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Added 5 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Ottawa, ON
- Part-time
RCSS 4270 Innes Rd, Ottawa, ON K4A 5E6 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 5 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Upper Tantallon, NS
- Full-time
Added 5 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Kitchener, ON
- Part-time
RCSS 1205 Oxford St W, London, ON N6H 1V9 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 35 mins ago
EP
Industrial Sales Representative
East Penn Canada: Backup Power Division
Mississauga, ON
- Full-time
The Sales Representative – Industrial Power Solutions is responsible for maximizing sales opportunities with a portfolio of new and existing customers within an assigned territory. This…
Added 35 mins ago
Technical Service Representative, ACT (Mississauga, ON)
Getinge
Mississauga, ON
The Technical Service Representative, ACT is responsible for field and depot repairs, responding to emergency calls and scheduling preventive maintenance visits to meet service agreement…
Added 35 mins ago
Technical Service Representative, ACT (Calgary, Alberta)
Getinge
Calgary, AB
The Technical Service Representative, ACT is responsible for field and depot repairs, responding to emergency calls and scheduling preventive maintenance visits to meet service agreement…
Added 50 mins ago
EI
Territory Representative, Hospitality Sales & Service
Ecolab Inc.
Corner Brook, NL
- Full-time
Ecolab is seeking a Territory Sales and Service Representative to join our team in the Newfoundland market. As an industry leader, we need talented people like you to help us continue to…
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saskatoon, SK
- Full-time
We are hiring for a full-time Asset Protection Representative for Shoppers Drug Mart, this position will require travel to two locations: one located at 2410 22nd St W. Saskatoon, SK,…
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Toronto, ON
- Full-time
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Calgary, AB
- Full-time
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Ottawa, ON
- Full-time
We are hiring for a full-time Asset Protection Representative at 1980 Ogilvie Rd Ottawa. This position requires open availability based on store hours, including evenings and weekends.
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saint John, NB
- Full-time
Atlantic Superstore at 680 Somerset Street Saint John, NB is looking for an Asset Protection Representative. Enjoy an exciting career with one of the largest Asset Protection teams in…
Added 1 hour ago
RS
Hiring T4
Ryder Supply Chain Solutions
Hamilton, ON
- Full-time
Added 1 hour ago
KD
Territory Sales Representative
Keurig Dr Pepper
Winnipeg, MB
- $67,800 to $77,000 CAD / year
- Full-time
Added 1 hour ago
KD
Territory Sales Representative
Keurig Dr Pepper
Calgary, AB
- $67,800 to $77,000 CAD / year
- Full-time
Added 1 hour ago
A
Client Service Representative - Manning
ATB
Manning, AB
- Full-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 1 hour ago
A
Financial Advisor Wealth Advice Centre
ATB
Airdrie, AB · Alexis Whitecourt 232, AB · Andrew, AB · Athabasca, AB · Banff, AB · Barrhead, AB · Beaumont, AB · Beaverlodge, AB · Bonnyville, AB · Bow Island, AB · Boyle, AB · Breton, AB · Brooks, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cardston, AB · Caroline, AB · Carstairs, AB · Castor, AB · Chestermere, AB · Claresholm, AB · Coaldale, AB · Cochrane, AB · Cold Lake, AB · Consort, AB · Coronation, AB · Crossfield, AB · Didsbury, AB · Drayton Valley, AB · Drumheller, AB · Edmonton, AB · Edson, AB · Elk Point, AB · Fairview, AB · Falher, AB · Foremost, AB · Forestburg, AB · Fort Macleod, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Fort Vermilion, AB · Grande Prairie, AB · Granum, AB · Grimshaw, AB · Hanna, AB · High Level, AB · High Prairie, AB · Hinton, AB · Hythe, AB · Innisfail, AB · Jasper, AB · Killam, AB · La Crête, AB · Lac la Biche, AB · Lacombe, AB · Lamont, AB · Leduc, AB · Lethbridge, AB · Linden, AB · Magrath, AB · Manning, AB · Mayerthorpe, AB · Medicine Hat, AB · Milk River, AB · Nanton, AB · Okotoks, AB · Olds, AB · Onoway, AB · Oyen, AB · Peace River, AB · Picture Butte, AB · Pincher Creek, AB · Ponoka, AB · Provost, AB · Raymond, AB · Red Deer, AB · Redwater, AB · Rimbey, AB · Rocky Mountain House, AB · Rycroft, AB · Sherwood Park, AB · Slave Lake, AB · Smoky Lake, AB · Spirit River, AB · Spruce Grove, AB · St. Albert, AB · St. Paul, AB · Stettler, AB · Stony Plain, AB · Strathmore, AB · Sundre, AB · Sylvan Lake, AB · Taber, AB · Thorsby, AB · Three Hills, AB · Tofield, AB · Trochu, AB · Two Hills, AB · Valleyview, AB · Vegreville, AB · Vermilion, AB · Viking, AB · Vulcan, AB · Wainwright, AB · Westlock, AB · Wetaskiwin, AB · Wildwood, AB · AB · Lloydminster, SK · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
Currently a Registered Representative (RR) through CIRO, OR
Added 1 hour ago
NS
Dietitian - Nutrition and Food Services
Nova Scotia Health Authority
Kentville, NS
- Volunteer
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 1 hour ago
NS
Dietitian - Nutrition and Food Services
Nova Scotia Health Authority
Kentville, NS
- Volunteer
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 1 hour ago
NS
Health Care Social Worker B (Bachelors) Central Intake - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 1 hour ago
ML
FSQA Coordinator - Contract
Maple Leaf Foods Inc
Oakville, ON
- $47,000 to $69,000 CAD / year
- Contract
Participate in meetings and projects as an FSQA representative as required.
Added 1 hour ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
Influence clients, teams, and individuals positively, leading by example and establishing confident relationships as a representative of KPMG Deal Advisory
Added 1 hour ago
IH
Food Service Supervisor
Interior Health Authority
Princeton, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
CO
Laundry Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Added 1 hour ago
CO
Waste Collection Program Co-ordinator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.

