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Customer Service Representative

  • Fielding, SK, Canada
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Job details

Experience
1+ year of customer service experience
Posting language
English

Original job description

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services.  

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.

What You'll Do:

  • Under the direction of the Branch Manager and/or Assistant Manager, monitors accounts receivable, accounts payable, and credit limits 
  • Daily invoicing
  • Customer maintenance
  • Enter staff time into a central database
  • Check credit payments, print daily reports, and maintain confidential office records and files
  • Prepare end-of-day reports and payment listings
  • Complete administrative correspondence
  • Assist with inventory control and receiving shipments of supplies
  • Support safety team/safety coordinator duties as required
  • General duties as assigned
  • Operate a forklift on a rare/occasional basis if needed

What You'll Bring:

  • 1+ year of customer service experience
  • AP/AR experience considered an asset
  • Forklift experience considered an asset; must be willing to learn/complete forklift training
  • Valid Canadian driver’s license

Ready to make an impact with us? Apply today!   

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Please be advised that pre-screen interviews may be transcribed (there will be no audio or video recording) and that artificial intelligence tools may be used to summarize the transcript of the discussion. These tools will not be used to make or influence hiring decisions. Biometric identifiers and biometric information will not be captured. If you wish to request an alternative process or a reasonable accommodation, please contact the recruiter identified in this posting.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

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More about this job

Responsibilities

The Customer Service Representative at Nutrien will handle daily invoicing, track customer payments and credit limits, and keep branch records and reports current. The role also covers general office administration and occasional inventory and receiving tasks.

Requirements

Candidates need at least one year of customer service experience and a valid Canadian driver's licence. Accounts payable and receivable experience and forklift experience are assets, and forklift training is required for those who lack it.

Skills

  • Accounts receivable
  • Accounts payable
  • Invoicing
  • Credit monitoring
  • Customer service
  • Customer account maintenance
  • Payment processing
  • Report preparation
  • Record keeping
  • Administrative correspondence
  • Data entry
  • Inventory control
  • Receiving shipments
  • Forklift operation
  • Safety support
  • Confidential records management

Categories

  • Customer Service & Support
  • Retail
  • Agriculture
  • Administrative

Keywords

  • Customer Service Representative
  • customer service
  • accounts receivable
  • accounts payable
  • invoicing
  • credit limits
  • administration
  • bookkeeping
  • inventory control
  • receiving
  • forklift
  • safety coordination
  • agriculture
  • ag retail
  • Nutrien
  • office administration
  • Excel
  • reports
  • data entry
  • clerk

Seniority

Entry level

Tools

  • forklift

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