Solution Analyst

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders.  Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien. 

About Upstream IT, Engineering

Upstream IT, Engineering partners with Engineering and Operations teams across Nutrien's Nitrogen, Phosphate, and Potash business units to deliver technology solutions that support safe, efficient, and effective operations.

The team supports a portfolio of custom-developed applications, commercial off-the-shelf (COTS) software, reporting solutions, and digital technologies used across Nutrien's operating sites. We work closely with business stakeholders to understand their needs, deliver solutions, support existing applications, and identify opportunities to create value through technology.

As a Solution Analyst, you will serve as a key point of contact between our Engineering and Operations stakeholders and IT. You will build relationships, develop a strong understanding of business and operational needs, and help stakeholders navigate how technology can address their challenges and opportunities.

This role combines strong business analysis and stakeholder engagement skills with practical technical acumen. You do not need to be a developer or solution architect, but you should be comfortable discussing technology, evaluating solution options, and coordinating the right IT teams, vendors, and technical specialists to move work forward.

You will contribute across the full solution lifecycle, from discovery and requirements through delivery, enhancement, and ongoing application sustainment

This position may be filled at either the Analyst or Senior Analyst level. All interested and qualified internal applicants are encouraged to apply and will be considered for the level that best aligns with their education, experience, skills, and qualifications.

What You'll Do

Business Analysis & Stakeholder Partnership

• Build trusted relationships with Engineering and Operations stakeholders and serve as a key point of contact for technology needs and opportunities
• Facilitate discovery workshops and collaborate with stakeholders to understand diverse business needs, operational processes, challenges, and opportunities for improvement
• Elicit, analyze, document, and validate business, functional, and non-functional requirements
• Translate business needs, processes, and objectives into clear, actionable requirements for technical teams and vendors
• Develop process maps, user stories, use cases, business cases, and other documentation appropriate to the initiative
• Help stakeholders evaluate priorities, understand options, and make informed technology decisions
  
  

Solution Delivery & Sustainment

• Work with stakeholders and technical teams to identify practical solution options that align with business needs
• Coordinate with project managers, product owners, developers, architects, vendors, and other IT functions to progress initiatives and resolve issues
• Participate in solution design discussions, providing business context and ensuring proposed solutions address stakeholder requirements
• Support testing, user acceptance, deployment, and transition-to-support activities
• Support a portfolio of applications and solutions, balancing new initiatives, enhancements, sustainment activities, and evolving business priorities
• Help prioritize enhancements, resolve application issues, and identify opportunities for continuous improvement
  
  

Solution & Technical Acumen

• Develop a strong understanding of supported applications, their business purpose, users, integrations, and dependencies
• Apply practical technology knowledge to help stakeholders assess solution options and determine when specialized technical expertise is required
• Work effectively with technical specialists to translate business context, coordinate activities, and help drive issues and initiatives through to resolution
• Maintain awareness of technology capabilities and opportunities relevant to the business areas you support
  
  

What You'll Bring

Required Qualifications

• Diploma or Bachelor's degree in Business, Information Technology, Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience
• 5+ years of experience in business analysis, solution analysis, application support, technology delivery, process improvement, or a related role
• Demonstrated experience working directly with business stakeholders to understand needs, analyze processes, and define requirements
• Strong facilitation, stakeholder engagement, relationship management, and communication skills
• Ability to translate effectively between business and technical audiences
• Experience supporting business applications or enterprise software throughout their lifecycle
• Sufficient technical understanding to participate in solution discussions, evaluate options, and effectively engage technical specialists
• Ability to manage multiple initiatives, stakeholder needs, and priorities simultaneously
• Valid driver's license and ability to travel to operating sites as required
  
  

Preferred Qualifications

• Experience in mining, manufacturing, chemicals, agriculture, energy, healthcare, utilities, transportation, logistics, or another multi-location, 24/7 operational environment
• Experience supporting Engineering, Maintenance, Asset Management, Production Operations, Operational Planning, or other operational business functions
• Experience implementing or supporting both commercial off-the-shelf (COTS) software and custom-developed applications
• Experience supporting a portfolio of applications through implementation, enhancement, sustainment, and modernization
• Experience working with multidisciplinary IT teams and external technology vendors
• Professional certifications in business analysis, project management, product management, or related disciplines are considered an asset
  
  

What You'll Get

• Purpose-Driven Work – Make an impact as part of a global team feeding the future and support farmers locally and around the world
• Excellent Benefits – Comprehensive medical, dental and vision coverage, plus a retirement program with generous employer matching for your future
• Grow Your Career – Tuition assistance for future education and ongoing learning and training opportunities for career advancement pathways across the organization
• Support When it Matters – Employee Assistance Programs, inclusive leaves, and paid time for holidays, volunteering, vacation, and wellness
• Thrive in a Strong Culture – Guided by our core values we put safety first, act with integrity, are stronger together, and deliver with excellence in a collaborative, high-performing environment
  
  

Ready to make an impact with us? Apply today!  

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.  

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. 

Please be advised that pre-screen interviews may be transcribed (there will be no audio or video recording) and that artificial intelligence tools may be used to summarize the transcript of the discussion. These tools will not be used to make or influence hiring decisions. Biometric identifiers and biometric information will not be captured. If you wish to request an alternative process or a reasonable accommodation, please contact the recruiter identified in this posting.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien 

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