Jobs in Canada

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Added 3 mins ago
D(
Mid-Sr Level Litigation Associate (Cyber Liability)
DWF (Canada)
Toronto, ON
- Full-time
Lead the response with minimal supervision, set strategy, make timely decisions, keep all workstreams moving, and ensure compliance with client guidelines and service-level agreements
Added 3 mins ago
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Senior Finance Manager
WalterFedy
Kitchener, ON
- Full-time
We're looking for a collaborative, forward-thinking leader who thrives at the intersection of strategy and execution. You'll be equally comfortable mentoring and developing a…
Added 3 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saskatoon, SK
- Full-time
…Protection teams and make a direct impact in safeguarding our business, our employees, and our…
Added 3 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Toronto, ON
- Full-time
…Protection teams and make a direct impact in safeguarding our business, our employees, and our…
Added 3 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Calgary, AB
- Full-time
…Protection teams and make a direct impact in safeguarding our business, our employees, and our customers. Superstore, located at 100 Country Village Road, NE, Calgary, AB is looking for…
Added 3 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Ottawa, ON
- Full-time
…Protection teams and make a direct impact in safeguarding our business, our employees, and our…
Added 18 mins ago
J
Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Therapeutic Specialist, Neuroscience based in Canada.
Added 18 mins ago
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Voice of the Customer Program Manager
Qlik
Canada
- $92,000 to $117,000 CAD / year
- Full-time
The Program Manager, Voice of the Partner Role
Added 18 mins ago
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Customer and Partner Engagement Manager
Microsoft
Goodwood, ON
- Full-time
As the Customer and Partner Engagement Manager, you will inform, enable, and increase the effectiveness of the highest-priority customer and partner engagements involving the President of…
Added 18 mins ago
M
Azure Digital Solution Area Specialist- Oil & Gas
Microsoft
Calgary, AB · Vancouver, BC · Goodwood, ON
- Full-time
…and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s…
Added 32 mins ago
J
Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Therapeutic Specialist, Neuroscience based in Canada.
Added 32 mins ago
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Senior Talent Acquisition Specialist
Tookli
Toronto, ON
- Full-time
…candidates through interviews and offers. The Specialist will partner with leadership to forecast hiring needs, design robust recruitment strategies, and ensure a smooth, inclusive…
Added 33 mins ago
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Spec, Planning & Business Partnership - Finance
Vale
Canada
- Full-time
…Compliance. This is not a traditional IT delivery role, but a business partnership role focused on shaping demand, guiding technology investment decisions, and ensuring IT initiatives…
Added 33 mins ago
I
Client Solutions Lead
Insight
Remote, Canada
- Full-time
- Remote
Received 35+ industry and partner awards in the past year
Added 47 mins ago
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Senior Growth Marketer
Roam
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
Marketing Case Study: We provide you with some real business data and context, you create a strategy and plan, and present it to us.
Added 47 mins ago
J
Business Development, AI Platform
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Development, AI Platform based in Canada.
Added 47 mins ago
MR
VP of Marketing Operations
MoveSmart Rentals
Toronto, ON
- Internship
Senior experience must include direct ownership of strategy, budgets, team performance, execution, and measurable business outcomes
Added 48 mins ago
TS
Event Planner | Planificateur d'événements
TD SYNNEX Canada ULC
Mississauga, ON
- Full-time
…partners. In this role, you will own the event lifecycle - from strategy and budgeting to on-site execution and post-event reporting - partnering closely with stakeholders across Marketing,…
Added 48 mins ago
T
Représentant Du Service à La Clientèle
TEKsystems
Montreal, QC
- $24 to $25 CAD / hour
- Contract
Added 1 hour ago
IS
Network Designer - Senior
Innova Solutions
Toronto, ON
- $600 to $620 CAD / day
- Full-time
…to overall enterprise architecture vision and organizational business…
Added 1 hour ago
R
Ingénieur Manufacturier Senior - Réparation de composants / Senior Manufacturing Engineer - Componen
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Montreal, QC
- Full-time
Added 1 hour ago
SQ
Manager, Supplier Strategy & Integration
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Montreal, QC
- Full-time
Anticipate client, internal business partner and supplier needs when participating in solution development with peers and cross-functional teams and engage the appropriate stakeholders to…
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saskatoon, SK
- Part-time
…Protection teams and make a direct impact in safeguarding our business, our employees, and our…
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saskatoon, SK
- Full-time
…Protection teams and make a direct impact in safeguarding our business, our employees, and our…
Added 1 hour ago
EL
Head of AI Product – Trust Intelligence
EnStream LP
Toronto, ON
- Full-time
This is a hands-on, player-coach role. In the first phase, you'll personally drive discovery, strategy, roadmap and delivery, working side by side with our data science and engineering…

Nutrien

Customer Experience Account Representative

Saskatoon, SK, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 3–5+ years of experience in customer experience, account management, or order-to-cash operations, with demonstrated ability to manage complex accounts
Posting language: English
Posted: Nov 2, 2026

Original job description

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services. 