Nutrien

Customer Experience Account Representative

Saskatoon, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 3–5+ years of experience in customer experience, account management, or order-to-cash operations, with demonstrated ability to manage complex accounts
Posting language: English
Posted: Nov 2, 2026

Original job description

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services. 

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions. 

What You'll Do

Manage a portfolio of large, complex, and strategic customer accounts, serving as the primary point of contact and ensuring consistent coverage, proactive communication, and coordination across order-to-cash activities
Provide oversight of the team’s shared customer inbox, monitoring performance and trends to ensure timely, accurate, and consistent responses while identifying opportunities to improve service quality
Support and guide the resolution of complex and escalated customer issues, partnering with team members to ensure alignment with customer requirements and commercial commitments
Partner cross-functionally with Wholesale Sales, Product Management, Credit, and other stakeholders to support account strategy, order execution, and customer satisfaction
Anticipate customer needs and manage order flow, logistics coordination, and potential disruptions proactively
Lead onboarding and training for team members, including development and maintenance of process documentation and training materials
Serve as a subject matter expert, providing ongoing coaching to enhance team capability and consistency
Coordinate and support internal and external audit activities, including SOX requirements, ensuring timely and accurate documentation
Maintain compliance with internal controls and identify potential risks, partnering with stakeholders to resolve gaps
Oversee contract administration activities, including execution, tracking, and maintenance of contracts, amendments, and renewals
Ensure contract data accuracy and alignment with commercial terms, proactively managing expirations and renewal timelines
Identify and drive improvements across processes, systems, and workflows, supporting the implementation and adoption of scalable solutions and best practices to enhance efficiency, accuracy, and overall team performance

What You'll Bring

Bachelor’s degree in Agriculture, Business Administration, Supply Chain, Logistics or related field
3–5+ years of experience in customer experience, account management, or order-to-cash operations, with demonstrated ability to manage complex accounts
Proven ability to serve as a subject matter expert and provide guidance, training, and support to team members
Strong analytical and problem-solving skills, with the ability to assess complex situations and drive effective resolutions
Demonstrated ability to influence outcomes, collaborate cross-functionally, and build strong stakeholder relationships
Experience supporting audit activities or working within controlled environments, with an understanding of compliance and risk management principles
Familiarity with contract administration processes and ability to interpret and apply commercial terms within operational workflows
Advanced organizational and prioritization skills, with the ability to manage multiple priorities in a high-volume environment
Strong communication skills, with the ability to clearly convey information and drive alignment across teams
Proficiency in SAP, MSS, and Microsoft Office applications (Excel, Word, PowerPoint), with the ability to learn and adapt to new systems quickly
High attention to detail and commitment to accuracy, particularly in complex or high-impact scenarios
Continuous improvement mindset, with the ability to identify inefficiencies and support implementation of process enhancements

Ready to make an impact with us? Apply today!  

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. 

Please be advised that pre-screen interviews may be transcribed (there will be no audio or video recording) and that artificial intelligence tools may be used to summarize the transcript of the discussion. These tools will not be used to make or influence hiring decisions. Biometric identifiers and biometric information will not be captured. If you wish to request an alternative process or a reasonable accommodation, please submit a request through our Contact Us form or call 1-800-667-0403 in Canada and 1-800-667-3930 in the US to let us know the nature of your request and your contact information.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien 

To stay connected to us and for the latest job postings and news, follow us on:  LinkedIn, Facebook, and Instagram.

Apply About employer

More about this job

Responsibilities

Manage complex strategic customer accounts and coordinate customer service, order flow, logistics, escalations, and cross-functional account activities. Guide and train team members, support audits and compliance, administer contracts, and improve processes and workflows.

Requirements

A bachelor’s degree in agriculture, business administration, supply chain, logistics, or a related field is requested, along with 3–5 or more years of relevant customer experience, account management, or order-to-cash experience. Candidates should bring strong communication, analytical, organizational, compliance, contract administration, and coaching capabilities, plus proficiency in SAP, MSS, and Microsoft Office.

Skills

Customer Account Management
Customer Experience
Order-To-Cash Operations
Cross-Functional Collaboration
Issue Resolution
Team Training And Coaching
Audit Support
SOX Compliance
Risk Management
Contract Administration
Process Improvement
Analytical Problem-Solving
SAP
MSS
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Strategic Accounts
Account Management
Order-To-Cash
Shared Customer Inbox
Order Execution
Logistics Coordination
Wholesale Sales
Product Management
Credit
Customer Satisfaction
Team Onboarding
Training Materials
Subject Matter Expertise
Audit Activities
SOX
Internal Controls
Compliance
Risk Management
Contract Administration
Commercial Terms
Contract Renewals
Process Improvement
Workflow Optimization
SAP
MSS
Microsoft Office
Excel
Word
PowerPoint

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