Jobs in Canada

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Added 3 mins ago
CC
Manager, Change Management
Canadian Cancer Society
Vancouver, BC
- Full-time
University degree with an emphasis on Communications, Psychology, Business, Economics, Organizational Behavior/Development or related
Added 3 mins ago
SI
CRM Analyst
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
- Full-time
…infrastructure, security standards and system integrations. Business process decisions and priorities remain with the Manager, Admissions and Advisory…
Added 3 mins ago
NA
Client Manager, Commercial Agriculture & Equine
NFP, an Aon company (Canada)
Windsor, ON
- Full-time
We are looking for an Agriculture & Farm Account Manager to support and manage an assigned book of farm, agri-business, and related commercial accounts. This role is client-facing and…
Added 3 mins ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Lead the development and execution of the City’s Corporate Safety Strategy, establishing strategic priorities, objectives, performance measures, and accountabilities that align occupational…
Added 3 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…Management, ePermitting), application, AI and integration solution development, project execution, reporting and analytics, and information management practices. The role serves as a key…
Added 3 mins ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Quebec, QC
- Full-time
Monitors external markets to identify new partnership opportunities and engage in new business development.
Added 3 mins ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Ottawa, ON
- $52,000 to $59,000 CAD / year
- Full-time
…to diverse stakeholders, translating complex data into clear business implications and recommended…
Added 3 mins ago
CC
Manager, Leadership Giving, Ontario
Canadian Cancer Society
Hamilton, ON
- Full-time
Provides leadership and support to senior leadership volunteers supporting major gift program development.
Added 3 mins ago
CC
Sr. Specialist, Relay for Life Youth
Canadian Cancer Society
Toronto, ON
- Full-time
…Youth by developing strategic school partnerships, driving business development initiatives, and managing a high-value portfolio of accounts across Canada. This role provides leadership…
Added 3 mins ago
CC
Manager, Leadership Giving, Ontario
Canadian Cancer Society
Toronto, ON
- Full-time
Provides leadership and support to senior leadership volunteers supporting major gift program development.
Added 3 mins ago
CC
Manager, Fundraising Communications
Canadian Cancer Society
Montreal, QC
- Full-time
…strategies, public relations, event communications, partnership development and fundraising campaigns in…
Added 3 mins ago
CC
Senior Manager, Donor Communications
Canadian Cancer Society
Calgary, AB
- Full-time
…achieve fundraising and engagement objectives. You’ve led the development of e-newsletters that support donor cultivation and stewardship and deliver value to readers. You have leadership…
Added 3 mins ago
CC
Senior Manager, Donor Communications
Canadian Cancer Society
Halifax, NS
- Full-time
…achieve fundraising and engagement objectives. You’ve led the development of e-newsletters that support donor cultivation and stewardship and deliver value to readers. You have leadership…
Added 3 mins ago
CC
Senior Manager, Donor Communications
Canadian Cancer Society
St. John's, NL
- Full-time
…achieve fundraising and engagement objectives. You’ve led the development of e-newsletters that support donor cultivation and stewardship and deliver value to readers. You have leadership…
Added 3 mins ago
CC
Senior Manager, Donor Communications
Canadian Cancer Society
Quebec, QC
- Full-time
…achieve fundraising and engagement objectives. You’ve led the development of e-newsletters that support donor cultivation and stewardship and deliver value to readers. You have leadership…
Added 3 mins ago
CC
Senior Manager, Donor Communications
Canadian Cancer Society
Montreal, QC
- Full-time
…achieve fundraising and engagement objectives. You’ve led the development of e-newsletters that support donor cultivation and stewardship and deliver value to readers. You have leadership…
Added 3 mins ago
CC
Manager, Leadership Giving, Ontario
Canadian Cancer Society
Ottawa, ON
- Full-time
Provides leadership and support to senior leadership volunteers supporting major gift program development.
Added 3 mins ago
CC
Director, Leadership Giving (BC)
Canadian Cancer Society
Vancouver, BC
- Full-time
Identify and recruit senior volunteer leaders who can support relationship development, cultivation, stewardship, and solicitation efforts.
Added 3 mins ago
CC
Senior Manager, Donor Communications
Canadian Cancer Society
Ottawa, ON
- Full-time
…achieve fundraising and engagement objectives. You’ve led the development of e-newsletters that support donor cultivation and stewardship and deliver value to readers. You have leadership…
Added 3 mins ago
CC
Senior Manager, Donor Communications
Canadian Cancer Society
Prince George, BC
- Full-time
…achieve fundraising and engagement objectives. You’ve led the development of e-newsletters that support donor cultivation and stewardship and deliver value to readers. You have leadership…
Added 3 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Bachelor's degree in Finance, Accounting, Business Administration, Health Administration, or a related field.
Added 3 mins ago
BA
Oracle Fusion Specialist/Consultant
Botsford Associates
Toronto, ON
- $50 to $100 CAD / hour
- Contract
…cloud environment. This is a job-agnostic posting spanning business analysis, technical development, or data engineering. The core requirement is hands-on competency within the Oracle…
Added 3 mins ago
BA
GenAI Specialists/Practitioners (AWS Bedrock)
Botsford Associates
Toronto, ON
- $50 to $100 CAD / hour
- Contract
…can span multiple disciplines - whether your expertise is in business analysis, software development, data engineering, or cloud infrastructure. The core requirement is a functional and…
Added 3 mins ago
TC
Geospatial Solutions Analyst
The Corporation of the City of Sarnia
Sarnia, ON
- $59,677.8 to $91,819 CAD / year
- Full-time
Department: Planning and Development Services
Added 3 mins ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Toronto, ON
- Full-time
…solutions that advance CCS’s mission. This role combines Salesforce development, data modeling, integration, automation, and applied AI to deliver intelligent workflows, applications, and…

Nutrien

Customer Experience Account Representative

Saskatoon, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 3–5+ years of experience in customer experience, account management, or order-to-cash operations, with demonstrated ability to manage complex accounts
Posting language: English
Posted: Nov 2, 2026

Original job description

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services. 

