Manager, Customs & Trade Compliance
- Calgary, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Education
- Bachelor’s degree
- Experience
- 8+ years of progressive experience in customs brokerage/compliance or trade operations
- Posting language
- English
- Posted
Original job description
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.
Job Summary
Reporting to the Senior Manager, Customs & Trade Compliance, the Manager, Customs & Trade Compliance will lead the team responsible for Nutrien’s U.S. import and export customs compliance. This role provides day-to-day leadership, prioritization and oversight for U.S. Customs and Border Protection (CBP) compliance, Importer of Record (IOR) obligations, Harmonized Tariff Schedule (HTS) classification, valuation, origin and trade program requirements. The Manager is primarily accountable for the reliable transportation of Nutrien’s shipments through US Customs through effective customs controls, maintaining audit readiness and developing team capability, while partnering with Procurement, Finance, Legal, customs brokers and regulatory authorities to resolve issues and enable timely, compliant cross-border shipments.
What You'll Do
- Manage daily U.S. import and export compliance activities by setting priorities, assigning work, resolving issues, and ensuring alignment with CBP regulations, IOR obligations, internal policies, and applicable U.S. requirements
- Accountable for accuracy of HTS classifications, customs valuation, duty calculations, and post-entry adjustments through effective review, documentation, revalidation, and escalation processes
- Build and maintain effective U.S. customs processes, controls, documentation and training materials; assess business impacts of new or changing CBP requirements and support consistent implementation across affected teams
- Coordinate preparation for CBP audits, Requests for Information, voluntary disclosures, prior disclosures and penalty mitigation activities, ensuring timely responses and appropriate leadership escalation
- Support trade agreement and special program activities, including United States-Mexico-Canada Agreement (USMCA) qualification, certification and recordkeeping
- Partner effectively with Nutrien’s U.S. customs broker by setting expectations, processes and escalation protocols, and collaborating to ensure corrective actions are completed when issues are identified
- Lead, coach and develop Customs Analysts by clarifying priorities, balancing workloads, providing feedback, conducting performance reviews and supporting development plans
- Serve as a key customs partner to Midstream, Procurement, Finance and Legal teams by translating regulatory requirements into practical guidance, resolving operational issues and supporting duty optimization opportunities
- Bachelor's degree in Supply Chain Management, International Business or a related field required
- Licensed Customs Broker (LCB) preferred; Certified Customs Specialist (CCS) Canada/USA designation is an asset
- 8+ years of progressive experience in customs brokerage/compliance or trade operations
- Strong working knowledge of U.S. customs regulations, HTS classification, valuation, trade programs and CBP audit processes, with the ability to guide team execution and identify when issues require escalation
- Demonstrated people leadership skills, including the ability to coach direct reports, manage performance, build capability and create clear direction in a complex compliance environment
- Strong cross-functional collaboration skills with the ability to partner effectively with internal and external stakeholders
- Strong analytical, problem-solving, communication and organizational skills, with the ability to make sound recommendations, manage competing priorities and support timely decisions in a fast-paced environment
The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.
Please be advised that pre-screen interviews may be transcribed (there will be no audio or video recording) and that artificial intelligence tools may be used to summarize the transcript of the discussion. These tools will not be used to make or influence hiring decisions. Biometric identifiers and biometric information will not be captured. If you wish to request an alternative process or a reasonable accommodation, please contact the recruiter identified in this posting.
Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien
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More about this job
Responsibilities
Lead daily U.S. import and export customs compliance, overseeing HTS classification, valuation, duty calculations, trade programs, documentation, controls, and audit responses. Manage and develop Customs Analysts while partnering with internal teams, customs brokers, and regulatory authorities to resolve issues and support timely, compliant shipments.
Requirements
A bachelor's degree in Supply Chain Management, International Business, or a related field and at least eight years of progressive customs brokerage, compliance, or trade operations experience are required. Candidates should have strong knowledge of U.S. customs regulations and trade programs, demonstrated people leadership and collaboration skills; a Licensed Customs Broker credential is preferred, and a CCS Canada/USA designation is an asset.
Skills
- U.S. Customs Compliance
- Import and Export Compliance
- HTS Classification
- Customs Valuation
- Duty Calculation
- CBP Audit Readiness
- Importer of Record Obligations
- USMCA Qualification and Certification
- Customs Broker Management
- Trade Program Compliance
- People Leadership
- Coaching and Performance Management
- Cross-Functional Collaboration
- Regulatory Interpretation
- Problem-Solving
- Stakeholder Communication
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Management & Leadership
- Legal
- Agriculture
Keywords
- U.S. Customs and Border Protection
- CBP Compliance
- Importer of Record
- Harmonized Tariff Schedule
- HTS Classification
- Customs Valuation
- Duty Calculations
- Post-Entry Adjustments
- U.S. Import Compliance
- U.S. Export Compliance
- Customs Audits
- Requests for Information
- Voluntary Disclosures
- Prior Disclosures
- Penalty Mitigation
- USMCA
- Trade Agreements
- Customs Broker
- Customs Controls
- Audit Readiness
- Trade Operations
- Customs Analysts
- Licensed Customs Broker
- Certified Customs Specialist
- Duty Optimization
- Regulatory Requirements
- Recordkeeping
- Cross-Border Shipments