candidates should bring strong analytical, communication, organizational, compliance, contract administration, and collaboration skills, along with proficiency in SAP, MSS, and Microsoft Office.

Skills

Customer Account Management
Customer Experience
Order-to-Cash Operations
Complex Issue Resolution
Cross-Functional Collaboration
Team Training and Coaching
Audit Support
SOX Compliance
Risk Management
Contract Administration
Process Improvement
Analytical Problem-Solving
Organization and Prioritization
SAP
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Agriculture
Crop Inputs
Customer Experience
Account Management
Strategic Accounts
Order-to-Cash
Shared Customer Inbox
Order Management
Logistics Coordination
Customer Issue Resolution
Wholesale Sales
Product Management
Credit
Team Onboarding
Training Materials
Subject Matter Expertise
Audit Support
SOX
Internal Controls
Risk Management
Contract Administration
Commercial Terms
Contract Renewals
Process Improvement
SAP
MSS
Microsoft Office
Excel
Word
PowerPoint

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