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions. 

What You'll Do

Manage a portfolio of large, complex, and strategic customer accounts, serving as the primary point of contact and ensuring consistent coverage, proactive communication, and coordination across order-to-cash activities
Provide oversight of the team’s shared customer inbox, monitoring performance and trends to ensure timely, accurate, and consistent responses while identifying opportunities to improve service quality
Support and guide the resolution of complex and escalated customer issues, partnering with team members to ensure alignment with customer requirements and commercial commitments
Partner cross-functionally with Wholesale Sales, Product Management, Credit, and other stakeholders to support account strategy, order execution, and customer satisfaction
Anticipate customer needs and manage order flow, logistics coordination, and potential disruptions proactively
Lead onboarding and training for team members, including development and maintenance of process documentation and training materials
Serve as a subject matter expert, providing ongoing coaching to enhance team capability and consistency
Coordinate and support internal and external audit activities, including SOX requirements, ensuring timely and accurate documentation
Maintain compliance with internal controls and identify potential risks, partnering with stakeholders to resolve gaps
Oversee contract administration activities, including execution, tracking, and maintenance of contracts, amendments, and renewals
Ensure contract data accuracy and alignment with commercial terms, proactively managing expirations and renewal timelines
Identify and drive improvements across processes, systems, and workflows, supporting the implementation and adoption of scalable solutions and best practices to enhance efficiency, accuracy, and overall team performance

What You'll Bring

Bachelor’s degree in Agriculture, Business Administration, Supply Chain, Logistics or related field
3–5+ years of experience in customer experience, account management, or order-to-cash operations, with demonstrated ability to manage complex accounts
Proven ability to serve as a subject matter expert and provide guidance, training, and support to team members
Strong analytical and problem-solving skills, with the ability to assess complex situations and drive effective resolutions
Demonstrated ability to influence outcomes, collaborate cross-functionally, and build strong stakeholder relationships
Experience supporting audit activities or working within controlled environments, with an understanding of compliance and risk management principles
Familiarity with contract administration processes and ability to interpret and apply commercial terms within operational workflows
Advanced organizational and prioritization skills, with the ability to manage multiple priorities in a high-volume environment
Strong communication skills, with the ability to clearly convey information and drive alignment across teams
Proficiency in SAP, MSS, and Microsoft Office applications (Excel, Word, PowerPoint), with the ability to learn and adapt to new systems quickly
High attention to detail and commitment to accuracy, particularly in complex or high-impact scenarios
Continuous improvement mindset, with the ability to identify inefficiencies and support implementation of process enhancements

Ready to make an impact with us? Apply today!  

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. 

Please be advised that pre-screen interviews may be transcribed (there will be no audio or video recording) and that artificial intelligence tools may be used to summarize the transcript of the discussion. These tools will not be used to make or influence hiring decisions. Biometric identifiers and biometric information will not be captured. If you wish to request an alternative process or a reasonable accommodation, please submit a request through our Contact Us form or call 1-800-667-0403 in Canada and 1-800-667-3930 in the US to let us know the nature of your request and your contact information.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien 

To stay connected to us and for the latest job postings and news, follow us on:  LinkedIn, Facebook, and Instagram.

Apply About employer

More about this job

Responsibilities

Manage complex strategic customer accounts and coordinate customer service, order flow, logistics, escalations, and cross-functional account activities. Guide and train team members, support audits and compliance, administer contracts, and improve processes and workflows.

Requirements

A bachelor’s degree in agriculture, business administration, supply chain, logistics, or a related field is requested, along with 3–5 or more years of relevant customer experience, account management, or order-to-cash experience. Candidates should bring strong communication, analytical, organizational, compliance, contract administration, and coaching capabilities, plus proficiency in SAP, MSS, and Microsoft Office.

Skills

Customer Account Management
Customer Experience
Order-To-Cash Operations
Cross-Functional Collaboration
Issue Resolution
Team Training And Coaching
Audit Support
SOX Compliance
Risk Management
Contract Administration
Process Improvement
Analytical Problem-Solving
SAP
MSS
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Strategic Accounts
Account Management
Order-To-Cash
Shared Customer Inbox
Order Execution
Logistics Coordination
Wholesale Sales
Product Management
Credit
Customer Satisfaction
Team Onboarding
Training Materials
Subject Matter Expertise
Audit Activities
SOX
Internal Controls
Compliance
Risk Management
Contract Administration
Commercial Terms
Contract Renewals
Process Improvement
Workflow Optimization
SAP
MSS
Microsoft Office
Excel
Word
PowerPoint

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