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions. 

What You'll Do

Manage a portfolio of large, complex, and strategic customer accounts, serving as the primary point of contact and ensuring consistent coverage, proactive communication, and coordination across order-to-cash activities
Provide oversight of the team’s shared customer inbox, monitoring performance and trends to ensure timely, accurate, and consistent responses while identifying opportunities to improve service quality
Support and guide the resolution of complex and escalated customer issues, partnering with team members to ensure alignment with customer requirements and commercial commitments
Partner cross-functionally with Wholesale Sales, Product Management, Credit, and other stakeholders to support account strategy, order execution, and customer satisfaction
Anticipate customer needs and manage order flow, logistics coordination, and potential disruptions proactively
Lead onboarding and training for team members, including development and maintenance of process documentation and training materials
Serve as a subject matter expert, providing ongoing coaching to enhance team capability and consistency
Coordinate and support internal and external audit activities, including SOX requirements, ensuring timely and accurate documentation
Maintain compliance with internal controls and identify potential risks, partnering with stakeholders to resolve gaps
Oversee contract administration activities, including execution, tracking, and maintenance of contracts, amendments, and renewals
Ensure contract data accuracy and alignment with commercial terms, proactively managing expirations and renewal timelines
Identify and drive improvements across processes, systems, and workflows, supporting the implementation and adoption of scalable solutions and best practices to enhance efficiency, accuracy, and overall team performance

What You'll Bring

Bachelor’s degree in Agriculture, Business Administration, Supply Chain, Logistics or related field
3–5+ years of experience in customer experience, account management, or order-to-cash operations, with demonstrated ability to manage complex accounts
Proven ability to serve as a subject matter expert and provide guidance, training, and support to team members
Strong analytical and problem-solving skills, with the ability to assess complex situations and drive effective resolutions
Demonstrated ability to influence outcomes, collaborate cross-functionally, and build strong stakeholder relationships
Experience supporting audit activities or working within controlled environments, with an understanding of compliance and risk management principles
Familiarity with contract administration processes and ability to interpret and apply commercial terms within operational workflows
Advanced organizational and prioritization skills, with the ability to manage multiple priorities in a high-volume environment
Strong communication skills, with the ability to clearly convey information and drive alignment across teams
Proficiency in SAP, MSS, and Microsoft Office applications (Excel, Word, PowerPoint), with the ability to learn and adapt to new systems quickly
High attention to detail and commitment to accuracy, particularly in complex or high-impact scenarios
Continuous improvement mindset, with the ability to identify inefficiencies and support implementation of process enhancements

Ready to make an impact with us? Apply today!  

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. 

Please be advised that pre-screen interviews may be transcribed (there will be no audio or video recording) and that artificial intelligence tools may be used to summarize the transcript of the discussion. These tools will not be used to make or influence hiring decisions. Biometric identifiers and biometric information will not be captured. If you wish to request an alternative process or a reasonable accommodation, please submit a request through our Contact Us form or call 1-800-667-0403 in Canada and 1-800-667-3930 in the US to let us know the nature of your request and your contact information.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien 

To stay connected to us and for the latest job postings and news, follow us on:  LinkedIn, Facebook, and Instagram.

Apply About employer

More about this job

Responsibilities

Manage complex strategic customer accounts and coordinate customer service, order flow, logistics, escalations, and cross-functional account activities. Guide and train team members, support audits and compliance, administer contracts, and improve processes and workflows.

Requirements

A bachelor’s degree in agriculture, business administration, supply chain, logistics, or a related field is requested, along with 3–5 or more years of relevant customer experience, account management, or order-to-cash experience. Candidates should bring strong communication, analytical, organizational, compliance, contract administration, and coaching capabilities, plus proficiency in SAP, MSS, and Microsoft Office.

Skills

Customer Account Management
Customer Experience
Order-To-Cash Operations
Cross-Functional Collaboration
Issue Resolution
Team Training And Coaching
Audit Support
SOX Compliance
Risk Management
Contract Administration
Process Improvement
Analytical Problem-Solving
SAP
MSS
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Strategic Accounts
Account Management
Order-To-Cash
Shared Customer Inbox
Order Execution
Logistics Coordination
Wholesale Sales
Product Management
Credit
Customer Satisfaction
Team Onboarding
Training Materials
Subject Matter Expertise
Audit Activities
SOX
Internal Controls
Compliance
Risk Management
Contract Administration
Commercial Terms
Contract Renewals
Process Improvement
Workflow Optimization
SAP
MSS
Microsoft Office
Excel
Word
PowerPoint

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